Subway

3.3
183 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Round Rock Subway® Restaurant at 1500 S.A.W. Grimes Blvd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1500 S.A.W. Grimes Blvd, Round Rock, TX
78664, United States

Hours

Reviews

3.3
183 reviews
5 stars
77
4 stars
21
3 stars
19
2 stars
6
1 star
60

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While some employees received praise for their friendly and helpful service, others were criticized for rudeness and poor customer interaction.

Service Speed

Customers frequently reported slow service, often due to understaffing, leading to long wait times.

Order Accuracy

There were multiple complaints about incorrect orders and issues with online ordering, including missing items and overcharging.

Cleanliness and Quality

Feedback indicated inconsistent food quality, with some customers receiving stale bread or poorly made sandwiches.

Management Issues

Several reviews pointed to poor management practices, including understaffing during peak hours and lack of responsiveness to customer complaints.
  • WQ
    Wow Holy (Quiznacs)
    Jan 19, 2024
    5.0
    Brandon is dope man he made me a good sandwich and was a funny guy
  • AF
    A Farmer
    Apr 8, 2023
    1.0
    Worst subway I've ever been too. I don't know what is causing this young lady today to not understand what kind of sandwich I want and to be extremely slow. Now she has herself really backed up and doesn't seem to bother her. She messed up both sandwiches and I had to wait for her to make them..she moves like a snail...
  • NA
    Nikhil Arya
    Jun 12, 2022
    1.0
    Very Rude guy !!!!
  • NS
    Naveed Seliya
    May 17, 2020
    1.0
    Worst subway store we ever had, my son order tuna sub online for 4 hour ago and after 4 hour when he went to store they said we out tuna, if they out tuna they supposed 5 inform my son when he place order. and they didn't refund money at that time, employee told my son that they will refund money tomorrow. I will give them 0 star. This subway need to be closed forever. We had problem before here.
  • LC
    Lisa Crawford
    Jun 17, 2018
    1.0
    Extremely poor service. The place is empty, and before I could give my order to the sandwich maker, a girl comes from the back to the register and is asking me what were ordering and then how much my order is. This conversation is across the store....very rude! Honestly, I hadn't decided but rushed to give her an answer. After getting more frustrated, I cancelled my sandwich and just got my daughter's. Asked for the manager, not one there, so I asked for a name and phone number. The three employees knew his name, but not how to reach him or the store phone number. Store needs training! And, when I went to call the store...."mailbox full" but no indication it's a subway I'm calling. No wonder parking lot and store are empty.

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Round Rock?

The Subway restaurant is located at 1500 S.A.W. Grimes Blvd, Suite 160, in the Williamson area of Round Rock, TX 78664, inside Turtle Creek Market.

What are the operating hours of the Subway at 1500 S.A.W. Grimes Blvd?

The Subway is open daily from 9:00 AM to 10:00 PM. Note that it will be closed from November 6 to November 12, 2025, and will reopen on December 6, 2025.