Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Rowlett, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 6601 Dalrock Rd for the ultimate SONIC experience!
Location
Hours
Reviews
4.0
835 reviews
5 stars
395
4 stars
217
3 stars
107
2 stars
38
1 star
78
What are people saying?
AI-generated from recent customer reviews
Service Quality
Several customers praised specific staff members for their friendly and efficient service, particularly highlighting David and Brittany for their exceptional customer care.
Order Accuracy
Many reviews indicated frequent issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.
Food Quality
While some customers enjoyed the food, others reported issues with cold or poorly prepared items, suggesting inconsistency in food quality.
Wait Times
Numerous customers expressed dissatisfaction with long wait times, both for service and food delivery, indicating a need for improvement in efficiency.
Cleanliness and Environment
Several reviews mentioned cleanliness issues, particularly with restrooms and the presence of smoking near the entrance, affecting the overall dining experience.
- LBLance Bell5 days ago1.0Went at Lunch food was cold fries old. Go refund ask could I keep the cherry limeade that I drunk out of which was fine. African american young (Josalynn)lady said no. Im african american also. Just terrible food and service
- ABAmanda BeamJan 5, 20261.0Looks like my review was taken down? How does that work?
- ZGZondra GatlinDec 10, 20255.01/2 price burger 🍔 Tue!!
- ESEsfand ShaheryarDec 8, 20255.0I am a regular here and i only write reviews to criticize but not this time. The service here was very good. Zahid one of the shift managers helped me with my order, has a really good personality and is always professional. He has such a warm smile and is the only reason I keep on coming back here just for him. He has become my good friend too! He was quick to take my order, made sure I was satisfied, and made my day with his humor and love that he puts in every order! David the waiter is also a good person always smiling. I always come at night with my family and will continue coming here where they respect everyone and take care of everyone.
- BWBen WarnerNov 10, 20253.0I primarily go here for the coffee since it's so close. When it's good, it's good. Unfortunately, this Sonic has a terrible hit-or-miss average. The iced coffees often taste like the milk is sour. I get that employees can make an occasional mistake while in a hurry, but this happens so often at this location that it seems to be policy to just keep using the milk till its gone no matter how bad it is.