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McDonald's

3.7
(1879 reviews)

Business Details

3417 W 1st, Rosenberg, TX
77471, United States
(281) 239-5384
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3417 W 1st, Rosenberg, TX
77471, United States

Hours

Reviews

3.7
1,879 reviews
5 stars
835
4 stars
373
3 stars
275
2 stars
110
1 star
286

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with missing items and incorrect orders, leading to frustration and dissatisfaction.

Customer Service

There are numerous complaints about rude and unprofessional staff, particularly at the drive-thru, impacting the overall customer experience.

Speed of Service

Customers frequently experienced long wait times for their orders, both in the drive-thru and for in-store pickups.

Food Quality

While some customers praised the freshness of the food, others reported receiving cold or poorly prepared items.

Cleanliness

Feedback on cleanliness was mixed, with some noting clean facilities while others reported dirty bathrooms and dining areas.
  • MS
    Maurice Sanders
    Feb 22, 2026
    1.0
    I recently went to this location, I was told to pull up to the 3rd window for my order 4 cars pulled around me at this point I realized they weren't coming out so I went in, and even once I went in I never received a apology or anything, I was heated at this point so I just wanted my money back so I can leave.
  • KR
    Keilani Rullan
    Feb 16, 2026
    1.0
    I tried to give this location multiple chances because I’m local to the area, but this has become a repeated issue. There have been several occasions where items were missing from my order, meaning I paid for food I did not receive. This has happened through drive-thru, in-store pickup, and even delivery orders placed through the app, so it’s clearly not a one-time mistake. I shouldn’t have to double-check every order or go to another location just to get what I paid for. This ongoing lack of accuracy is frustrating and unacceptable. I’ve reported the issue, but until it’s addressed, I can’t recommend this location. **Update: 2/23/26** Although I placed my order through the McDonald’s app and DoorDash handled the delivery, the restaurant refused to take accountability for missing items. I was told to contact DoorDash instead, even though the food is packaged and sealed by the restaurant itself. If items are missing, that is a packaging issue, not a delivery issue. Being redirected without a resolution feels like passing responsibility rather than addressing the problem.
  • RW
    Rurik Wilmot
    Feb 15, 2026
    2.0
    Ordered my food online at 1149am. The app said it would be ready in 5 -7 min.....the food was ready, but the staff was very laxidasical about checking to see if the order was up (need better training). Several orders were placed after mine, and they received their orders and left the store. I didn't get my order until 12:06 p.m. I personally will no longer be a patron of this McDonald's.
  • HW
    Helen Wortham
    Feb 12, 2026
    4.0
    Fries we're warm kinda cold didn't taste right, I never had this problem here until last night around 11:15 pm. Don't know what was going on but they need to do better. If I wanted cold food I would have went to Burger King really 😔
  • MU
    my user
    Feb 2, 2026
    5.0
    I write this 5 star because My food and customer service was amazing! My food was brought to my table neatly and everything was correct. BUT⚠️⚠️ Simoniki “Monik” is the WORST RUDEST most disrespectful human ever!! Throughout the whole time of my Dine In, I could not eat in peace due to Monik the general manager screaming at the poor managers and employees swearing and cussing due to things not being how she wanted. She was constantly screaming at employees i felt horrible watching people get treated this way. This should be seriously looked upon I don’t believe she is worthy to have this position.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Rosenberg, TX?

McDonald's in Rosenberg, TX is open daily from 5:00 AM to 11:00 PM, except on Friday and Saturday when it closes at midnight.

When is the drive-through at McDonald's in Rosenberg, TX open?

The drive-through is open daily from 5:00 AM to 11:00 PM, except on Friday and Saturday when it stays open until midnight.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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