Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,458 reviews
5 stars
530
4 stars
290
3 stars
192
2 stars
100
1 star
346
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude and dismissive staff, particularly from management.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and long wait times, leading to frustration.
Food Quality
Several reviews mentioned cold or poorly prepared food, with complaints about the freshness and taste of items.
Cleanliness
Customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that there are positive experiences to be had.
- ACAngelina Castillo3 days ago1.0How come it says open 24/7 but really not. Do they pick and choose their own hours??
- CEChris EasterNov 16, 20251.0Most disgusting bathroom I have ever seen at a McDonald's.! GOBLESS!
- BVbreckcarroll vlogsOct 31, 20255.0The manager Maria was absolutely amazing! Not only was the service quick but everything was perfect and she was beyond kind! I will most definitely be returning to this location thanks to her!
- DJDeMya JonesOct 24, 20251.0I’m a regular at this location, but my recent experience was extremely disappointing. I placed a breakfast order through the mobile app well before 10:30 AM, knowing the cutoff time for breakfast service. When I arrived shortly after 10:45 AM, I was told breakfast was no longer available. The staff member I first spoke to was polite but couldn’t help me and went to get the manager. The manager was rude, dismissive, and refused to issue a refund or take any alternative order. Her tone was scolding and completely unacceptable. I’ve never been treated this way at this location before, and unfortunately, I won’t be returning.
- JJJessicaOct 24, 20251.0Placed order online went to pick it up lady gave me the food was rude over some ketchup. Saying doesn’t it online ask if you want ketchup no it don’t just give me the ketchup not that hard very rude
Frequently Asked Questions About McDonald's
What are the general opening hours for McDonald's at 8503 Lakeview Parkway in Rowlett, TX?
McDonald's at this location is generally open 24 hours from Tuesday to Saturday, closes at 10 PM on Monday and Sunday.
Does this McDonald's location offer delivery services?
Yes, they offer delivery services 24/7 from Monday to Thursday and Saturday, with Friday delivery starting at 11 AM until midnight.
What are the drive-through hours at this McDonald's?
The drive-through is open 24/7 from Tuesday to Saturday, opens at 4 AM and closes at 10 PM on Sunday, and on Monday the hours seem to start at 4:30 AM but the closing hour is unclear.
What types of payment options are accepted at McDonald's on Lakeview Parkway?
They accept various payment methods including American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a mobile app for ordering?
Yes, customers can use the McDonald's App available on Apple App Store and Google Play for ordering and offers.
What kind of services does the McDonald's on Lakeview Parkway offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi availability.
Can you name some nearby dining options around McDonald's at 8503 Lakeview Parkway?
Nearby dining options include Little Caesars Pizza, Subway, Chick-fil-A, and Lakewood Cafe, offering a variety of fast food, pizza, sandwiches, and breakfast.
Are there any nearby banks or ATMs around McDonald's in Rowlett, TX?
Yes, there are several banking facilities nearby such as PNC ATM, BBVA Bank, PNC Mortgage, PNC, and Inwood National Bank which customers can visit for financial services.
What nearby wellness or fitness centers can customers visit near McDonald's?
Nearby wellness options include Yoga Rocks Dallas, Bikram Yoga East Dallas, Title Boxing Club, and Traxler/Kreymer Chiropractic.
Where can I find beauty and shopping options close to McDonald's at Lakeview Parkway?
Jovans Secrets Beauty Supply, Nika's Hair Salon, and Triple Cards Rowlett gift shop are nearby destinations for beauty supplies and unique gifts.