Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Mixed reviews on service quality, with some praising friendly and helpful staff while others reported unprofessional behavior and mistakes in orders.
Drink Quality
Customers enjoyed the drinks overall, but there were complaints about inconsistency in flavor and presentation.
Speed of Service
Service speed varied, with some customers experiencing long wait times, particularly in the drive-thru.
Cleanliness
Some reviews highlighted cleanliness issues, particularly regarding staff hygiene practices.
Customer Experience
Many customers appreciated the positive atmosphere and friendly interactions, contributing to a generally enjoyable experience.
LD
Lauren Davis
4 days ago
5.0
Stopped by this morning to try out a new coffee place. I LOVE the espresso here. Got the iced americano and will be going here moving forward. It tastes good and actually wakes me up. The staff was also very nice as well.
LC
Lorena Campos
Nov 15, 2025
1.0
Will not purchase anything here. Customer service 0/10
RC
Ruben Cortez
Nov 6, 2025
5.0
Just a couple of White zombie lattes
ER
Elisha Rangel
Nov 4, 2025
1.0
Tonight, around 7 p.m., I went to Dutch Bros. As I pulled up behind the first car in the drive-thru, a long blonde-haired female employee who worked inside was outside of the building, leaned against the drive-thru window, talking to the person in the car ahead of me. I waited for a while, and she eventually went back inside. Shortly after, another employee came out to take my order using a tablet and mentioned that her card reader was down, so I would need to pay at the window instead.
However, the car in front of me never moved because the first employee had gone back to the window and continued her personal conversation with that same customer. The person in that vehicle never ordered anything they were simply sitting there talking with the employee. The employee who took my order had to come back outside again to collect my payment and then return inside to process it.
When she finally returned with my two drinks — iced Rebel Mistletoes I had already paid $18 and some change. The drinks did not even look like what was shown on the menu boards nor did they taste good seems littleto no flavors were added, and to make matters worse, I had to squeeze to the far right to drive around the car ahead of me because they were still talking to the employee who was hanging out of the drive-thru window.
This was very unprofessional behavior, and I would strongly recommend that management address this with their staff to ensure customers receive the level of service Dutch Bros. is known for.
PC
Patty Castro
Oct 31, 2025
1.0
I would suggest going to a different location. The service here sucks. They only do one line even though you got two lines and they let all the other cars in the first line go away before you even though you made your order before all the other cars just because you’re on the outside lane don’t mean you get to go . Their customer service sucks. They don’t know how to alternate back-and-forth from one line to the next so when you get up to the window, they don’t even know who’s got what I would suggest you go to a different location if you want Dutch Bros, very unprofessional for business.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What types of payment does Dutch Bros Coffee accept?
Dutch Bros Coffee accepts cash, major credit cards, gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check with the local shop for other payment options.
Does Dutch Bros Coffee offer delivery services?
Dutch Bros Coffee itself does not offer delivery, but third-party services may provide delivery options.
Can I customize my drink at Dutch Bros Coffee?
Yes, Dutch Bros broistas are happy to customize drinks according to your preferences.
What are the business hours at the Round Rock location?
The Round Rock Dutch Bros Coffee is open Monday to Thursday and Sunday from 5:00 AM to 10:00 PM, and Friday and Saturday from 5:00 AM to 11:00 PM.
Is there a drive-through available at this Dutch Bros Coffee?
Yes, this location features a drive-through service for your convenience.
What are some popular sugar-free flavors offered?
Sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, seasonal peppermint, coconut, raspberry, peach, and strawberry.
Does Dutch Bros Coffee provide any options for kids?
Yes, kids can enjoy Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies.
Are there nearby places where I can relax or get wellness services before or after visiting Dutch Bros Coffee?
Yes, you can visit nearby spots like Lexy's Massage or The Joint Chiropractic for massage therapy and wellness services.
What nearby dining options are available around Dutch Bros Coffee at 2630 South A.W. Grimes Blvd?
You can find several nearby dining options including KFC for fast food, Beluga Japanese Restaurant for sushi, Happy Dragon Chinese Bistro, Dickey's Barbecue Pit, and A&W Restaurant for American cuisine.
Are there options for fitness or recreational activities near Dutch Bros Coffee?
Yes, Orangetheory Fitness Round Rock offers gym and fitness classes nearby, and Tejas Golf - Driving Range is available for golf practice.