McDonald's

3.7
1546 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3627 Ave H, Rosenberg, TX
77471, United States

Hours

Reviews

3.7
1,546 reviews
5 stars
637
4 stars
321
3 stars
239
2 stars
108
1 star
241

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported issues with food quality, including cold items, incorrect orders, and food safety concerns.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unprofessional behavior from management.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, particularly in the play area and restrooms.

Order Accuracy

Many customers experienced problems with order accuracy, including missing items and incorrect modifications.

Management Issues

Frequent complaints about management's attitude and handling of customer concerns, indicating a need for better training and oversight.
  • AO
    Arianna Olivares
    1 day ago
    1.0
    the window people here are so RUDE.
  • SS
    splashlavaops
    Nov 9, 2025
    1.0
    I found a hair in my food halfway through eating it I wonder if you bring your coffee
  • KF
    Kellie Fisher
    Nov 1, 2025
    2.0
    We stopped here after taking the kids trick or treating around 9:30 pm lastnight. While waiting on our food a lady who works there came up and told us that they close at 10 so we needed to leave at 10. We grabbed our food and quickly sat back down to try and hurry and eat. In the mean time, a man (who was obviously the manager) walked up to the lady who was telling everyone to leave and stayed yelling at her. He was in her face, shoulders touching and speaking to her like a child. He was telling her to stop telling people they have to leave but he was very ugly to her. There is a way to handle your employees and this was not it. She looked so embarrassed and I felt sorry for her. We tried to quickly wrap up our dinner and leave. As we were getting up a cockroach ran up the wall next to us and came onto the table. It was disgusting. The roach and the manager were both disgusting.
  • CT
    cybil taylor
    Oct 21, 2025
    1.0
    Ordered a fish filet meal. I will never eat McDonald's again. Food had paper and something else in it and raw in middle of the fish filet. I throw food away. Shame on you McDonald's.
  • JH
    Juanita Hernandez
    Oct 12, 2025
    1.0
    The manager doesn’t let customers eat in lobby 20 minutes till closing. He is rude and unprofessional.

Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's at 3627 Ave H, Rosenberg, TX?

McDonald's is open from 5:00 AM to midnight Monday through Wednesday and Sunday, and from 5:00 AM to 2:00 AM Thursday through Saturday.

When is the drive-through service available at this McDonald's location?

The drive-through is open from 5:00 AM to midnight Monday through Wednesday and Sunday, and extended until 2:00 AM Thursday through Saturday.