Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Many customers reported issues with missing items and incorrect orders, leading to frustration and dissatisfaction.
Customer Service
There are numerous complaints about rude and unprofessional staff, particularly at the drive-thru, impacting the overall customer experience.
Speed of Service
Customers frequently experienced long wait times for their orders, both in the drive-thru and for in-store pickups.
Food Quality
While some customers praised the freshness of the food, others reported receiving cold or poorly prepared items.
Cleanliness
Feedback on cleanliness was mixed, with some noting clean facilities while others reported dirty bathrooms and dining areas.
MS
Maurice Sanders
Feb 22, 2026
1.0
I recently went to this location, I was told to pull up to the 3rd window for my order 4 cars pulled around me at this point I realized they weren't coming out so I went in, and even once I went in I never received a apology or anything, I was heated at this point so I just wanted my money back so I can leave.
KR
Keilani Rullan
Feb 16, 2026
1.0
I tried to give this location multiple chances because I’m local to the area, but this has become a repeated issue. There have been several occasions where items were missing from my order, meaning I paid for food I did not receive.
This has happened through drive-thru, in-store pickup, and even delivery orders placed through the app, so it’s clearly not a one-time mistake. I shouldn’t have to double-check every order or go to another location just to get what I paid for.
This ongoing lack of accuracy is frustrating and unacceptable. I’ve reported the issue, but until it’s addressed, I can’t recommend this location.
**Update: 2/23/26**
Although I placed my order through the McDonald’s app and DoorDash handled the delivery, the restaurant refused to take accountability for missing items. I was told to contact DoorDash instead, even though the food is packaged and sealed by the restaurant itself. If items are missing, that is a packaging issue, not a delivery issue. Being redirected without a resolution feels like passing responsibility rather than addressing the problem.
RW
Rurik Wilmot
Feb 15, 2026
2.0
Ordered my food online at 1149am. The app said it would be ready in 5 -7 min.....the food was ready, but the staff was very laxidasical about checking to see if the order was up (need better training). Several orders were placed after mine, and they received their orders and left the store. I didn't get my order until 12:06 p.m. I personally will no longer be a patron of this McDonald's.
HW
Helen Wortham
Feb 12, 2026
4.0
Fries we're warm kinda cold didn't taste right, I never had this problem here until last night around 11:15 pm. Don't know what was going on but they need to do better. If I wanted cold food I would have went to Burger King really 😔
MU
my user
Feb 2, 2026
5.0
I write this 5 star because My food and customer service was amazing! My food was brought to my table neatly and everything was correct. BUT⚠️⚠️ Simoniki “Monik” is the WORST RUDEST most disrespectful human ever!! Throughout the whole time of my Dine In, I could not eat in peace due to Monik the general manager screaming at the poor managers and employees swearing and cussing due to things not being how she wanted. She was constantly screaming at employees i felt horrible watching people get treated this way. This should be seriously looked upon I don’t believe she is worthy to have this position.
What are the regular operating hours of McDonald's in Rosenberg, TX?
McDonald's in Rosenberg, TX is open daily from 5:00 AM to 11:00 PM, except on Friday and Saturday when it closes at midnight.
When is the drive-through at McDonald's in Rosenberg, TX open?
The drive-through is open daily from 5:00 AM to 11:00 PM, except on Friday and Saturday when it stays open until midnight.
What are the delivery hours for McDonald's in Rosenberg, TX?
Delivery service is available every day from 6:00 AM to 10:00 PM.
What delivery and pickup services does McDonald's in Rosenberg, TX offer?
They offer curbside pickup, delivery, same day delivery, and no-contact delivery services.
How can I place an order from McDonald's in Rosenberg, TX online?
You can order online through McDonald's delivery website or use the McDonald's App available on the Apple App Store and Google Play Store.
What payment methods are accepted at McDonald's in Rosenberg, TX?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services are available at McDonald's in Rosenberg, TX?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi access.
Are there other fast food restaurants near McDonald's in Rosenberg, TX?
Yes, nearby fast food options include Jack in the Box, Taco Bell, and Subway, which provide alternative dining choices within close proximity.
What are some nearby non-food places of interest near McDonald's in Rosenberg, TX?
Nearby non-food places include Houston Federal Credit Union for banking, DNK Nails Spa for beauty services, and Rosenberg Urgent Care for medical needs.
How can nearby attractions like Super 8 hotel benefit visitors to McDonald's in Rosenberg, TX?
Visitors staying at nearby places like Super 8 can conveniently visit McDonald's for meals, making it easy to combine lodging with dining.
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