McDonald's

3.5
2108 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2401 N I H 35, Round Rock, TX
78664, United States

Hours

Reviews

3.5
2,108 reviews
5 stars
775
4 stars
422
3 stars
348
2 stars
169
1 star
394

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Staff Performance

Cynthia received multiple praises for her exceptional customer service, while other staff members were criticized for being unhelpful or indifferent.

Cleanliness Issues

Several reviews highlighted unsanitary conditions in the dining area and restrooms, contributing to a negative experience.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, leading to frustration.

Food Quality

While some customers enjoyed the food, others reported cold or poorly prepared items.
  • DR
    david richmond
    Jan 1, 2026
    5.0
    Decent food, good prices, service was awesome.
  • NV
    Neyla Villarreal
    Dec 20, 2025
    1.0
    We stopped to eat and use the bathroom. There was a flood in the bathroom of water worker did not care to address it. An employee was using the bathroom for a while and did not wash her hands so we just walked out and did not eat there.
  • EG
    El Loco Gomez
    Dec 15, 2025
    5.0
    I have never been treated this nice in my life ,,,Cynthia is a true love ❤️ to her customers she spoiled my mom so much
  • CB
    Cassandra Barnett
    Dec 11, 2025
    3.0
    The wait is entirely too long at this location and it doesn't matter if you're in the drive thru line or if you go inside. Ordering online has a ridiculous wait time to pickup as well. The food isn't always fresh when I order in the evening and is usually cold by the time I get home which is 5 minutes away.
  • AS
    ATX Storm
    Dec 9, 2025
    1.0
    This has to be the worst McDonald’s to ever be open! Two drive-through lanes and apparently there’s no sign that shows any line is closed yet. I wait 25 minutes in line as it’s packed around the building just to show up for them not to take my order, but for them to take three more orders on the other lane. This was my second time coming to this McDonald’s first time they got my food wrong and charged more than what I even received. I ordered a number one big Mac with no lettuce no tomatoes and it came with. It seemed like extra lettuce extra tomatoes. Not only is this just sand, but this is what the world is coming to

Frequently Asked Questions About McDonald's

What are the regular hours of operation for McDonald's at 2401 N I H 35, Round Rock, TX?

McDonald's is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.

When is the drive-through service available at this McDonald's location?

The drive-through is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.