McDonald's

3.6
1396 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
24501 SW Freeway, Rosenberg, TX
77471, United States

Hours

Reviews

3.6
1,396 reviews
5 stars
578
4 stars
295
3 stars
208
2 stars
84
1 star
231

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff, leading to a negative perception of service quality.

Food Quality

Many reviews mentioned cold or poorly prepared food, with specific complaints about items being missing or not meeting expectations.

Cleanliness and Atmosphere

While some customers noted cleanliness and a pleasant atmosphere, others reported dirty tables and a lack of attention to the dining area.

Staff Performance

There were mixed reviews about staff friendliness, with some praising individual employees for their service while others criticized the overall attitude of the team.
  • MM
    Ms. Morton
    3 days ago
    3.0
    I went to this location on 1/5/2026 and 1/9/2026 and on both occasions they did not give the large fries that were ordered in the combos (they gave medium fries instead) and on both occasions spicy buffalo sauce was requested for the nuggets and was not received in the drive thru. On the second occasion I went in the location to get the sauce I had requested, which was noted as buffalo on the receipt, yet skipped over. I should've checked the fries sizes but didn't or I would've taken those in with me to get the size I paid for. With this happening twice in one week, I'll be checking out another location that will get my order correct for a while.
  • GL
    glen laz
    Jan 3, 2026
    1.0
    Bunch of children with no customer service skills or training work in this location. I come here for convenience, and every time service is bad. The latest is the last draw. Went to the counter for a drink refill, 3 employees walked by without acknowledging if I needed help. Had to call out someone for help. I will drive an extra 10mins to Crab River location next time just so I don’t have have to deal with these employees.
  • MR
    Moses Robinson
    Dec 29, 2025
    2.0
    They need to hire people who can understand and speak English to take orders because the ones they have doing it do not, and can't stand having to repeat myself over and over again at the drive-thru. They need to speed up concerning giving customers their order. I ordered online via mobile app, and then I still had to wait nearly 20 minutes at the last window at the drive-thru in order to receive my order.
  • AA
    Ayotunde Ademola
    Dec 28, 2025
    1.0
    If you are going to the location, think twice. Their milkshake/ice cream is never working, their food taste noticeably worse than normal, and they mess up order and are very unprofessional!
  • BK
    Breanna Keelan
    Dec 21, 2025
    5.0
    I simply got a McFrappe and Smoothie, but the customer service was the best I have ever gotten at a McDonalds. Nicole at the pay window was extremely patient and kind with me as I dug through my stuff. And Antonella was funny and gave me the smile that showed she cared. Great experience!

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 24501 SW Freeway, Rosenberg, TX?

McDonald's is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Friday, Saturday, and Sunday.

When is the drive-through at this McDonald's open?

The drive-through is open every day from 5:00 AM until midnight, except on Friday, Saturday, and Sunday when it stays open until 1:00 AM.