Chipotle Mexican Grill

3.5
357 reviews

About

Mexican Restaurant
Chipotle Smyers is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
17100 N Rm 620 Rd, Round Rock, TX
78681, United States

Hours

Reviews

3.5
357 reviews
5 stars
167
4 stars
48
3 stars
31
2 stars
18
1 star
93

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including undercooked rice, burnt chicken, and missing ingredients.

Service Issues

Many reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.

Cleanliness

Numerous customers expressed concerns about the cleanliness of the restaurant, citing dirty tables and unsanitary food prep areas.

Portion Sizes

Several customers noted that portion sizes were smaller than expected, leading to dissatisfaction with value for money.

Inconsistent Experience

While some customers praised the food and service, many others reported negative experiences, indicating a lack of consistency at this location.
  • SA
    stuart aceituno
    Oct 31, 2025
    4.0
    They serve 10 grains of rice, other then is was great.
  • JM
    Jay M
    Oct 8, 2025
    1.0
    Extra chicken you get only half a scoop and the chicken has all soft bone not removed . Whatever the new Red chimichurri is just oil. They need to put this picture on the menu so people won’t waste their $.
  • SL
    Scoggins Realty, LLC
    Sep 29, 2025
    5.0
    Yesterday was my first time trying Chipotle. The service and food were great. Five stars all the way.
  • KL
    Kristof Litavecz
    Sep 27, 2025
    5.0
    Our kids love it. This is the place they want to go to each Friday for a quesadilla and some tacos
  • JL
    Jackson Lane
    Sep 22, 2025
    1.0
    Decent quality food, service & atmosphere but leaving poor review as website hours have been incorrect for almost a YEAR now fyi. Would think management would have the care to update the website hours on Google after so long so to not mislead customers hungry at night before making a drive. Will update review once hours on establishment’s Google page are corrected. Went after 10pm but closes at 10PM not 11PM like website says on weeknights, ocassionally staff may shut / lock doors early before 10PM and may not serve customers near closing (10 or so minutes before).

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill serve?

Chipotle Mexican Grill serves customizable Mexican fast-casual food, including burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced and wholesome ingredients.

What are the opening hours of Chipotle Mexican Grill at Smyers in Round Rock, TX?

Chipotle is open every day from 10:45 AM to 11:00 PM.