Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with incorrect or incomplete orders, including missing items and wrong food.
Service Quality
Customer service experiences varied widely; some employees received praise for their friendliness, while others were criticized for rudeness and lack of attention.
Cleanliness
Multiple reviews highlighted poor cleanliness, particularly in the bathrooms and dining areas.
Food Quality
Several customers expressed disappointment with the quality of food, noting cold or stale items and incorrect preparation.
Speed of Service
Customers frequently mentioned long wait times in the drive-thru and for food preparation, contributing to a negative experience.
CF
C Fell
Nov 10, 2025
3.0
I'm never impressed with Wendy's nowadays. Food is ok and service was alright. Probably will be another year till I try them again. I miss the Wendy's of my childhood.
AH
Apple Holo
Nov 7, 2025
5.0
Wonderful customer service every time. Food is great at night & they’re fast.
CH
Chelcee Harry
Oct 19, 2025
1.0
Not sure where the rest of my fries went but they didn’t make it in the bag.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Roanoke, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Roanoke, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (682) 237-5508.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 1204 N Highway 377 Wendy’s serve breakfast?
Yes, this Wendy’s location in Roanoke, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's located at 1204 N Highway 377, Roanoke, TX?
The drive-through at this Wendy's is open every day from 6:30 AM to midnight.
Does this Wendy's location offer breakfast?
Yes, this Wendy's in Roanoke, TX serves breakfast including combos, sandwiches, coffee, and sides.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or use the Wendy's mobile app available on the App Store.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I contact this Wendy's location for feedback or questions?
You can contact the location directly at (682) 237-5508 or provide feedback via the Customer Care team through their online contact page.
Is there a drive-thru option available at this Wendy's?
Yes, this location has a drive-thru available for customers.
Are there fast food alternatives near Wendy's at 1204 N Highway 377?
Nearby fast food alternatives include Sonic Drive-In and Subway, which are convenient options if you want to explore other dining choices in the area.
Where can I find mobile phone stores near Wendy's?
Metro by T-Mobile, NASAN USA, iRepair Hub Roanoke, and Sprint Store By Connectivity Source are nearby mobile phone stores you can visit for phone and electronic needs.
What nearby places can I visit for coffee or relaxation around Wendy's?
151 Coffee offers coffee and smoothies nearby, while Galaxy Nails & Spa and Glo Tanning provide beauty and spa services if you're looking to relax before or after your meal.
Does this Wendy's location have options for dine-in and delivery?
Yes, this Wendy's offers dine-in, drive-thru, and delivery services where available to accommodate your dining preferences.