Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.6
183 reviews
5 stars
92
4 stars
25
3 stars
11
2 stars
8
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with customer service, with some employees being friendly and helpful, while others were reported as rude and unprofessional.
Order Accuracy
Multiple reviews highlighted issues with order accuracy, including receiving incorrect items and missing components from orders.
Food Quality
While many customers praised the sandwiches for being delicious, there were complaints about stale bread and unsatisfactory food quality on several occasions.
Management Issues
Several reviews pointed to poor management practices, including unhelpful responses to complaints and inadequate staffing leading to service delays.
Cleanliness
There were reports of cleanliness issues in the store, with some customers noting dirty tables and floors.
- FLfaith lovgrenDec 21, 20251.0The dude that was working at 12/21/25 at 6:40 is so disrespectful, said there was no bread and me just having my normal face he said “I have a stapler I can use to hold those eyebrows up for you”. This is not acceptable walked right out, will not be returning to this location but instead going to Jersey Mikes for way better customer service.
- CMCindy MoranNov 17, 20252.0My boyfriend and I went in to get his birthday sandwich. Lady at the front said the rewards changed and she couldn’t tell us how to obtain. She said “I’m not familiar with the app”. We were also purchasing a bag of chips and a drink. He showed the regular email where it showed he had 30 days to collect. She said “ I don’t know what to do?” We decided to walk out after they made the sandwich. I felt this was unprofessional. We are loyal customers or should I say we were loyal customers.
- HBHolly Fisher BrittNov 11, 20251.0Update: Corporate addressed and rectified our issue to our satisfaction. Sad that Nolan, the manager, could not. Did not receive what we ordered. When I called to discuss the situation, Nolan the GM, only made excuses and did not want to resolve the major issue. We did not receive what we ordered. We ordered 12 HALF sandwiches, not 18 party pieces! Spent over $130 and received 2 boxes of 18 party pieces! Not what we ordered! Absolutely no willingness to listen to the problem and make our order right! In fact, Nolan stated that WE MUST BE CONFUSED, because he made the boxes up himself! He did not provide what our company paid for and never considered or apologized that they even made the mistake! Actually suggested that if we needed more sandwiches, we could “just order more”. Shame on you! It’s not okay! Here are the photos as proof! They obviously put 18 pieces in a “12 half sandwich” box! So, at minimum, they definitely can’t count!
- BMBrittney MNov 6, 20255.0Everyone there is super friendly and freaky fast!
- JCJoe CoreasNov 2, 20255.0James is awesome and deserves a promotion