Chipotle Mexican Grill

3.7
605 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Fast Food RestaurantMexican Restaurant
Chipotle University Oaks is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
201 University Oaks Blvd, Round Rock, TX
78665, United States

Hours

Reviews

3.7
605 reviews
5 stars
278
4 stars
130
3 stars
40
2 stars
41
1 star
116

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers reported consistently small portion sizes, especially when ordering online, leading to dissatisfaction.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rude behavior and poor management.

Food Quality

Food quality was frequently criticized, with reports of stale ingredients, overcooked meat, and unsanitary conditions.

Cleanliness

The restaurant was often described as dirty, with unclean tables and trash issues noted by multiple customers.

Online Ordering Issues

Customers faced problems with online orders, including missing items and long wait times for pickups.
  • PE
    Patrice Evans
    6 days ago
    1.0
    Negative 5 stars I understand fast food but I don’t understand inedible mess from a chain that has had more than enough time to have it together. The disgusting pile of trash that you claimed to be tacos is ridiculous. To receive inedible food and find out when your home because it was a to go order is sad and ridiculous. I will not be back and I’m so annoyed that I wouldn’t be annoyed if you shut down - ugghhh Get it together chipotle, visit chic fila or something and learn how to properly serve food.
  • SC
    Sam C
    Oct 24, 2025
    1.0
    Are y'all serious? How do you forget to put the meat in the food? Edit: Look at the other reviews for this location, folks. There are clearly disgruntled people working here who will try to ruin the dinner you paid for because they're upset you ordered online. Not cool.
  • MS
    Michael Scher
    Oct 22, 2025
    4.0
    Pretty straight forward. This location consistently has good service. I feel good that it's fresh, minimally processed food. I get the bowl with a meat, white rice, black beans, fajita veggies, corn, pico, sour cream, & cheese; no lettuce. It's reliable.
  • MB
    miqbad70 Baidy
    Oct 19, 2025
    4.0
    It make made me throw up
  • CM
    Carol Medford
    Oct 10, 2025
    5.0
    Very good service. Welcoming attitude on the part of the servers. Food is well prepared. Good quality. Clean.

Frequently Asked Questions About Chipotle Mexican Grill

What are the opening hours for Chipotle Mexican Grill at University Oaks in Round Rock, TX?

Chipotle Mexican Grill at University Oaks is open daily from 10:45 AM to 11:00 PM.

Does this Chipotle location offer pickup and delivery services?

Yes, this location offers both in-store pickup and delivery services.