Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Rowlett, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently reported issues with food quality, including cold items, incorrect orders, and unsatisfactory taste.
Staff Training
Many reviews suggested a need for better staff training, with complaints about inexperienced employees and lack of attention to customer needs.
Cleanliness
Several customers noted unsanitary conditions and poor hygiene practices among staff.
Inconsistency
The quality of food and service was described as inconsistent, with some visits being satisfactory while others were disappointing.
PJ
Pat Jackson
6 days ago
1.0
Order a breakfast sandwich the croissant was burnt on the edges but the worst part. Took a bite of the sandwich to find the paper from the cheese was still on it. Took it back to find out the manager had made the sandwich. She had the audacity to say she thought she had taken it off like that was going to make it better. I asked for a refund not another sandwich. I do not recommend this place, if the manager can't make a simple sandwich how can you train your employees.
CP
Candice Palacios
Feb 11, 2026
1.0
If I could give zero stars I would. They really need to hire better staff and not teenagers. They need to retrain their staff. Avoid this Dunkin. My drink literally tasted like water terrible. My order was a cold brew, 2 toasted almond shots, and almond milk. I will stick with Starbucks.
WC
W. K. Cotton
Feb 7, 2026
1.0
Dunkin Donuts has long been my favorite coffee but this location is the worse.
Three out of four times there the coffee was terrible. Four out of four time the service was terrible!! This last time was it for me. No more. Coffee was so bad we had to dump them. Two medium coffees with cream were $6.90. A ridiculous price for cup hot brown water that was half cream. I only gave them another try because it’s the only location near my house and I really like Dunkin’ Donuts. The management needs to fix the place or shut down. The service is terrible. Unfriendly staff and extremely slow even when they are not busy. This was the case during my last visit. Only one other customer besides me was there. I should of known something was up by the fact that they were not busy at a peak time, 8 AM on a Friday morning. Management needs to take a look at the service and people skills that the staff at Chick-fil-A provides. No matter what, they are always friendly, outgoing, polite and act like they truly care about you and your business!
RJ
Robert Garcia Jr
Feb 1, 2026
1.0
Nice place. Too bad the people have an attitude like they don’t want to be here. At least today on Sunday morning they did. No one acknowledged me as I came in or as I stood in line. Then when the female cashier approached she just stared at me lol I’ll stick to my regular location on Centerville. This one is horrible.
SS
Sha St
Jan 22, 2026
1.0
The meal deal is trash. Like half a egg that’s not even proportionate to the size of a small tortilla… eeyuccckkk
What are the opening hours of Dunkin' in Rowlett, TX?
Dunkin' in Rowlett, TX is open daily from 5:00 AM to 8:00 PM.
Where is Dunkin' located in Rowlett, TX?
Dunkin' is located at 2101 Lakeview Pkwy, Ste 100, Rowlett, TX 75088.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services.
What can I try at Dunkin' during the holiday season?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher during the holiday season.
What types of meals are served at Dunkin' in Rowlett?
Dunkin' serves breakfast, lunch, and brunch meals.
Does Dunkin' have a drive-thru option at this location?
Yes, Dunkin' in Rowlett has a drive-thru for convenient service.
What are some nearby places I can visit before or after my Dunkin' visit?
Nearby places include Chili's Grill & Bar for dining, CareNow Urgent Care for medical services, and The Home Depot for home improvement needs.
Is there a tutoring center near Dunkin' in Rowlett?
Yes, Mathnasium of Rowlett, a tutoring center, is located near Dunkin' for educational support.
Where can I find banking services near Dunkin' in Rowlett?
Nearby banking options include Truist, BB&T Mortgage, BB&T ATM, and Capital One Bank, all close to Dunkin'.
How can I order ahead from Dunkin' for a faster experience?
You can order ahead using the Dunkin' mobile app available on iOS and Android, or through their online order link for quick grab and go service.
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