Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Round Rock Subway® Restaurant at 3750 Gattis School Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customer service experiences vary widely, with some praising friendly and attentive staff, while others report rude and dismissive behavior from management and employees.
Cleanliness
Several reviews highlight cleanliness as a positive aspect, but there are also complaints about unsanitary conditions and poor hygiene practices.
Order Accuracy
Many customers express frustration with incorrect orders, both for in-store and online purchases, indicating a lack of attention to detail.
Management Issues
Frequent mentions of poor management practices, including unprofessional behavior and inadequate staffing, contribute to a negative customer experience.
Food Quality
While some customers enjoy the food, others criticize the quality and value, noting that prices have increased without a corresponding improvement in quality.
TS
Teresa Stephens
Jan 3, 2026
5.0
Love the stuffing & cranberry sandwich.
SC
Sharon Center
Dec 31, 2025
5.0
Now all the service was really good for me however! The attendant was extra super nice I didn't get his name but it was on December the 31st around about 3:30 p.m. awesome job guy if you should read this. And the one thing that really pleased me is that the bread was pretty soft and looked appealing that made me very happy
JR
Jorge Recendez
Dec 13, 2025
1.0
I am extremely dissatisfied with the service at this Subway location. Since Max became the manager, the atmosphere has noticeably worsened. He comes across as unwelcoming and dismissive, and the overall customer experience no longer feels comfortable or professional.
I especially miss the previous manager, Connie, who consistently provided excellent service and created a warm, welcoming environment. Under her leadership, the staff was attentive, respectful, and made customers feel valued.
One of my biggest concerns is hygiene and safety. On multiple occasions, cleaning and restroom chemicals were being sprayed while customers were actively eating. This is unacceptable and potentially dangerous. No customer should have to worry about chemical fumes or residue near their food.
Overall, the service, professionalism, and cleanliness standards at this location have declined significantly. I am very disappointed and hope management will seriously review this situation and consider replacing the current manager with someone more competent and customer-focused.
TM
Tiya Morrow
Nov 22, 2025
5.0
Service awesome!!! Very friendly
P
Pari !!
Nov 19, 2025
5.0
Nice and friendly service! Love that this location is always quick, and the food is good 👍