Pizza Hut

3.2
456 reviews
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Business Details

3701 Lakeview Pkwy., Rowlett, TX
75088, United States
(972) 412-5600
https://locations.pizzahut.com/tx/rowlett/3701-lakeview-pkwy
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About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 3701 Lakeview Pkwy. in Rowlett, TX. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
3701 Lakeview Pkwy., Rowlett, TX
75088, United States

Hours

Reviews

3.2
456 reviews
5 stars
199
4 stars
45
3 stars
31
2 stars
24
1 star
157

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude managers and unprofessional staff behavior.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to dissatisfaction.

Food Quality

While some customers enjoyed the pizza, others complained about inconsistent quality, including undercooked or poorly made pizzas.

Timeliness

Several reviews mentioned long wait times for orders, both for pickup and delivery, contributing to a negative experience.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for excellent service and noted positive experiences with food quality.
  • KK
    Kitty Kat
    6 days ago
    5.0
    Very busy there but got my pizza on time.
  • SE
    Sherman Edwards
    Dec 15, 2025
    5.0
    Hot and fresh
  • SS
    sweegy9
    Dec 9, 2025
    1.0
    Ordered pizza from this place, they keep missing items in the order. Have done it several times. They refuse to refund for missing items and just want to add credit the pizza hut account ( very conveniently) . Spoke to the manager Naria, she blamed door dash. But they have missed items to go orders too. Very poor customer service. No problem resolution skills for manager.
  • AK
    Abhijit Kikkeri
    Dec 8, 2025
    1.0
    I come to this pizza hut every day. 50% of the time they make it good. And 50% of the time they mess up my pizza. They blame me for choosing the toppings. They say my toppings are complicated. The manager said to me today that if I ask for a remake of my pizza, she will refuse me service. I am a polite person. The manager says this is her store and she can do whatever she wants. Food is good. The service is horrible. Before coming to this pizza hut, think twice. Y'all will have the worst customer service here. I used to give them business everyday. The manager is rude and might refuse service if you ask for a remake on your pizza. She called her boss and complained on me for no fault of mine (just for asking to remake the pizza).
  • TB
    Tim Browne
    Nov 25, 2025
    1.0
    Ordered on the app and got there on time. They told me they needed seven more minutes to finish my order and then came up to me, twenty minutes later, letting me know they forgot to make a pizza (I only ordered 2) and we're just putting it in the oven. I told them to cancel the order and walked out.
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Frequently Asked Questions About Pizza Hut

What types of pizza can I order at Pizza Hut in Rowlett, TX?

You can enjoy pizza classics like Meat Lovers® and Original Stuffed Crust®, as well as signature wings, pastas, and desserts at Pizza Hut in Rowlett, TX.

What are the delivery hours for Pizza Hut at 3701 Lakeview Pkwy.?

Delivery is available from 10:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.