Numerous customers reported poor service, including long wait times, inattentive staff, and mistakes with orders.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about overcooked pasta, cold dishes, and poor flavor.
Positive Staff Experiences
Despite service issues, several customers praised specific staff members, particularly Linda and Nathan, for their exceptional service.
Ambiance
The restaurant's decor and atmosphere received positive remarks, with many describing it as charming and inviting.
High Prices
Several customers felt that the prices were too high for the quality and portion sizes of the food.
DB
David Boyer
Nov 17, 2025
2.0
Staff was A+
My wife and I got the caviar - good
The bummer of the meal was the waygu burger. Was very disappointing and plain. Five guys burger much better for half the price.
AL
Adele Seger Lita
Nov 16, 2025
5.0
Super cute place with good food, especially the bread service - YUM. This was my third time to go in the last couple of years, but this was by FAR my best experience and that was all thanks to Linda. If you go, make sure to request her. She is a total sweetheart and an excellent server. Thanks for a fun time, Linda! :-)
JO
Justin O'Brien
Nov 10, 2025
2.0
First time in and I wanted to like this place, but it was a huge disappointment.
Bread and oil was great. Calamari appetizer was soggy and soaked in fry oil. Dinner portion Ceasar salad was very small and wilted, far from fresh with the lower stem still attached. Grilled chicken side for the salad was completely dry. The filet mignon was an extremely odd texture... and appeared to have been cooked in an oven I'm assuming as there were no grill marks or sear to it at all, just covered in a mushroom gravy. The gravy was great but I could only eat it with the bread that was served earlier in the meal.
The quality of the food did not match the price tag by a large margin.
The service was adequate and the waitress was very nice.
I just hope our experience was a one off...
AG
Antonio Gomez
Oct 18, 2025
1.0
ZERO STARS! The absolute worst hospitality I’ve ever experienced.
First time visiting Round Top and this restaurant came up on our search. The city is beautiful but please AVOID this place like the plague!
When we were greeted by the host (with his seating video monitor), my wife & were told to “run” to get our table before someone else takes it…not escorted to our table and kindly provided menus like other guests. We brushed it off.
Once sat, two separate parties, to the right and left of us, were greeted with menus, water, and their drinks were placed.
15 mins pass and after flagging the waiter, we were finally provided menus and water. How can they not notice we arrived first and were seated on an empty table??
We received our drinks then appetizer but were not provided silverware. Again…how?? We waited 40 mins to receive our mains, at one point telling the waiter to cancel our order due to how long and uncomfortable it was waiting. He insisted it was 3rd in line, and after +12 mins it finally arrived.
Worst part: I’m writing this after realizing they overcharged by card an extra +18%. Terrible! (Luckily, I emailed the receipt to myself).
I wish I could recommend this place, but I can’t and will tell others to SKIP this place. Completely shocked and disappointment to say the least. Never have I felt so ignored and not taken care of. AVOID THIS PLACE!!
KC
Kristen Colander
Oct 17, 2025
1.0
We skipped lunch to make sure we had plenty of room for a big dinner at 4pm. While we were waiting to order we noticed several tablecloths around us being set on fire because staff had set lit candles in the chairs under the tablecloths. When pointing it out to the woman setting the table, she looked at us and rolled her eyes and tried to shove the burned tablecloth under the table.
I ordered a Paloma and was brought a screwdriver and was told they were out of grapefruit juice. Instead of asking me what I wanted instead, they just chose my substitution.
We ordered the caviar service and I was told everything was soy free (serious soy allergy). When it came out, it was obvious it was served with Ruffles potato chips so I asked again about soy. Upon checking a second time with the kitchen they determined it did have soy.
After sitting at the table for 1.5 hours, we finally had to flag down our waitress to order our main course. They brought out our salads and then no less than a minute later our entrees arrived. Without asking us, they sent our food back to the kitchen and brought it back 15 minutes later and all of the entrees were cold. Two of my friends ordered the carbonara and received two totally different inedible pasta. One had meat and spaghetti noodles that were uncooked and hard, the other had peas with fettuccine noodles with a strong taste of flour. When we asked the waitress about it, she said someone else (not at our table) requested those noodles. Neither one could eat the pasta because it was so bad. (See photo)
Another party member ordered the lasagna. The noodles were overcooked so much that the bottom layer was hard and the sides were burned.
On a positive note the ribeye, branzino and short rib were decent. The honey butter with the bread service was delicious.
Overall, this was one of the most disappointing meals we as a whole have ever had. The food and service were both problematic. This is my third time here, and I have wanted to understand the hype, but I just don’t.
Frequently Asked Questions About Lulu's (Round Top)
What are the regular operating hours for Lulu's (Round Top)?
Lulu's (Round Top) is open Monday through Thursday from 8:00 AM to 8:00 PM, and Friday through Sunday from 8:00 AM to 9:00 PM.
Does Lulu's (Round Top) offer in-store pickup services?
Yes, Lulu's (Round Top) offers in-store pickup services for your convenience.
What types of meals are served at Lulu's (Round Top)?
Lulu's serves lunch and dinner.
How can I make a reservation at Lulu's (Round Top)?
You can make a reservation online through their reservation page at https://www.exploretock.com/lulus-round-top-round-top/.
What payment methods are accepted at Lulu's (Round Top)?
Lulu's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where is Lulu's (Round Top) located?
It is located at 204 E Mill St, Round Top, TX 78954, USA.
How can I view Lulu's (Round Top) menu or place an online order?
You can view the menu at https://www.lulustx.com/menu and place an online order at https://order.toasttab.com/online/lulus-round-top-204-east-mill-street.
Which nearby hotel can I stay at if I visit Lulu's (Round Top)?
Hotel Lulu is conveniently located nearby, making it a great option for your stay when visiting Lulu's (Round Top).
Are there local art and entertainment venues near Lulu's (Round Top)?
Yes, Copper Shade Tree and Henkel Hall are nearby venues offering music, arts and entertainment experiences you can enjoy before or after dining.
What other dining options are near Lulu's (Round Top) to explore?
Nearby dining options include Royers Round Top Cafe, Bistro 108 at Henkel Hall, Pie Haven, and Popi Burger offering a variety of meals and atmospheres.