Jimmy John's

Reviews

• TA

  The Austins

  Mar 27, 2026
  5.0
  Very friendly staff, came in thirty minutes before closing and they were very courteous. Very clean store and sandwiches were great!
• TG

  Tina Gonzalez

  Oct 19, 2025
  5.0
  Quick order and hot, tasty sandwiches. Great customer service.
• ML

  Marilyn Leybas

  Aug 1, 2024
  1.0
  They messed up my order badly
• ML

  Miah Luna

  Jul 5, 2024
  1.0
  I called at 9:01 numerous times. Nobody answered then when I spoke to somebody, they said we’re closed very rudely and hung up in my face. Very terrible customer service.
• VB

  Vitannah Brown

  Feb 26, 2017
  4.0
  Just MY experience~ I was at work today when the doc asked if everyone wanted to order Jimmy Johns for lunch. Everyone accepted and I attempted to go the most organized route and order online. I continued as a guest and placed the order and all it's details online. The doc was paying so I had to have him come up (EVEN AS A GUEST) and put in all kinds of information he didn't really want to enter for a simple sandwich order. When clicking the next step "Review Order" it would go no further, nor would it place our order- frustrating!!! So I had to call. The girl who answered the phone was plenty friendly. I cannot speak for everyone else's orders, but when I place the order for my #6 The Veggie, advertised online bursting with avocado spread and sprouts and a few other veggies and provo cheese (YUM)- I was told "we don't carry sprouts" (as it's advertised with), I forgot to change the bread to a 7-grain, and when I received it, it was bursting with shredded lettuce and NO avocado spread at all (or sprouts)!!! I was VERY disappointed in my sandwich. The girl taking the order even urged me to get the #13 Gourmet Veggie Club, which really wasn't much different from the 8" I originally wanted. The two most appealing things about this sandwich and why I ordered it and I received NONE of those two tasty ingredients!!! I attempted to call the shoppe, but hung up figuring there's nothing they're going to do about it anyway. The delivery was quick as usual, driver was "meh" not too friendly but not unfriendly. I think my sandwich in particular was not worth the $. Best thing about it was all the yummy cheese and not-good-for-you white bread. Taste was good, but not what I was expecting when I saw the sandwich on their website. I guess, buyer be clear about what you're ordering (even though mine was missing something clearly supposed to be on the sandwich). **Picture after I had taken shredded lettuce out- too much!