Whataburger

3.5
1363 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
2500 Lakeview Pkwy, Rowlett, TX
75088, United States

Hours

Reviews

3.5
1,343 reviews
5 stars
565
4 stars
253
3 stars
117
2 stars
92
1 star
316

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely; some staff are praised for their friendliness and efficiency, while others are criticized for rudeness and unprofessionalism.

Order Accuracy

Many customers report issues with incorrect orders, missing items, and food not prepared as requested.

Wait Times

Long wait times are a common complaint, with many customers experiencing delays of 30 minutes or more for their orders.

Food Quality

Food quality is inconsistent; while some customers enjoy fresh and hot meals, others receive cold or poorly prepared food.

Cleanliness

The cleanliness of the location is noted positively by some, but there are also reports of unsanitary conditions and dirty dining areas.
  • RC
    Rogelio Castaneda
    Nov 15, 2025
    1.0
    Muy mal servisio media hora de espera
  • BM
    Ben McDaniel
    Nov 7, 2025
    5.0
    This is an AWESOME Whataburger. The food is excellently made and delicious. The customer service was Superb! The food came out so QUICK and hot. Great job to everyone!!!
  • KN
    Keith Niette
    Nov 5, 2025
    4.0
    They always have good food but they often don't get the order right which is a big disappointment when you realize when you get home that you did not get what you order. The store is always clean and the staff is nice.
  • KG
    Kaebora Gunbunny
    Oct 25, 2025
    5.0
    The people staffing tonight (10/25) are on the ball. Got my order perfect, and gave me exactly the amount of sauces/ketchup I'd need. Good job y'all!
  • KK
    Karen
    Oct 19, 2025
    1.0
    If I could gave no stars I would. First of all we had to wait a while for our food it was only 2 burgers and 2 fries. When we finally did get it YUK. It was so nasty a TV dinner would have been better. The fries tasted old, and the burger 🍔 was old tasting old, the bread was kinda hard and the meat tasted like it was left over from last week and the cheese was not even melted. And the attitude from the cashier boy what a stank attitude. Terrible, Terrible. NEVER EVER again will I go there not even dor free.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Rowlett, TX?

Whataburger in Rowlett, TX is open 24 hours a day, seven days a week.

Does Whataburger in Rowlett offer delivery services?

Yes, Whataburger offers delivery services at this location.