Dutch Bros Coffee

4.1
356 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Location

Dutch Bros Coffee
538 Minonite Rd, Rosenberg, TX
77469, United States

Hours

Reviews

4.1
356 reviews
5 stars
241
4 stars
30
3 stars
22
2 stars
15
1 star
48

What are people saying?

AI-generated from recent customer reviews

Coffee Quality

Customers consistently praised the delicious coffee and variety of options available.

Customer Service

While many reviews highlighted friendly and helpful staff, there were notable complaints about rude service and long wait times.

Speed of Service

Several customers expressed frustration with slow service, particularly in the drive-thru, with some reporting waits of over 20 minutes.

Staffing Issues

Multiple reviews indicated that the location may be understaffed, contributing to delays and disorganization.

Overall Experience

Despite some negative experiences, many customers expressed loyalty to the brand and a willingness to return due to positive interactions and quality drinks.
  • RH
    Rachel Hile
    Nov 15, 2025
    1.0
    I am not sure what changed about this location but the wait time for a drink is ridiculous. Every time I have come the past 2 months or so has had people waiting 30+ min for their drinks even if you order ahead. It doesn’t seem like management is doing anything to fix the issue.
  • NM
    Nermal Makhnejia
    Nov 15, 2025
    1.0
    Slowest service ever! It’s just a party in the kitchen. The baristas aren’t working hard enough. Just talking and taking their time. My drink was made wrong as well. So ridiculous.
  • AK
    Amy Keir
    Nov 3, 2025
    1.0
    The girl taking orders in the line forgot the order of cars, the guy in the window was just talking instead of helping making the drinks, we were in this line for 10 minutes and we ordered on the app and by the time we got to the front our drinks were so watered down and not enjoyable was no sense of urgency when the line was wrapping around the building. I will be going to the Richmond one next time
  • NP
    Natali Perez
    Nov 3, 2025
    1.0
    I frequently pick up coffee for my sister at this location and on Saturday 11/1 I went like usual to pick up her pre order and I had to stand for 40 ish minutes after being told I was checked in. I watched many people come in go, watched the weather change, all to find out we ordered at the wrong location but I was never told so. So I'm not sure who was checked in but it wasn't us... I would've saved 30 minutes by fixing the mistake right away if I would've been told the order wasn't found because that has happened before... so I called customer service and got hung up on. The girl was super sweet at the window and I could tell she was new but it would've been nice to have been told our order wasn't there instead of being told "your order is coming I promise" and wasting 30+ minutes of my day.
  • ML
    Maritza Lugo
    Nov 3, 2025
    1.0
    My daughter placed an order on Sunday 11/2/25 for pick up at 10:28 . When we arrive there is a line of more than 20 people. She goes up to the window they tell her it will be ready in a few minutes. We waited ,it is now 11:00 we ask for a refund, the guy said , “go online for refund” which you cannot do. Now I am upset I go the window and ask for the manager his name is Robles. I am upset and explain why is this taking so long? He gave me a nonsense excuse and processed our order. They were taking mobile orders and drive thru orders at this window. Horrible customer service!!! Do better!

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!