Chipotle Smyers is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported issues with food quality, including undercooked rice, burnt chicken, and missing ingredients.
Service Issues
Many reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.
Cleanliness
Numerous customers expressed concerns about the cleanliness of the restaurant, citing dirty tables and unsanitary food prep areas.
Portion Sizes
Several customers noted that portion sizes were smaller than expected, leading to dissatisfaction with value for money.
Inconsistent Experience
While some customers praised the food and service, many others reported negative experiences, indicating a lack of consistency at this location.
SA
stuart aceituno
Oct 31, 2025
4.0
They serve 10 grains of rice, other then is was great.
JM
Jay M
Oct 8, 2025
1.0
Extra chicken you get only half a scoop and the chicken has all soft bone not removed . Whatever the new Red chimichurri is just oil. They need to put this picture on the menu so people won’t waste their $.
SL
Scoggins Realty, LLC
Sep 29, 2025
5.0
Yesterday was my first time trying Chipotle. The service and food were great. Five stars all the way.
KL
Kristof Litavecz
Sep 27, 2025
5.0
Our kids love it. This is the place they want to go to each Friday for a quesadilla and some tacos
JL
Jackson Lane
Sep 22, 2025
1.0
Decent quality food, service & atmosphere but leaving poor review as website hours have been incorrect for almost a YEAR now fyi. Would think management would have the care to update the website hours on Google after so long so to not mislead customers hungry at night before making a drive. Will update review once hours on establishment’s Google page are corrected.
Went after 10pm but closes at 10PM not 11PM like website says on weeknights, ocassionally staff may shut / lock doors early before 10PM and may not serve customers near closing (10 or so minutes before).
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill serve?
Chipotle Mexican Grill serves customizable Mexican fast-casual food, including burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced and wholesome ingredients.
What are the opening hours of Chipotle Mexican Grill at Smyers in Round Rock, TX?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Does Chipotle offer online ordering, and how can I place an order?
Yes, you can order online through Chipotle's website at https://order.chipotle.com/ or via the Chipotle app available in the Apple App Store.
Where is Chipotle Mexican Grill located in Round Rock?
Chipotle Mexican Grill is located at 17100 N Rm 620 Rd, Williamson, Round Rock, TX 78681, USA.
How does Chipotle ensure the quality and sourcing of its ingredients?
Chipotle follows 'Food with Integrity' principles by sourcing ingredients from farms that use humane and sustainable practices and uses only 53 real ingredients without artificial colors, flavors, or preservatives.
Is Chipotle Mexican Grill inclusive and welcoming to the LGBTQ community?
Yes, Chipotle Mexican Grill in Smyers welcomes the LGBTQ community.
Which nearby grocery options can I visit before or after dining at Chipotle?
Near Chipotle, you can visit H-E-B, a supermarket and pharmacy, or HEB Round Rock 2 Cheese Shop & Deli for your grocery and specialty food needs.
What other fast food restaurants are close to Chipotle at Smyers?
Nearby fast food options include Whataburger, Domino's Pizza, and Jersey Mike's Subs, which you might consider if you want variety besides Chipotle.
Are there any coffee or snack spots near Chipotle?
Yes, Black Rock Coffee Bar is nearby, offering coffee and smoothies, which could be a good spot for a coffee break before or after your meal at Chipotle.
Can you recommend nearby services or amenities close to Chipotle?
Nearby services include Aspire Vision Care for optometry needs, Goodwill Central Texas Robinson Ranch Store for thrift shopping, and Chase Bank for financial services.