Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported consistently slow service, with long wait times for orders, both in-store and at the drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor handling of customer complaints regarding order mistakes.
Staff Performance
While some customers praised individual staff members for their friendliness and helpfulness, others criticized the overall lack of customer service and professionalism.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh items while others received cold or poorly prepared food.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some noting clean facilities while others reported dirty tables and restrooms.
DU
Dan Ussery
Feb 13, 2026
3.0
Service was slow, atmosphere was dim. Everwon who can on asked the SAME question as they walked up to the cointer and waited and waited, "can I order here?" NOT one person used the dippy kiosks. Save your time and appitite and go to In and Out.
RG
Ray Garcia
Feb 3, 2026
2.0
Services always super slow in the morning
BH
Brett Heiner
Jan 28, 2026
1.0
This is by far the worst McDonald’s I have ever been to or seen in my life. Every time I have previously come to this position to get my child food the wait has been 30 minutes or more for a happy meal. The speed at which the drive through works is atrocious. Something needs to be done management wise because this location has gone down hill since it was built and only getting worse.
DG
Daniel 777 Gilmore
Jan 20, 2026
5.0
In general I like this McDonald's I think it's pretty good. I'm writing this review to say that I have a bone to pick with the management of this McDonald's. At 11:30 on Monday January 19th I pulled up to get my mobile order and there is only one nice sweet older lady working the entire stor,e how do you have just one person working the entire store. Whoever the manager is at this McDonald's needs to do better, if you need more people I understand but at the same time I find it completely unacceptable that y'all would have one person working the entire store. So there's my five star review, I made it five stars so that nobody would get mad and take it down. Having one person work the entire store by themselves is not cool, do better McDonald's. #JusticeForFemanonMcDonald'sEmployee.
GE
Gloria Esquivel
Jan 14, 2026
1.0
There is absolutely no customer service unless you go up to the counter and try to get someone’s attention. They expect customers to place their own orders using the kiosk, and staff are not proactive about helping, they don’t approach you, they just look at you. There are also no napkins available in the dining area, so you have to go to the register, wait several minutes, and ask for them. This location has, by far, the worst customer service I’ve experienced.
What are the operating hours for McDonald's in Robinson, TX?
McDonald's in Robinson, TX is open 24 hours a day, seven days a week.
When is the drive-thru at this McDonald's location open?
The drive-thru is open 24/7, every day of the week.
What are the delivery hours for McDonald's at 500 N Robinson?
Delivery is available daily from 5:00 AM to midnight.
Can I order food online from this McDonald's location?
Yes, you can order online at https://mcdonalds.order.online/business/-5579 or through the McDonald's app.
What payment methods are accepted at McDonald's Robinson, TX?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer WiFi and wheelchair accessible facilities?
Yes, free WiFi is available and the restaurant has wheelchair accessible entrances, seating, and restrooms.
Is there a children's menu available at this McDonald's?
Yes, this McDonald's has a children's menu to cater to younger guests.
Which nearby food options are available around McDonald's at 500 N Robinson?
Nearby food options include Subway, Little Caesars, and other fast food restaurants and sandwich shops.
What nearby places can I visit before or after dining at McDonald's Robinson?
You can visit Robinson City Park for outdoor activities or shop at Kerry's Casuals boutique close by.
Which nearby services can be convenient during a visit to McDonald's?
Nearby services include Walgreens pharmacy, Stonewood Dental, and Western Union money transfer to take care of your other needs.
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