Chipotle Mexican Grill

2.8
336 reviews
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About

Mexican Restaurant
Chipotle Rosenberg is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
24004 Southwest Fwy, Rosenberg, TX
77471, United States

Hours

Reviews

2.8
336 reviews
5 stars
108
4 stars
35
3 stars
15
2 stars
26
1 star
152

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including undercooked rice, stale chips, and lack of flavor in various dishes.

Portion Sizes

Numerous reviews mentioned that portion sizes were smaller than expected, with complaints about insufficient protein servings.

Customer Service

Customer service experiences varied, with some praising staff for their professionalism while others reported rudeness and lack of assistance.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean food preparation areas and unsanitary conditions.

Order Accuracy

There were frequent complaints about incorrect orders, missing items, and issues with mobile order fulfillment.
  • BR
    Brenda Rodriguez
    Nov 17, 2025
    5.0
    They always get my order right.
  • DC
    debora cribas
    Nov 14, 2025
    1.0
    Terrible, workers are LAZY and rude.. If you don’t wanna work, then don’t work?? They try to steer customers away a whole hour/2 before closing.. &’ Start flickering lights and moving chairs early.
  • LW
    La Tasha Wilson
    Nov 7, 2025
    1.0
    The manager on duty November 7th at 6:40pm, has very poor customer service skills. Very rude, and when I asked for her name, she advised she didn’t have to provide that information. I will take the longer drive to a different Chipotle where they know how to treat customers.
  • KP
    Kai Pan
    Nov 5, 2025
    1.0
    Food quality is probably the worst of all chipotle locations. Also the staff think they are the Einsteins of this world.
  • FL
    F L
    Oct 27, 2025
    1.0
    Man I have not been to chipotle since the quality went down after the pandemic, and I wish I never went, flavorless, small burrito, almost no chicken. The chips were STALE! They call the cheese for the chips and salsa normal size, it was like a sample size! They should call it the sample size lol. Ridiculous, all this for a whopping $18. Should have went next door and got a steak, salad and a potatoe for $12. Avoid it at all cost! Oh and I asked them to cut the burrito in half and the girl making the burrito was like no we dont do that. Avoid at all costs. Find a cabo bobs instead!

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Rosenberg serve?

Chipotle Mexican Grill in Rosenberg serves Mexican cuisine including customizable burritos, bowls, quesadillas, tacos, and salads.

What are the opening hours of Chipotle Mexican Grill in Rosenberg?

Chipotle Mexican Grill in Rosenberg is open daily from 10:45 AM to 11:00 PM.