Chipotle Round Rock is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple customers reported unsanitary conditions, including dirty tables and floors, and a messy prep area.
Staffing Issues
Many reviews highlighted understaffing, leading to long wait times and poor service.
Food Availability
Customers frequently noted that the restaurant was out of key ingredients, such as rice, proteins, and other essentials.
Portion Sizes
Several reviews mentioned inconsistent and small portion sizes, with some customers feeling shortchanged.
Customer Service
Feedback indicated a lack of friendly service, with some staff appearing frustrated or inattentive.
MM
Michael
5 days ago
1.0
Restarted POS during a rush when it was working just fine. No one was able to pay for their food. Waited for no reason and had to leave
LL
LG
Nov 15, 2025
2.0
The girl was very rushy with my bowel what else, what else. The chips they gave me were very stale. Who wants to spend 20 something dollars for a bowel and not made good or right. These workers need to know how they would want there food themselves no one likes stale chips. Please dnt serve stale chips to your customers.
CZ
Carlos Zamarripa
Nov 13, 2025
1.0
Management should be embarassed poor girl alone at register and food line while other employees filled up ice machines or swept floor. Caused the biggest line and took 30 min to order. SCHEDULE BETTER
YY
Yaya
Nov 8, 2025
1.0
Girl in the front with glasses was rude as hell. Saw her give a door dasher in front of me attitude. Told him “stop” when he was trying to pay and then just threw his burrito in the bag and gave it to him. Door dashers weren’t even acknowledged by her. Someone from the back kitchen brought food to us( pickup order). Horrible. Felt ignored while waiting for my food.
AP
Ashutosh Palikhel
Oct 18, 2025
1.0
I recently visited this Chipotle location and was shocked at how dirty and unkempt it looked. The prep area was messy, with food scattered around and the counter looking grimy. The sneeze guard and metal surfaces were smudged and sticky, making the whole setup feel unhygienic.
The staff member preparing food didn’t seem to notice or care about the overall cleanliness. It was honestly hard to enjoy the meal knowing how poorly maintained the area was.
Chipotle usually has much better standards, but this location seriously needs attention from management. Cleanliness and food safety should never be compromised.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Round Rock offer?
Chipotle offers customizable Mexican-inspired dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Where is the Chipotle Mexican Grill located in Round Rock?
It is located at 150 Sundance Pkwy, Williamson, Round Rock, TX 78681, across from Kohl's.
What are the operating hours for Chipotle Mexican Grill in Round Rock?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Can I order online or get delivery from Chipotle Mexican Grill in Round Rock?
Yes, Chipotle offers online ordering with in-store pickup and delivery options.
Does Chipotle Mexican Grill accept credit cards and offer gift cards?
Yes, they accept credit cards and offer gift cards for purchase.
How can I contact Chipotle Mexican Grill in Round Rock for inquiries?
You can call them at +1 512-828-0788 or email at tx.0117.roundrock@chipotle.com.
What is Chipotle's commitment to food quality at their Round Rock location?
Chipotle follows 'Food with Integrity' principles using only 53 real ingredients and sourcing from farms that practice humane and sustainable farming.
Which nearby places can I visit after dining at Chipotle Mexican Grill in Round Rock?
You can try Sweet treats at Maggie Moo's or Marble Slab Creamery, enjoy smoothies at Smoothie King, or grab wings at Wingstop nearby.
Are there other dining options close to Chipotle Mexican Grill in Round Rock?
Yes, nearby dining includes Logan's Roadhouse for steaks, Applebee's Grill + Bar for casual dining, and Fire Bowl Cafe for Asian cuisine.
Can I combine a visit to Chipotle with shopping or services nearby?
Definitely, nearby locations such as Hobby Lobby, SKECHERS Warehouse Outlet, and CPR Cell Phone Repair offer shopping and services close to Chipotle's location.