Chipotle University Oaks is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported consistently small portion sizes, especially when ordering online, leading to dissatisfaction.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rude behavior and poor management.
Food Quality
Food quality was frequently criticized, with reports of stale ingredients, overcooked meat, and unsanitary conditions.
Cleanliness
The restaurant was often described as dirty, with unclean tables and trash issues noted by multiple customers.
Online Ordering Issues
Customers faced problems with online orders, including missing items and long wait times for pickups.
PE
Patrice Evans
6 days ago
1.0
Negative 5 stars
I understand fast food but I don’t understand inedible mess from a chain that has had more than enough time to have it together. The disgusting pile of trash that you claimed to be tacos is ridiculous. To receive inedible food and find out when your home because it was a to go order is sad and ridiculous. I will not be back and I’m so annoyed that I wouldn’t be annoyed if you shut down - ugghhh
Get it together chipotle, visit chic fila or something and learn how to properly serve food.
SC
Sam C
Oct 24, 2025
1.0
Are y'all serious? How do you forget to put the meat in the food?
Edit: Look at the other reviews for this location, folks. There are clearly disgruntled people working here who will try to ruin the dinner you paid for because they're upset you ordered online. Not cool.
MS
Michael Scher
Oct 22, 2025
4.0
Pretty straight forward. This location consistently has good service. I feel good that it's fresh, minimally processed food. I get the bowl with a meat, white rice, black beans, fajita veggies, corn, pico, sour cream, & cheese; no lettuce. It's reliable.
MB
miqbad70 Baidy
Oct 19, 2025
4.0
It make made me throw up
CM
Carol Medford
Oct 10, 2025
5.0
Very good service. Welcoming attitude on the part of the servers. Food is well prepared. Good quality. Clean.
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours for Chipotle Mexican Grill at University Oaks in Round Rock, TX?
Chipotle Mexican Grill at University Oaks is open daily from 10:45 AM to 11:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, this location offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill University Oaks located?
It is located at 201 University Oaks Blvd, 1350 & 1360, in the REI shopping center across from IKEA, Round Rock, TX 78665.
How can I place an online order for Chipotle at University Oaks?
You can order online by visiting https://order.chipotle.com/ or through the Chipotle app available on the App Store.
What kind of food does Chipotle Mexican Grill University Oaks serve?
They serve customizable Mexican-inspired fast-casual food such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Does this Chipotle location accept credit cards and offer catering services?
Yes, this location accepts credit cards and offers catering services among other options like gift cards and online ordering.
Which beauty salons are located near Chipotle Mexican Grill at University Oaks?
Nearby beauty salons include Hair Junction Salon, Nelly Be Fading, Flirt Lashes USA, Hair By Deveina, Alla Bella Salon, DeLa Salon, and JT's Grooming.
Are there other dining options near Chipotle at University Oaks?
Yes, nearby dining options include Which Wich? Superior Sandwiches, Clean Eatz - Round Rock, Ike's Love & Sandwiches, Mighty Fine burger restaurant, Poke House Round Rock, Razzoo's Cajun Cafe, Papa John's Pizza, and Creamistry ice cream shop.
What are some nearby shops and service providers around Chipotle University Oaks?
Nearby shops and services include REI for outdoor gear, Mega Furniture, Coin Cloud Bitcoin ATM, PetSmart, Sally Beauty, Karavel Shoes Active retail store, Five Below discount store, GNC Live Well supplements, Round Rock Plumbing, and Locksmith Round Rock.
How might customers visiting nearby IKEA find Chipotle Mexican Grill at University Oaks?
Customers across from IKEA can find Chipotle in the REI shopping center between Mighty Fine and Which Wich? sandwich shop, at 201 University Oaks Blvd.