Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Rockwall, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Feedback on staff behavior is mixed; while some customers praise friendly service, many report rude and dismissive attitudes, especially during busy hours.
Order Accuracy
Numerous complaints about incorrect orders and missing items, indicating a need for better training and management oversight.
Wait Times
Customers frequently express frustration over long wait times, particularly in the drive-thru, with some reporting waits of over 30 minutes.
Food Quality
Inconsistent food quality reported, with complaints about stale donuts and cold food items, suggesting issues with freshness and preparation.
Management Issues
Several reviews indicate poor management and training practices, leading to a chaotic environment and unsatisfactory customer experiences.
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William Walker
Feb 11, 2026
5.0
Nice Staff
Great Donuts & Coffee
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Melissa Ricketts
Feb 2, 2026
5.0
Love coming to this location. The staff is always super friendly and makes my drinks correct every single time. Patricia is the store manager and I cant say enough good things about her. I just love her! Knows what my drink is before I even order it. And she makes it correct every single time. Always is so nice and its just the best way to start my day.
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hannah harper
Jan 15, 2026
5.0
Love this Dunkin and Patricia is the absolute best , always so happy and all smiles even at 6am
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Patrick Macalalad
Dec 31, 2025
2.0
Not bad.
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Trish Ragsdale
Dec 26, 2025
5.0
Just came here to say thank you!
We had quite a traumatic Christmas due to having to put our beloved dog down on Christmas morning. My son, daughter and I stopped in to get donuts later Christmas morning and the lady behind the counter was so sweet to us without even knowing what we had been through. She truly brightened our day and I very much appreciate her kindness.