Arby's

4.0
179 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
28211 Southwest Freeway, Rosenberg, TX
77471, United States

Hours

Reviews

4.0
179 reviews
5 stars
95
4 stars
40
3 stars
12
2 stars
8
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly mentioning employees like Philip and Ben for their excellent service.

Food Quality

While some customers enjoyed the food, there were numerous complaints about food being cold, improperly prepared, or not matching the advertised quality.

Service Speed

Several reviews highlighted issues with slow service, particularly in the drive-thru, with some customers expressing frustration over long wait times.

Cleanliness

Feedback indicated that the restaurant's cleanliness was inconsistent, with some customers noting dirty tables and floors during their visits.

Operational Issues

Customers reported problems with the restaurant's hours and staffing, including being told they were closed early and experiencing understaffing during busy times.
  • LC
    Linda Carr
    Jan 5, 2026
    1.0
    This Arby's is closed
  • RG
    Robb Gaston
    Sep 6, 2025
    5.0
    I dont know who needs to hear this, but Philip working the counter at 650pm on 9/6/25 needs a raise. There are VERY few times I've walked into a fast food joint and the employee seems genuinely happy to be there and serve. He was awesome and makes me want to come back!
  • WW
    Wayde Witek
    Aug 29, 2025
    5.0
    Used drive thru. Excellent service and food was good.
  • RL
    Robert Lipkind
    Aug 28, 2025
    5.0
    Have not eaten at an Arby's in quite some time. This one is in Rosenburg off of Hwy 59 and it was excellent. The food was hot and fresh and the staff was excellent!! Would definitely eat here again
  • SO
    seli Obregon
    Aug 19, 2025
    2.0
    I only ever go through the drive thru and they always take forever to get my food out. And I’m the only one in line. It seems they might be understaffed or undertrained… I usually just get a snack like mozzarella sticks and jalapeno poppers.. I normally have no complaints about the quality of food, but this time I was surprised to bite into a popper and not find cream cheese at all, but some type of powder substance. Idk what that was but it’s NOT cheese. Hopefully I don’t get sick and this doesn’t happen again.