Wendy's

3.1
251 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
17560 Rr-620, Round Rock, TX
78681, United States

Hours

Reviews

3.1
251 reviews
5 stars
84
4 stars
39
3 stars
27
2 stars
21
1 star
80

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and unprofessional behavior.

Food Quality

Multiple reviews highlighted issues with food quality, including cold items, incorrect orders, and concerns about freshness.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and concerns about food safety.

Operational Issues

Frequent complaints about the restaurant being closed during posted hours and poor drive-thru responsiveness.

Customer Experience

Overall, many customers expressed disappointment with their experiences, citing a lack of attention to detail and poor management.
  • KQ
    Kevin Quinn
    Dec 5, 2025
    1.0
    One other person in drive thru and it takes over 10 mins for food...on a Friday night
  • MC
    Ming Cheung
    Nov 6, 2025
    2.0
    Chicken fingers are bad, but nuggets and service are good.
  • LJ
    laith jarah
    Nov 2, 2025
    2.0
    Extremely bad experience at this Wendy's branch. The cashier was uncooperative. She showed no willingness to help or fulfill my order correctly, which made me feel disrespected. It is unfortunate that this is the level of service in a place that is supposed to provide a positive experience for customers. I hope management takes action to improve employee training and ensure they treat customers with respect and appreciation.
  • JM
    Jeremiah Morrison
    Sep 25, 2025
    1.0
    Founded hair trimmings in food at first I thought it was pepper or some thing but after looking closer it is 100%
  • SS
    Stan
    Sep 11, 2025
    4.0
    Great service. Food could be hotter. Also, tha soda machine needs service.

Frequently Asked Questions About Wendy's

Is 138 Round Rock Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's at 17560 Rr-620 in Round Rock currently open?

Yes, this Wendy's location is open and committed to serving customers daily.