Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 2000 N Mays St in Round Rock, TX near the CHASCO Family YMCA and LoneStar Aquatic Club.. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas, salads and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Customers frequently reported delays and problems with delivery, often taking over an hour and involving third-party services like DoorDash.
Food Quality
Mixed reviews on food quality; some customers enjoyed the pizza while others complained about burnt, cold, or poorly made pizzas.
Customer Service
Customer service experiences varied widely, with some praising staff like Ms. Debbie for excellent service, while others reported rude or unhelpful interactions.
Order Accuracy
Numerous complaints about incorrect orders, missing items, and issues with the payment system.
Cleanliness Concerns
Reports of unsanitary conditions, including sightings of pests, raised concerns about the cleanliness of the establishment.
VV
VividVivix
Nov 13, 2025
2.0
It's Pizza Hut so it is subjectively very good. But as of recently, this location specifically over the time period of the last 6 months has severely dropped in service quality. The mistakes made are inexcusable. Simply due to nothing than below minimum effort employees. I often order under new Identities because this location will reflect your order based on feedback and reviews. As of most recently, the delivery driver forgot half the order. They were hessitant to accept responsibility, then sent out the rest of the order that should have never been missed. Upon delivering the remaining items, they left no notification. No doorbell was rung or door was knocked. The driver was filmed from multiple clear angles tossing the bag with force. This review is only for potential customers to proceed with caution. If this account was linked to an active pizza hut account I have no doubt my food would be tampered with. Their recent choice in hires within the last 6 months is beyond sad. Worse than McDonald's at this point.
LV
Leonel Valdez
Nov 10, 2025
5.0
En esta pizzeria son rapidos en atenderte y ay especjales siempre
JS
Joe Segura
Oct 11, 2025
1.0
Do NOT order delivery. Store offers and says delivery will take 30min. Then you get a message, uber is delivering it so it tacks on another 20-30min. Took over a hour from ordering to arrive. They don’t have drivers to delivery so pickup. This has happened more than once.
AA
Azul
Oct 11, 2025
1.0
Pizza was horrible, the dough was white.. no flavor nothing… gross. Do not go to this place is a waste of money
MS
Maisum S
Sep 5, 2025
1.0
Their payment system was down, denied me my order. I offered to pay cash, still denied me my order of pizza. They quite literally decided to throw away the pizza than fulfill the order after a 25 minute wait. Pathetic.