Taco Bell

3.2
671 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 5402 Rowlett Road in Rowlett. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
5402 Rowlett Road, Rowlett, TX
75088, United States

Hours

Reviews

3.2
671 reviews
5 stars
248
4 stars
101
3 stars
78
2 stars
54
1 star
190

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff interactions.

Food Quality

Many reviews mentioned poor food quality, including stale items, incorrect ingredients, and small portions.

Kiosk Ordering

Customers expressed frustration with the mandatory kiosk ordering system, citing it as inefficient and impersonal.

Staff Performance

While some employees received praise for their friendliness and efficiency, many reviews highlighted a lack of professionalism and training among staff.

Cleanliness

The restaurant's cleanliness received mixed feedback, with some noting it was clean while others reported it needed deep cleaning.
  • JJ
    James
    5 days ago
    1.0
    The people that work here are so unorganized and sloppy at their job I’ve been here over 20 minutes and you got these employees telling people to park in the front and they are running around all over the parking lot checking every car to see who’s order they have. RIDICULOUS.
  • RC
    Rashunda Cheshier
    Nov 16, 2025
    1.0
    I wouldn't recommend coming here nor doing any food delivery services here and they are very rude. You will be here all day for 2 items.
  • AN
    Anthony Ngo
    Nov 15, 2025
    1.0
    Expect 30+ minute wait times on the weekends. Understaffed and overworked
  • MO
    Michael O'Reilly
    Nov 7, 2025
    1.0
    If I could give them 0 stars I would, waited 45 minutes and went inside during that. Myself and the other 8 people walked in to chaos. Order stickers longer than CVS receipts and the crew had no clue where to start. I got tired of waiting and just left. I'm never giving them another penny.
  • CP
    Christo Pher
    Oct 29, 2025
    1.0
    Possibly the lowest tier worst managed Tacohell in the US. Staff cant figure out how to take orders, have people in line for a half hour waiting, then when you get to the window 30min later they didn't get the order correct for multiple people in the line. People leaving the window to have to park and go back in for their messed up order also. The e tire crew needs fired and the management for this location included for allowing it to get to this point.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Rowlett Road?

The drive-through is open from 9 AM to 2 AM Monday through Thursday and Sunday, and until 3 AM on Friday and Saturday.

Where is Taco Bell located in Rowlett?

Taco Bell is located at 5402 Rowlett Road, Rowlett, TX 75088, United States.