Dunkin'

Reviews

• ES

  Emily Smalley

  Mar 19, 2026
  1.0
  The staff has horrible attitudes.
• PJ

  Pat Jackson

  Feb 26, 2026
  1.0
  Order a breakfast sandwich the croissant was burnt on the edges but the worst part. Took a bite of the sandwich to find the paper from the cheese was still on it. Took it back to find out the manager had made the sandwich. She had the audacity to say she thought she had taken it off like that was going to make it better. I asked for a refund not another sandwich. I do not recommend this place, if the manager can't make a simple sandwich how can you train your employees.
• CP

  Candice Palacios

  Feb 11, 2026
  1.0
  If I could give zero stars I would. They really need to hire better staff and not teenagers. They need to retrain their staff. Avoid this Dunkin. My drink literally tasted like water terrible. My order was a cold brew, 2 toasted almond shots, and almond milk. I will stick with Starbucks.
• WC

  W. K. Cotton

  Feb 7, 2026
  1.0
  Dunkin Donuts has long been my favorite coffee but this location is the worse. Three out of four times there, the coffee was terrible. Four out of four time the service was terrible!! This last time was it for me. No more. Coffee was so bad we had to dump them. Two medium coffees with cream were $6.90. A ridiculous price for a cup hot brown water that was half cream. I only gave them another try because it’s the only location near my house and I really like Dunkin’ Donuts. The management needs to fix the place or shut down. The service is terrible. Unfriendly staff and extremely slow even when they are not busy. This was the case during my last visit. Only one other customer besides me was there. I should of known something was up by the fact that they were not busy at a peak time, 8 AM on a Friday morning. Management needs to take a look at the service and people skills that the staff at Chick-fil-A provides. No matter what, they are always friendly, outgoing, polite and act like they truly care about you and your business!
• RJ

  Robert Garcia Jr

  Feb 1, 2026
  1.0
  Nice place. Too bad the people have an attitude like they don’t want to be here. At least today on Sunday morning they did. No one acknowledged me as I came in or as I stood in line. Then when the female cashier approached she just stared at me lol I’ll stick to my regular location on Centerville. This one is horrible.

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