Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3107 South I-35 in Round Rock is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customer experiences with staff varied widely, with some praising friendly service while others reported rude or unhelpful interactions.
Food Quality
While many customers enjoyed the burgers and fries, there were numerous complaints about food being overcooked, soggy, or overly salty.
Cleanliness and Atmosphere
Several reviews mentioned unpleasant odors in the restaurant, impacting the dining experience, despite some noting cleanliness.
Pricing
Many customers found the prices to be high relative to the quality of food received, leading to dissatisfaction regarding value.
Consistency
Feedback indicated inconsistency in food quality and service across visits, with some customers expressing disappointment compared to previous experiences.
KB
Kevin Valle Mejia (Blue_Sieren)
Nov 5, 2025
4.0
Cajun seasoning was great
VP
Victoria Pallanes
Oct 25, 2025
5.0
The lady at the counter was very helpful and nice. I've never had 5 guys before, so I had a couple of questions. The burger and fries were delicious and big portion! The food also came out pretty quick.
I had a bacon burger small fries w/Cajun seasoning and a strawberry shake. It was about $20 which seems about right for dining out and for what I ordered.
The shake didn't seem homemade, so not my favorite as it wasnt very thick. And the lettuce was a little wilted, but neither will keep me from going back.
MI
Michael Iskandarani
Oct 21, 2025
1.0
Fries were extremely salty.
SJ
Syrinity James
Oct 16, 2025
4.0
I finally went for the first time, and it was overall good despite what im about to say. The music was too loud and i couldnt hear them speak even while ordering. The fries were wayyyy too salty i recommend asking for no or light salt when asked. Also they didnt grill the inions long enough but i sill enjoyed the food and would come again.
ET
E Trev
Sep 20, 2025
1.0
I had a very disappointing experience at this location.
Firstly, the host/cashier who took my order had a bad attitude, offered little to no help when I asked questions about the menu, and ended up overcharging me.
Secondly, I watched an employee drop my fries on the floor and then place them in the bag. When I questioned him, he said he “gave me extra fries” instead. That’s not acceptable—just provide a fresh order, not food that was dropped.
Overall, this was a bad experience from start to finish and a strong reminder of why I usually avoid eating here. If possible, I would appreciate a manager contacting me regarding a refund.
Approx 7:45pm 9/20/2025 Saturday
Order#21
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
What type of cuisine does Five Guys at 3107 South I-35 in Round Rock specialize in?
Five Guys offers a classic take on American fast food including hamburgers, cheeseburgers, fries, milkshakes, hot dogs, and veggie sandwiches with over 250,000 burger customizations and 1,000+ milkshake combinations.
Does Five Guys in Round Rock accept reservations?
No, Five Guys at this location does not accept reservations.
What are the opening hours for dining in at Five Guys Round Rock?
Five Guys Round Rock is open daily from 11:00 AM to 10:00 PM for dine-in service.
Does this Five Guys location offer delivery and what are the delivery hours?
Yes, Five Guys offers delivery every day from 11:00 AM to 9:30 PM. You can order online to get your food delivered.
What payment methods are accepted at Five Guys Round Rock?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is Five Guys Round Rock wheelchair accessible?
Yes, the location offers wheelchair accessible entrances, seating, parking, and restrooms.
Are there options for customizing burgers or meals at Five Guys Round Rock?
Yes, there are more than 250,000 ways to customize your burger and you can mix from over 1,000 milkshake combinations to satisfy your cravings.
Can I pick up my order in-store at Five Guys Round Rock?
Yes, in-store pickup is available for customers who want to order and collect their food at the restaurant.
What nearby food places are close to Five Guys at Round Rock Crossing?
Close by, you can find Pizza Twist for pizza and burgers, The Spice Garden for Asian and Chinese cuisine, Front Porch Frozen Desserts for frozen yogurt, Wingstop for chicken wings, and Sharetea Round Rock for bubble tea and smoothies.
What nearby locations can I visit for dessert or beverages after dining at Five Guys Round Rock?
After your meal, consider visiting Front Porch Frozen Desserts for frozen yogurt or Sharetea Round Rock for bubble tea and smoothies, both located near Five Guys Round Rock Crossing.
Are there any nearby amenities or services that can complement my visit to Five Guys Round Rock?
Yes, nearby services include LensCrafters and Round Rock Vision for eye care, The Vitamin Shoppe for supplements, and Bliss Nail Bar and Massage Envy Spa for beauty and spa treatments.