Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Feedback indicates a mix of experiences with customer service, ranging from friendly and professional to rude and unhelpful.
Food Quality
Numerous reviews mention issues with food quality, including cold, overcooked, or incorrect orders, as well as concerns about cleanliness.
Operational Issues
Customers frequently report problems with the restaurant's hours, including being closed when they should be open and slow service during busy times.
Cleanliness
Several reviews highlight unsanitary conditions, including dirty tables and concerns about food safety.
Value for Money
Many customers express dissatisfaction with pricing, feeling that the quality of food does not justify the cost.
MC
Ming Cheung
Nov 6, 2025
2.0
Chicken fingers are bad, but nuggets and service are good.
LJ
laith jarah
Nov 2, 2025
2.0
Extremely bad experience at this Wendy's branch. The cashier was uncooperative. She showed no willingness to help or fulfill my order correctly, which made me feel disrespected. It is unfortunate that this is the level of service in a place that is supposed to provide a positive experience for customers. I hope management takes action to improve employee training and ensure they treat customers with respect and appreciation.
JM
Jeremiah Morrison
Sep 25, 2025
1.0
Founded hair trimmings in food at first I thought it was pepper or some thing but after looking closer it is 100%
SS
Stan
Sep 11, 2025
4.0
Great service. Food could be hotter. Also, tha soda machine needs service.
ZS
Zac Stumpf
Jul 30, 2025
1.0
Went through the drive through this after noon. Ordered 2 baconators with baconator fries. Only got 1 baconator fry. Ordered 6 count spicy nuggets. Missing completely. Ordered sprite to drink. Watched the drive through lady let it over run for a good 10 seconds. Completely flat. Thankfully they got my daughter’s 4 count nuggets correct. Tried to call the store. Ignored 3 times
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Round Rock, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Round Rock, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (512) 586-5557.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 138 Round Rock Wendy’s serve breakfast?
Yes, this Wendy’s location in Round Rock, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 17560 Rr-620 in Round Rock currently open?
Yes, this Wendy's location is open and committed to serving customers daily.
What are the operating hours for the Wendy's drive-through in Round Rock?
The drive-through is open daily from 9:00 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, breakfast is served including combos, sandwiches, coffee, and sides.
How can I place an order online or via mobile app for this Wendy's?
You can order through the Wendy's app or at order.wendys.com by selecting this Round Rock location.
What payment options are accepted at this Wendy's in Round Rock?
Payments accepted include American Express, Cash, Discover, Mastercard, and Visa.
Is delivery available from this Wendy's location?
Delivery availability can be checked via the Wendy's app or at order.wendys.com with your delivery address.
How can I provide feedback or contact this Wendy's location?
Contact via phone at (512) 586-5557, through the Wendy's Contact page, or complete a customer satisfaction survey online.
Are there other dining options near Wendy's at 17560 Rr-620?
Yes, nearby options include Popeyes Louisiana Kitchen for chicken, Tropical Smoothie Cafe for health food, and Domino's Pizza for pizza.
What facilities nearby can be useful when visiting Wendy's?
Nearby amenities like Chase Bank, CVS pharmacy, and Firestone Complete Auto Care can complement your visit for banking, health needs, or vehicle service.
Can I enjoy a coffee or smoothie near Wendy's in Round Rock?
Yes, Black Rock Coffee Bar and Tropical Smoothie Cafe nearby offer coffee and smoothies for a great start or finish to your meal.