Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Rockwall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
889 reviews
5 stars
401
4 stars
162
3 stars
71
2 stars
47
1 star
208
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food being cold, stale, or poorly prepared, with some stating that the portions were skimpy or inconsistent.
Cleanliness
Numerous reviews highlighted the restaurant's lack of cleanliness, with dirty tables and floors being a common complaint.
Customer Service
Customers frequently mentioned poor customer service, including rude staff, disorganization, and long wait times.
Order Accuracy
Several reviews noted that orders were incorrect or incomplete, leading to dissatisfaction among customers.
- KTKay Birds texasDec 27, 20251.0Food was cold Chips stale
- RLRobert LeeDec 24, 20255.0Love this place.
- MMMckennaDec 22, 20255.0I went to Chipotle yesterday and had the best experience the food was great, and the customer service was amazing. My cashier, Sophia, was so friendly and really made the experience even better.
- BPBrenda PerezDec 6, 20251.0By far the worst Chipotle I've ever been to! I go to the counter and they're all just standing there talking. After they finish there conversation they finally come to help me. I pay and go to sit down but its hard to pick a table because they're all so dirty! I have to ask an employee to come clean our table. I will never go back to this one!
- KBKevin BarberNov 24, 20251.0Bad customer service to the top I will can’t come back here even if I need help rude as hell too 2+ hours to been seen and more people came in and got in be for us I will not true this please whit my life. God bless
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Rockwall serve?
Chipotle Mexican Grill in Rockwall offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients following their 'Food with Integrity' principles.
What are the operating hours for Chipotle Mexican Grill in Rockwall?
Chipotle Mexican Grill in Rockwall is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Rockwall offer pickup and delivery services?
Yes, Chipotle Rockwall offers both in-store pickup and delivery services for customer convenience.
How can I order online from Chipotle Mexican Grill in Rockwall?
You can order online through the Chipotle app or the website at https://order.chipotle.com/.
Is Chipotle Rockwall LGBT friendly?
Yes, Chipotle Rockwall welcomes LGBTQ customers and is an inclusive establishment.
Where is Chipotle Mexican Grill located in Rockwall?
Chipotle is located at 951 E Interstate 30 in the Rockwall Crossing Shopping Center, Rockwall, TX 75087.
What other places of interest are near Chipotle Mexican Grill in Rockwall?
Nearby places include Armonia Chiropractic, New Balance Rockwall shoe store, and Crumbl - Rockwall dessert shop.
Are there other dining options near Chipotle Rockwall?
Yes, nearby dining options include Buffalo Wild Wings, Mi Cocina Mexican restaurant, TGI Fridays, La Madeleine French Bakery & Café, and Smallcakes Rockwall cupcake shop.
Can I visit other retail stores near the Chipotle Mexican Grill in Rockwall?
Yes, near Chipotle you can visit stores like New Balance Rockwall for shoes and sportswear, Kirkland's home goods store, and Music & Arts for musical instruments and supplies.
How can nearby locations like Armonia Chiropractic and Expedia CruiseShipCenters be useful for Chipotle customers?
Customers visiting Chipotle might also find nearby services convenient; for example, Armonia Chiropractic offers health treatments, and Expedia CruiseShipCenters can assist with travel plans, making the area a multi-service destination.