Chipotle Smyers is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported issues with food quality, including undercooked rice, burnt chicken, and missing ingredients.
Service Issues
Many reviews highlighted poor customer service, including rude staff interactions, incorrect orders, and long wait times.
Cleanliness
Numerous customers noted unsanitary conditions in the restaurant, including dirty tables and food prep areas.
Portion Sizes
Several customers expressed dissatisfaction with small portion sizes and inconsistent serving practices.
Management Concerns
Feedback indicated a lack of effective management, with reports of understaffing and poor communication regarding menu items.
SC
Sam C
Dec 31, 2025
1.0
Really? C'mon guys. This is sad and I know it's intentional. Do not order from this location online. The employees will sabotage your meal. Who knows what else they are doing with your food because they are angry that you were hungry.
RP
Raj Patel
Dec 7, 2025
5.0
Love going to this location. They are fast and no waiting. Chipotle is my lifeeeee.
VG
Vanessa Leon Galavis
Dec 4, 2025
1.0
This location is no good. They didn’t have lettuce and 80% of my carnitas was skin and scraps.
SA
stuart aceituno
Oct 31, 2025
4.0
They serve 10 grains of rice, other then is was great.
JM
Jay M
Oct 8, 2025
1.0
Extra chicken you get only half a scoop and the chicken has all soft bone not removed . Whatever the new Red chimichurri is just oil. They need to put this picture on the menu so people won’t waste their $.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill serve?
Chipotle Mexican Grill serves customizable Mexican fast-casual food, including burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced and wholesome ingredients.
What are the opening hours of Chipotle Mexican Grill at Smyers in Round Rock, TX?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Does Chipotle offer online ordering, and how can I place an order?
Yes, you can order online through Chipotle's website at https://order.chipotle.com/ or via the Chipotle app available in the Apple App Store.
Where is Chipotle Mexican Grill located in Round Rock?
Chipotle Mexican Grill is located at 17100 N Rm 620 Rd, Williamson, Round Rock, TX 78681, USA.
How does Chipotle ensure the quality and sourcing of its ingredients?
Chipotle follows 'Food with Integrity' principles by sourcing ingredients from farms that use humane and sustainable practices and uses only 53 real ingredients without artificial colors, flavors, or preservatives.
Is Chipotle Mexican Grill inclusive and welcoming to the LGBTQ community?
Yes, Chipotle Mexican Grill in Smyers welcomes the LGBTQ community.
Which nearby grocery options can I visit before or after dining at Chipotle?
Near Chipotle, you can visit H-E-B, a supermarket and pharmacy, or HEB Round Rock 2 Cheese Shop & Deli for your grocery and specialty food needs.
What other fast food restaurants are close to Chipotle at Smyers?
Nearby fast food options include Whataburger, Domino's Pizza, and Jersey Mike's Subs, which you might consider if you want variety besides Chipotle.
Are there any coffee or snack spots near Chipotle?
Yes, Black Rock Coffee Bar is nearby, offering coffee and smoothies, which could be a good spot for a coffee break before or after your meal at Chipotle.
Can you recommend nearby services or amenities close to Chipotle?
Nearby services include Aspire Vision Care for optometry needs, Goodwill Central Texas Robinson Ranch Store for thrift shopping, and Chase Bank for financial services.