McDonald's

3.3
2040 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
319 University Drive, Round Rock, TX
78665, United States

Hours

Reviews

3.3
2,040 reviews
5 stars
637
4 stars
384
3 stars
360
2 stars
177
1 star
482

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially during busy times, with long wait times at both the drive-thru and inside the restaurant.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications, leading to customer frustration.

Food Quality

Feedback on food quality was mixed; while some praised fresh fries and good breakfast items, others complained about cold or poorly prepared food.

Customer Service

Customer service experiences varied widely, with some staff being friendly and helpful, while others were reported as rude or inattentive.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms, affecting the overall dining experience.
  • MF
    matthew foster
    Nov 17, 2025
    5.0
    I know that 5:30 am is early, but the morning staff really have it together! I’ve been coming to this location in the early mornings for months, and not only is the staff friendly and cheerful but the food is consistently good too. Also want to mention that every morning someone is cleaning the outside of the property as well. Hope they use the morning shift at this store as a template for other locations.
  • JH
    Joe Hall
    Nov 10, 2025
    5.0
    Outstanding McDonald's the young man that took my order and I paid my bill through. Was an absolute wonderful person to chat with. He's getting ready to go in the army and support our United States. It was an honor to speak with him
  • RL
    Randy Law
    Nov 9, 2025
    1.0
    Very unprofessional and rude. The women that don’t speak English are extremely rude and disrespectful
  • DD
    Dream Dragons
    Nov 8, 2025
    5.0
    Shout out to Kyle! He handle my problem in a friendly and professionally manner. Whoever took my drive thru order was super friendly too! I do recommend this McDonalds location.
  • ME
    Mi nombre Esss
    Oct 22, 2025
    4.0
    Order at drive thru. Quick, efficient, affordable. Ordered a Big Mac meal large. Chicken wrap, 2 McDoubles no onions. And a L Dr Pepper. Everything came out as ordered. Fresh, and nicely bagged. I even got napkins in my bag without having to ask! They were busy when I went! But they were very efficient in using the 3 windows for pay, and 2 for pick up. The people working were helpful friendly and fast! Thanks McDonald’s!!

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 319 University Drive in Round Rock, TX?

Delivery is available daily from 6:00 AM to 11:30 PM.

When is the drive-thru open at this McDonald's location?

The drive-thru is open every day from 5:30 AM until midnight.