Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, incorrect orders, and rude staff, leading to a negative perception of service quality.
Food Quality
Many reviews mentioned cold or poorly prepared food, with specific complaints about items being missing or not meeting expectations.
Cleanliness and Atmosphere
While some customers noted cleanliness and a pleasant atmosphere, others reported dirty tables and a lack of attention to the dining area.
Staff Performance
There were mixed reviews about staff friendliness, with some praising individual employees for their service while others criticized the overall attitude of the team.
MM
Ms. Morton
3 days ago
3.0
I went to this location on 1/5/2026 and 1/9/2026 and on both occasions they did not give the large fries that were ordered in the combos (they gave medium fries instead) and on both occasions spicy buffalo sauce was requested for the nuggets and was not received in the drive thru. On the second occasion I went in the location to get the sauce I had requested, which was noted as buffalo on the receipt, yet skipped over. I should've checked the fries sizes but didn't or I would've taken those in with me to get the size I paid for. With this happening twice in one week, I'll be checking out another location that will get my order correct for a while.
GL
glen laz
Jan 3, 2026
1.0
Bunch of children with no customer service skills or training work in this location. I come here for convenience, and every time service is bad. The latest is the last draw. Went to the counter for a drink refill, 3 employees walked by without acknowledging if I needed help. Had to call out someone for help. I will drive an extra 10mins to Crab River location next time just so I don’t have have to deal with these employees.
MR
Moses Robinson
Dec 29, 2025
2.0
They need to hire people who can understand and speak English to take orders because the ones they have doing it do not, and can't stand having to repeat myself over and over again at the drive-thru. They need to speed up concerning giving customers their order. I ordered online via mobile app, and then I still had to wait nearly 20 minutes at the last window at the drive-thru in order to receive my order.
AA
Ayotunde Ademola
Dec 28, 2025
1.0
If you are going to the location, think twice. Their milkshake/ice cream is never working, their food taste noticeably worse than normal, and they mess up order and are very unprofessional!
BK
Breanna Keelan
Dec 21, 2025
5.0
I simply got a McFrappe and Smoothie, but the customer service was the best I have ever gotten at a McDonalds. Nicole at the pay window was extremely patient and kind with me as I dug through my stuff. And Antonella was funny and gave me the smile that showed she cared. Great experience!
What are the regular business hours for McDonald's at 24501 SW Freeway, Rosenberg, TX?
McDonald's is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Friday, Saturday, and Sunday.
When is the drive-through at this McDonald's open?
The drive-through is open every day from 5:00 AM until midnight, except on Friday, Saturday, and Sunday when it stays open until 1:00 AM.
What delivery services does this McDonald's location offer?
This McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery options for your convenience.
How can I order McDonald's food online for this location?
You can order online via their official delivery website https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on the App Store and Google Play.
What payment methods are accepted at McDonald's Rosenberg?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
It is located at 24501 SW Freeway, Rosenberg, TX 77471, United States.
What can I expect near McDonald's at 24501 SW Freeway when visiting?
Nearby places include Royal Urgent Care for medical needs, Castle Dental for dental care, and Mattress Firm if you're shopping for a new mattress.
Are there other dining options close to this McDonald's?
Yes, nearby dining includes Pho House for Vietnamese cuisine, Papa Murphy's Take 'N' Bake Pizza, Torchy's Tacos for Mexican food, and Panera Bread for sandwiches and coffee.
How can nearby places help customers visiting McDonald's?
Customers can combine visits; for example, grab food at McDonald's before attending an appointment at Royal Urgent Care or dental checkup at Castle Dental.
Can I find fuel or automotive services near this McDonald's?
Yes, Kroger Fuel Center offers gas and convenience items, and Valvoline Instant Oil Change provides automotive maintenance close to this location.