Chipotle Round Rock is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported receiving small portions, often feeling shortchanged compared to other locations.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty dining areas and unsanitary food preparation conditions.
Service Quality
Service was inconsistent, with some customers praising friendly staff while others reported rude behavior and poor customer service.
Ingredient Availability
Many customers expressed frustration over the restaurant frequently running out of key ingredients, impacting their orders.
Overall Experience
The overall experience varied widely, with some customers enjoying their meals while others reported significant dissatisfaction.
AP
Amerie P
Jan 3, 2026
5.0
I just had a quesadilla here and it was absolutely amazing. 9/10 only reason it wasn’t is because it’s a chain but whoever made that for me thank you!!!
AE
Abby Eschler
Dec 23, 2025
5.0
To the employees working the line on Tuesday 12/23 around 6pm: pat yourselves on the BACK, team. I have never had such PERFECT proportions in my bowl.
I ordered on the app, so I was able to customize if I wanted “light” or “extra” on some ingredients. Most of the time small details like that are ignored. I get it - things get busy in the store and it’s just another online order to fill. But this time, you guys totally nailed it.
I was so impressed to the point of coming in here and writing a review! I’ve never had a bad experience at this specific Chipotle, but I’ve also never had a positive experience that was worth noting, let alone one that warranted a review.
I really hope management sees this and takes a page out the Tues 12/23 6pm team’s book. It’s such a small detail, I know, but things like that make all the difference to repeat, local customers.
Nice work, team!!! I appreciate it!!!!
GG
Grapes
Dec 20, 2025
1.0
This is the quesadilla they gave me… they prioritize rushing the line and doing a bad job and end up serving inedible food. The next person was with me too, so there was no reason to rush! Also super stingy with rice, I had to ask 3 times in a row for them to fill it up as a side. If I wanted to cook a meal at home for my kid I would’ve not bothered going out at all.
JJ
J J
Dec 7, 2025
1.0
I got THEE smallest burrito at this location and was charged like 9 or 10 bucks for it. I've never been back, I honestly should have walked back in there and just asked for a refund and went somewhere else cause it was so egregious. Fit in the palm of my hand, wish I could find the photo
QS
Qualen Scott
Nov 26, 2025
1.0
Today was BOGO but they charged me for both items and the customer service was very rude everyone except the old lady who was really sweet. The others were complaining about how busy it was and had zero costumer service skills
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Round Rock offer?
Chipotle offers customizable Mexican-inspired dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Where is the Chipotle Mexican Grill located in Round Rock?
It is located at 150 Sundance Pkwy, Williamson, Round Rock, TX 78681, across from Kohl's.
What are the operating hours for Chipotle Mexican Grill in Round Rock?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Can I order online or get delivery from Chipotle Mexican Grill in Round Rock?
Yes, Chipotle offers online ordering with in-store pickup and delivery options.
Does Chipotle Mexican Grill accept credit cards and offer gift cards?
Yes, they accept credit cards and offer gift cards for purchase.
How can I contact Chipotle Mexican Grill in Round Rock for inquiries?
You can call them at +1 512-828-0788 or email at tx.0117.roundrock@chipotle.com.
What is Chipotle's commitment to food quality at their Round Rock location?
Chipotle follows 'Food with Integrity' principles using only 53 real ingredients and sourcing from farms that practice humane and sustainable farming.
Which nearby places can I visit after dining at Chipotle Mexican Grill in Round Rock?
You can try Sweet treats at Maggie Moo's or Marble Slab Creamery, enjoy smoothies at Smoothie King, or grab wings at Wingstop nearby.
Are there other dining options close to Chipotle Mexican Grill in Round Rock?
Yes, nearby dining includes Logan's Roadhouse for steaks, Applebee's Grill + Bar for casual dining, and Fire Bowl Cafe for Asian cuisine.
Can I combine a visit to Chipotle with shopping or services nearby?
Definitely, nearby locations such as Hobby Lobby, SKECHERS Warehouse Outlet, and CPR Cell Phone Repair offer shopping and services close to Chipotle's location.