Chipotle Mexican Grill

3.7
612 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Fast Food RestaurantMexican Restaurant
Chipotle University Oaks is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
201 University Oaks Blvd, Round Rock, TX
78665, United States

Hours

Reviews

3.7
612 reviews
5 stars
280
4 stars
130
3 stars
40
2 stars
42
1 star
120

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers reported that portion sizes were consistently smaller than expected, leading to dissatisfaction.

Food Quality

Numerous reviews highlighted issues with food quality, including stale ingredients, undercooked rice, and poorly prepared items.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and lack of professionalism.

Cleanliness

Several customers noted that the restaurant was often dirty, with unclean tables and trash issues.

Inconsistent Experience

Overall, the location has been described as hit or miss, with some visits being satisfactory while others were disappointing.
  • JH
    John Hurt
    Jan 5, 2026
    1.0
    Worst Chipotle ever. Don’t order double chick. Instead of two scoops you get 1 1/2 and they return some of the 1/2 scoop. I pointed it out and paid for another side so I could get what I ordered. Time to eat elsewhere. Getting tired of over or under seasoned meat. Uncooked rice. They just suck here and I’ve learned my lesson. Lame
  • JL
    Jenny Lora
    Jan 1, 2026
    1.0
    Very dirty, I can imagine the kitchen , tables not clean. We had to clean them ourselves.
  • GM
    George Mendoza
    Dec 25, 2025
    1.0
    Purchased burrito with double meat. Spent $17. Burrito was smaller than a dollar bill.
  • SC
    solomon cisneros
    Dec 22, 2025
    2.0
    Everything is usually great, except the chips. I went 3 times in a row and they were stale everytime lol. I'm wondering if the chips are prepped early in the morning, or if bags from the previous days are used which I suspect is the case and the paper bags just don't do a good job of keeping them fresh. I realized this after I bought some that were decently good, but left leftovers rolled up in a bag overnight and they were stale.
  • CM
    christopher Myers
    Dec 22, 2025
    5.0
    delicious as always.

Frequently Asked Questions About Chipotle Mexican Grill

What are the opening hours for Chipotle Mexican Grill at University Oaks in Round Rock, TX?

Chipotle Mexican Grill at University Oaks is open daily from 10:45 AM to 11:00 PM.

Does this Chipotle location offer pickup and delivery services?

Yes, this location offers both in-store pickup and delivery services.