Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and unprofessional behavior.
Food Quality
Multiple reviews highlighted issues with food quality, including cold items, incorrect orders, and concerns about freshness.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and concerns about food safety.
Operational Issues
Frequent complaints about the restaurant being closed during posted hours and poor drive-thru responsiveness.
Customer Experience
Overall, many customers expressed disappointment with their experiences, citing a lack of attention to detail and poor management.
KQ
Kevin Quinn
Dec 5, 2025
1.0
One other person in drive thru and it takes over 10 mins for food...on a Friday night
MC
Ming Cheung
Nov 6, 2025
2.0
Chicken fingers are bad, but nuggets and service are good.
LJ
laith jarah
Nov 2, 2025
2.0
Extremely bad experience at this Wendy's branch. The cashier was uncooperative. She showed no willingness to help or fulfill my order correctly, which made me feel disrespected. It is unfortunate that this is the level of service in a place that is supposed to provide a positive experience for customers. I hope management takes action to improve employee training and ensure they treat customers with respect and appreciation.
JM
Jeremiah Morrison
Sep 25, 2025
1.0
Founded hair trimmings in food at first I thought it was pepper or some thing but after looking closer it is 100%
SS
Stan
Sep 11, 2025
4.0
Great service. Food could be hotter. Also, tha soda machine needs service.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 17560 Rr-620 in Round Rock currently open?
Yes, this Wendy's location is open and committed to serving customers daily.
What are the operating hours for the Wendy's drive-through in Round Rock?
The drive-through is open daily from 9:00 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, breakfast is served including combos, sandwiches, coffee, and sides.
How can I place an order online or via mobile app for this Wendy's?
You can order through the Wendy's app or at order.wendys.com by selecting this Round Rock location.
What payment options are accepted at this Wendy's in Round Rock?
Payments accepted include American Express, Cash, Discover, Mastercard, and Visa.
Is delivery available from this Wendy's location?
Delivery availability can be checked via the Wendy's app or at order.wendys.com with your delivery address.
How can I provide feedback or contact this Wendy's location?
Contact via phone at (512) 586-5557, through the Wendy's Contact page, or complete a customer satisfaction survey online.
Are there other dining options near Wendy's at 17560 Rr-620?
Yes, nearby options include Popeyes Louisiana Kitchen for chicken, Tropical Smoothie Cafe for health food, and Domino's Pizza for pizza.
What facilities nearby can be useful when visiting Wendy's?
Nearby amenities like Chase Bank, CVS pharmacy, and Firestone Complete Auto Care can complement your visit for banking, health needs, or vehicle service.
Can I enjoy a coffee or smoothie near Wendy's in Round Rock?
Yes, Black Rock Coffee Bar and Tropical Smoothie Cafe nearby offer coffee and smoothies for a great start or finish to your meal.