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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, with many experiencing long wait times for their orders.
Order Accuracy
A significant number of reviews mentioned incorrect or incomplete orders, leading to customer frustration.
Food Quality
Feedback indicated inconsistent food quality, with some customers receiving cold or poorly prepared items.
Staff Attitude
While some reviews praised friendly staff, others reported rude or unhelpful service, particularly from management.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some noting clean facilities while others pointed out dirty tables and restrooms.
LN
Lupita Nieto
1 day ago
1.0
Pésimo servicio mi frapecaramel sin crema por que no hay y me lo sirvieron medio vacío y la chica no lo quiso llenar el pan de la hamburguesa tieso 😡🤦♀️ muy tardados
ES
Esme Salinas
4 days ago
5.0
The service is better compared to other places I've visited.
AJ
Aracely Juarez
Nov 10, 2025
1.0
Absolutely just terrible everything was wrong with our order added on items we didn’t order and they didn’t even want to correct things at all!!
MR
Mack Reagan
Nov 5, 2025
1.0
as i sit here eating my cold fries and typing this review out, i'm satisfied with the food, but what i'm NOT satisfied with is the fact that i keep getting GOLDEN MARIO every single time (3) in my kids meal. you’ve got to be kidding me about these toys. why didn’t you give me a yoshi for crying out loud 😡
AT
Aaron T
Oct 24, 2025
1.0
The only consistency with this McDonalds is its awful service. Countless orders with something as simple as nuggets and fries with bbq sauce, where the wait is 20-30 minutes, FOR NUGGETS AND FRIES, AND they forget the bbq sauce, what a joke.