Named for a larger cut of meat, Double Cut is a contemporary steakhouse. The menu departs from a classic steakhouse without chasing away traditionalists. Menu items range from classic steaks and seafood to more exploratory seasonal menu items. One quality many menu items share is the distinctive flavor imparted by Double Cut's charcoal grill. Double Cut Charcoal Grill and Liquor Bar is a signature dining experience where every detail is considered to transform you from the stresses of business and life. The décor is modern, but not pretentious. The ambiance is sophisticated yet comfortable. The staff is educated, but not showy.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.