McDonald's

3.2
2056 reviews
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Business Details

319 University Drive, Round Rock, TX
78665, United States
(512) 341-3798
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
319 University Drive, Round Rock, TX
78665, United States

Hours

Reviews

3.2
2,056 reviews
5 stars
642
4 stars
384
3 stars
363
2 stars
178
1 star
489

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, with many expressing frustration over the lack of attention from staff.

Food Quality

While some customers enjoyed the food, there were consistent complaints about cold or poorly prepared items, including old fries and incorrect sandwich orders.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty restrooms and unclean dining areas.

Staff Performance

Mixed feedback on staff performance; some praised friendly and efficient morning staff, while others criticized rudeness and lack of professionalism from certain employees.
  • CF
    Carlee Feris
    1 day ago
    1.0
    Got my order after waiting forever for it and then they still got both the food items completely wrong!
  • SC
    Shay Clark
    6 days ago
    5.0
    I always order food on the app and do curbside and never had an issue with my order.
  • CR
    Cesar Rodriguez
    Dec 24, 2025
    1.0
    Horrible los trabajadores te hacen esperar por un simple café 1 hora es pésimo no lo recomiendo
  • AA
    April
    Dec 12, 2025
    2.0
    Me and a few other cars pulled out of the drive thru without ordering any food because no one acknowledged us. I do not blame the person who actually showed up to work today. But where is the district manger? If you have a store whose team members did not show up, you’re just going to let the one or few people who did drown? Give the people who did show up a raise.
  • AK
    Ash K
    Nov 25, 2025
    1.0
    Check all your bags before leaving the window. I always try to give this McDonald's a chance, but they fail me every single time by always forgetting our items. I trust the employees too much because they name off the items in my order as they hand me my bags, but then we get home and find they forgot my kids' food or forgot mine or my husband's. I go to this location cause it's convenient to grab after work or after I pick my kids up. But getting home to find stuff missing is just so disappointing and frustrating since it's too far to drive back over to at this point. One time they had me move forward to wait for a 20pc chicken nugget. I waited 20 minutes before I found a chance to move back to the window and ask where they were. Girl told me they forgot... Today it wasn't even busy. There was no line in the drive thru. Employees need to check items before handing them out. Got home and found they forgot mine and my husband's food. Thankfully the kids got their's at least.. Just so disappointing.
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Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 319 University Drive in Round Rock, TX?

Delivery is available daily from 6:00 AM to 11:30 PM.

When is the drive-thru open at this McDonald's location?

The drive-thru is open every day from 5:30 AM until midnight.