McDonald's

3.6
1552 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3627 Ave H, Rosenberg, TX
77471, United States

Hours

Reviews

3.6
1,552 reviews
5 stars
641
4 stars
320
3 stars
239
2 stars
107
1 star
245

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff and management, leading to a negative dining experience.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty restrooms and unclean dining areas.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold or improperly prepared food.

Management Issues

Repeated complaints about management's lack of accountability and poor customer service were evident, suggesting a need for better training and oversight.
  • AI
    Abubakar Iqbal
    3 days ago
    1.0
    they closed before 12 even if they say 2 online
  • BK
    Bob Kirk
    Dec 25, 2025
    1.0
    The mobile ordering system wasn't turned off on Christmas day! Wasted gas and tied up my money until they put it back in my account. I feel sorry for anyone else who tried to order. Serious lack of communication!
  • IR
    Ingris Reyes
    Dec 19, 2025
    1.0
    On December 19, 2025, I went to eat with my children. When I ordered, I said I wanted some extra sauces because I know the manager only gives you two sauces with any order of McNuggets, and if you want more, he charges you for each one. The young man who took my order was very friendly, but he didn't give me my extra sauces. I didn't have a problem with that, but the manager is rude and ill-mannered. He treated me as if I couldn't pay for the sauces, and I was asking for more because I could pay; it was an order of more than $50. I placed another order, but I did it online to avoid arguing with him. He opened my order to see that I had ordered three sauces and told me that they had to charge me for the sauces and that next time he would charge me for them. He also said that if something is missing from your order, which is their mistake, they get angry and treat you like you're stealing. I was missing an order of fries and they wouldn't give it to me until they came to my table to check my entire order and make sure I wasn't stealing anything. I find him rude, and it's not the first time I've seen the manager treat people badly. I also work doing DoorDash deliveries and I've seen how he humiliates people.
  • VV
    Vanessa
    Dec 3, 2025
    1.0
    The absolute WORST SERVICE EVER THEY IGNORED AND DIDN'T HELP SOLVE MY ISSUE they need to learn how to treat people the manager is a joke as well
  • TN
    Tiff Nate
    Nov 30, 2025
    1.0
    Though it’s frustrating, I did get to get a laugh. I’m sitting in curbside mind you I ordered my drink my coffee at 725 finally at 8 PM I go inside to see what is going on and the lady says we’ve been screaming your name for like 20 minutes well, it’s a little hard to hear you scream my name in the restaurant when even the drink has that sticker that says I’m in curbside. I cannot hear when I am in my car, parked in a curbside parking spot LMAO but the attitude is what did it for me instead of taking accountability and realizing oh crap you’re right I didn’t pay attention to the sticker instead of doing that rolling your eyes

Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's at 3627 Ave H, Rosenberg, TX?

McDonald's is open from 5:00 AM to midnight Monday through Wednesday and Sunday, and from 5:00 AM to 2:00 AM Thursday through Saturday.

When is the drive-through service available at this McDonald's location?

The drive-through is open from 5:00 AM to midnight Monday through Wednesday and Sunday, and extended until 2:00 AM Thursday through Saturday.