Business Details
About
Grocery Store
No store does more than your nearby H-E-B located at 16900 Ranch Road 620 in Round Rock, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Details
- DeliveryNot available
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.6
2,304 reviews
5 stars
1,628
4 stars
466
3 stars
119
2 stars33
1 star
58
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Customers frequently praised the store for being clean and well-organized.
Staff Friendliness
Many reviews highlighted the helpfulness and friendliness of the staff, with specific mentions of individual employees providing excellent service.
Product Variety
Customers appreciated the wide variety of products available, including fresh produce and specialty items.
Crowds and Parking
Several customers expressed frustration with the store's crowds and parking situation, noting that it can be chaotic and difficult to navigate.
Customer Service Issues
Some reviews pointed out inconsistent customer service experiences, particularly with younger cashiers and during busy times.
- VBVictor BurnetteNov 15, 20255.0I have been coming to this HEB for years and the staff has always been fantastic. Today, I was reminded of just how fantastic they really are. At some point, when I was shopping, an envelope filled with a not insubstantial amount cash for the delivery of my son's new car fell out of my pocket. An associate named Gabby found it and turned it in. It was waiting for me at the service desk when I returned in a panic. Thank you, HEB, and thank you, Gabby - you're the absolute best!
- MCMonna ColemanNov 13, 20251.0HOW IS THIS ACCEPTABLE? It’s not enough icing on the cinnamon rolls for one and it looks like a 2 year old put it on them. Disgusting!
- MTMichelle TuckerNov 11, 20251.0I am tired of seeing third party vendors trying to sell their bill of goods right inside the store doors. It is really annoying to try to either enter the store or already be in the store and walk over to the water softener pellets and have these vendors, who are stationed there, try to talk to you about buying their service. If I want to get a service, I will look for it on my own. I know HEB gets a kickback for having these vendors here, but this does not make for a pleasurable shopping experience. Not only does HEB have higher prices now and have a monopoly in our area, but they are trying to get us to buy these companies' services. This is really ridiculous.
- FGFrank GonzalezNov 4, 20251.0Hate they close most of the door two hours before closing. Only leave one middle door open. I get if it was 30 minutes before closing. Not to mention seafood and meet market department always low in stock. Have to ask and wait for item. If you go to bakery I know they close earlier but bread/ donuts and stuff are thrown away by then.
- ACAlli ClarkeNov 4, 20252.0It's so sad to see HEBs quality control diminish. During a recent trip I ended up with moldy frozen broccoli and bones in my deli meat. Also I just stopped buying strawberries from this Heb all together. They always have mold on them.
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the operating hours of the H-E-B store at 16900 Ranch Road 620 in Round Rock?
The H-E-B store is open daily from 6:00 AM to 11:00 PM.
Does this H-E-B location offer curbside pickup or delivery services?
Yes, this H-E-B location offers convenient curbside pickup services.
Where can I find the latest updates about the COVID-19 vaccine from H-E-B?
Visit https://vaccine.heb.com/ for the most recent H-E-B news regarding the COVID-19 Vaccine, including phases and FAQs.
What types of products are available at the H-E-B store near 620 and O'Connor?
You can find Food & Drinks, Home and Kitchen items, Health & Beauty products, Baby & Toys, Flowers, Outdoors & Sports gear, and Office & School supplies.
What payment methods does H-E-B accept at the Round Rock location?
This H-E-B accepts American Express, Discover, Mastercard, Visa, cash, checks, and mobile payments including Apple Pay, Android Pay, Samsung Pay, and contactless payments.
Does the H-E-B store provide wheelchair accessible parking and entrances?
Yes, the store has wheelchair accessible entrances and parking facilities.
Are organic and prepared foods available at this H-E-B location?
Yes, the store sells organic products as well as prepared foods.
Where is the H-E-B store located in Round Rock, Texas?
The store is located at 16900 Ranch Road 620, Round Rock, TX 78681, USA.
What nearby places can I visit before or after shopping at H-E-B at 620 and O'Connor?
Nearby you can visit Goodwill for discount shopping, the Blue Rhino Propane Exchange for propane supplies, and Smoothie King for a refreshing drink.
Are there financial services close to the H-E-B store to assist with transactions?
Yes, nearby financial services include Chase Bank, Coinme currency exchange, Western Union money transfer, and multiple ATMs such as HEB ATM and Coin Cloud Bitcoin ATM.
Can I access beauty or personal care services near the H-E-B at 620 and O'Connor?
Yes, local beauty and personal care options include BrowzinShape hair removal spa, Round Rock 2 Beauty salon, Halina European Day Spa & Salon, and Great Clips hair salon.