Chipotle University Oaks is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported that portion sizes were consistently smaller than expected, leading to dissatisfaction.
Food Quality
Numerous reviews highlighted issues with food quality, including stale ingredients, undercooked rice, and poorly prepared items.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and lack of professionalism.
Cleanliness
Several customers noted that the restaurant was often dirty, with unclean tables and trash issues.
Inconsistent Experience
Overall, the location has been described as hit or miss, with some visits being satisfactory while others were disappointing.
JH
John Hurt
Jan 5, 2026
1.0
Worst Chipotle ever. Don’t order double chick. Instead of two scoops you get 1 1/2 and they return some of the 1/2 scoop. I pointed it out and paid for another side so I could get what I ordered. Time to eat elsewhere. Getting tired of over or under seasoned meat. Uncooked rice. They just suck here and I’ve learned my lesson. Lame
JL
Jenny Lora
Jan 1, 2026
1.0
Very dirty, I can imagine the kitchen , tables not clean. We had to clean them ourselves.
GM
George Mendoza
Dec 25, 2025
1.0
Purchased burrito with double meat. Spent $17. Burrito was smaller than a dollar bill.
SC
solomon cisneros
Dec 22, 2025
2.0
Everything is usually great, except the chips. I went 3 times in a row and they were stale everytime lol. I'm wondering if the chips are prepped early in the morning, or if bags from the previous days are used which I suspect is the case and the paper bags just don't do a good job of keeping them fresh. I realized this after I bought some that were decently good, but left leftovers rolled up in a bag overnight and they were stale.
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours for Chipotle Mexican Grill at University Oaks in Round Rock, TX?
Chipotle Mexican Grill at University Oaks is open daily from 10:45 AM to 11:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, this location offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill University Oaks located?
It is located at 201 University Oaks Blvd, 1350 & 1360, in the REI shopping center across from IKEA, Round Rock, TX 78665.
How can I place an online order for Chipotle at University Oaks?
You can order online by visiting https://order.chipotle.com/ or through the Chipotle app available on the App Store.
What kind of food does Chipotle Mexican Grill University Oaks serve?
They serve customizable Mexican-inspired fast-casual food such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Does this Chipotle location accept credit cards and offer catering services?
Yes, this location accepts credit cards and offers catering services among other options like gift cards and online ordering.
Which beauty salons are located near Chipotle Mexican Grill at University Oaks?
Nearby beauty salons include Hair Junction Salon, Nelly Be Fading, Flirt Lashes USA, Hair By Deveina, Alla Bella Salon, DeLa Salon, and JT's Grooming.
Are there other dining options near Chipotle at University Oaks?
Yes, nearby dining options include Which Wich? Superior Sandwiches, Clean Eatz - Round Rock, Ike's Love & Sandwiches, Mighty Fine burger restaurant, Poke House Round Rock, Razzoo's Cajun Cafe, Papa John's Pizza, and Creamistry ice cream shop.
What are some nearby shops and service providers around Chipotle University Oaks?
Nearby shops and services include REI for outdoor gear, Mega Furniture, Coin Cloud Bitcoin ATM, PetSmart, Sally Beauty, Karavel Shoes Active retail store, Five Below discount store, GNC Live Well supplements, Round Rock Plumbing, and Locksmith Round Rock.
How might customers visiting nearby IKEA find Chipotle Mexican Grill at University Oaks?
Customers across from IKEA can find Chipotle in the REI shopping center between Mighty Fine and Which Wich? sandwich shop, at 201 University Oaks Blvd.