Subway

3.3
187 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Roanoke Subway® Restaurant at 1224 North US 377 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1224 North US 377, Roanoke, TX
76262, United States

Hours

Reviews

3.3
187 reviews
5 stars
73
4 stars
30
3 stars
22
2 stars
10
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; some employees are praised for their friendliness and attentiveness, while others are reported as rude and unprofessional.

Cleanliness

Multiple reviews highlight issues with cleanliness, including dirty tables and unsanitary food handling practices.

Staffing Issues

Customers frequently mention understaffing, leading to long wait times and poor service during busy hours.

Food Quality

There are complaints about food quality, including stale ingredients and incorrect orders, but some customers also report positive experiences with fresh food.

Management Concerns

Several reviews indicate poor management practices, including inadequate training and lack of responsiveness to customer complaints.
  • KK
    ketxmom
    Nov 13, 2025
    5.0
    Young man working today, Thursday, Nov 13th at 3:15pm was so pleasant, his interaction and friendly nature made it a good afternoon!
  • MM
    Melly Mendoza
    Nov 1, 2025
    5.0
    First and foremost, I’d like to say this is my favorite location. Every visit has been friendly and fast service. Gary is usually who services my husband and I and I would just like to praise him a little bit. He is very friendly, passionate about what he does, and takes the time to connect with his customers. He really goes above and beyond! As long as Gary is there, we will continue to return!
  • WL
    Wilmer L
    Oct 3, 2025
    1.0
    Muy mal servicio incluso al poner mostaza la sen̈ora puso mostaza como para 30 sandwich fue grosera al hacer eso y de verdad fue muy incomodo no dije nada por ser una persona mayor pero de verdad los subway estan en decadencia por el mal servicio
  • RH
    Really Hidden
    Sep 9, 2025
    1.0
    don’t even bother going to this in walmart subway. employees who make 11 dollars acting like they can spare more meat on the sandwich without saying they’ll charge you. the short indian worker had both airpods in and kept repeating what after every thing i asked for. she barely toasted my bread, and just plastered my sandwich without sauce. i wanted to keep a positive attitude and go for a cookie, and there were literal gnats all on the cookies. the workplace is dirty. and they up charge for $4 for an extra scoop of chicken. horrible establishment would like a word with there manager
  • MP
    Megan Pugh
    Jul 2, 2025
    5.0
    I want to give a huge shoutout to James for going above & beyond during our visit this past Sunday (6/29)! From the moment we walked in, he greeted us with a friendly attitude & made us feel welcomed. It was clear he takes pride in his work. The store was clean, the produce was fresh & well-stocked, & he put genuine care into making our sandwiches just the way we like them (my boyfriend even added extra toppings he doesn’t usually order simply because it “looked good!”) James was not only generous with portions, but also kind, attentive, & incredibly hard-working. My boyfriend & I left feeling more than satisfied — both with our food & with the experience chatting with James. Employees like him don’t come around often. He absolutely deserves recognition…and honestly, a raise too! Thank you, James!!

Frequently Asked Questions About Subway

What are the opening hours of Subway at 1224 North US 377 in Roanoke, TX?

Subway is open daily from 9:00 AM to 10:00 PM.

Does Subway at this location offer delivery or pickup services?

Yes, they offer in-store pickup, curbside pickup, and delivery services.