Wendy's

3.1
250 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
17560 Rr-620, Round Rock, TX
78681, United States

Hours

Reviews

3.1
250 reviews
5 stars
84
4 stars
39
3 stars
27
2 stars
21
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, ranging from friendly and professional to rude and unhelpful.

Food Quality

Numerous reviews mention issues with food quality, including cold, overcooked, or incorrect orders, as well as concerns about cleanliness.

Operational Issues

Customers frequently report problems with the restaurant's hours, including being closed when they should be open and slow service during busy times.

Cleanliness

Several reviews highlight unsanitary conditions, including dirty tables and concerns about food safety.

Value for Money

Many customers express dissatisfaction with pricing, feeling that the quality of food does not justify the cost.
  • MC
    Ming Cheung
    Nov 6, 2025
    2.0
    Chicken fingers are bad, but nuggets and service are good.
  • LJ
    laith jarah
    Nov 2, 2025
    2.0
    Extremely bad experience at this Wendy's branch. The cashier was uncooperative. She showed no willingness to help or fulfill my order correctly, which made me feel disrespected. It is unfortunate that this is the level of service in a place that is supposed to provide a positive experience for customers. I hope management takes action to improve employee training and ensure they treat customers with respect and appreciation.
  • JM
    Jeremiah Morrison
    Sep 25, 2025
    1.0
    Founded hair trimmings in food at first I thought it was pepper or some thing but after looking closer it is 100%
  • SS
    Stan
    Sep 11, 2025
    4.0
    Great service. Food could be hotter. Also, tha soda machine needs service.
  • ZS
    Zac Stumpf
    Jul 30, 2025
    1.0
    Went through the drive through this after noon. Ordered 2 baconators with baconator fries. Only got 1 baconator fry. Ordered 6 count spicy nuggets. Missing completely. Ordered sprite to drink. Watched the drive through lady let it over run for a good 10 seconds. Completely flat. Thankfully they got my daughter’s 4 count nuggets correct. Tried to call the store. Ignored 3 times

Frequently Asked Questions About Wendy's

Is 138 Round Rock Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.