Dunkin'

Reviews

• SW

  Sean Warrener (Sean Warrener)

  1 day ago
  2.0
  I went in and ordered a Turkey Sausage on a croissant and they gave me a plain old croissant and not the sandwich I ordered. They even double checked on the type of cheese I wanted and messed it up. It's like no one listens there.
• KM

  kelly michelle

  Nov 11, 2025
  1.0
  Nothing but teenagers working here who hate what they do. Ordered a cookie crumble butter latte a trendy drink I saw on the Internet and Dunkin promoting it once I had already paid for my drink, I look at my coffee and I realize that there’s no crumbles in there just Cold foam so I asked him if he could add the crumbles to it because I know it comes with it. He then tells me that they are all out. I wish they would’ve made me aware when I ordered the drink because I wouldn’t have ordered it. He didn’t ask if I wanted to switch my drink out for a different one He didn’t ask if he can make it Right this is the second time they messed up my drink don’t come to this location. They don’t know what they’re doing. Dunkin’ Donuts off of Centerville in Garland is so much better. They always get the drinks right and customer service is amazing. This location needs a whole new staff. The drinks are not made right and the customer service is terrible. Who is even hiring these people to begin with Because whoever is is also the root of the problem do better.
• CS

  Calon Sanders

  Oct 29, 2025
  5.0
  Workers are good but the actually Dunkin company is not that well app barely works when I’m there and I can’t seem to do the survey for the free donut even with just getting the receipt or waiting a day or just 1 hour
• JJ

  Jessica

  Oct 11, 2025
  5.0
  I placed a mobile order for pickup at 6:20 AM and everything was perfect. I ordered the bacon snack and an iced vanilla coffee with sweet cold foam—both were made exactly right and super fresh. The young lady at pickup had everything ready with a friendly smile. This was my second Friday morning stop on the way to work, and both times my orders were spot on with no issues. I didn’t go inside, so I can’t speak to the atmosphere, but the food and service were excellent!
• MY

  Marcus Youngblood

  Oct 5, 2025
  1.0
  Horrible service. I ordered the simple $6 meal in drive thru and was told to pull around out front and they’ll have the order out. After waiting 10 minutes, I go inside and the rep asked what would I like to order. I confirmed I was told to go wait out front after placing my drive thru order. They never started the order, they started working on it, I asked for a refund and on the way out, the cashier laughed as I approached the door. After hearing her laugh, I turned around and that laugh and smile quickly disappeared. Never again.

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