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Subway

3.3
(188 reviews)

Business Details

1224 North US 377, Roanoke, TX
76262, United States
(817) 837-9996
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Roanoke Subway® Restaurant at 1224 North US 377 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1224 North US 377, Roanoke, TX
76262, United States

Hours

Reviews

3.3
188 reviews
5 stars
72
4 stars
30
3 stars
22
2 stars
10
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude and unprofessional behavior from staff, while a few praised individual employees for their friendliness and helpfulness.

Cleanliness

Numerous reviews mention poor cleanliness standards in the restaurant, including dirty tables and unsanitary conditions, which negatively impacted customer experiences.

Staffing Issues

Many customers noted that the location is often understaffed, leading to long wait times and inadequate service during busy hours.

Food Quality

Several reviews reported issues with food quality, including soggy vegetables and incorrect orders, while some customers did enjoy their meals.
  • DD
    Diego
    Jan 31, 2026
    1.0
    The guy who was working on 1/30/26 at around 9pm was very rude and disrespectful stating that he wished I was his last customer. Also being very disgruntled when asked for mayo because he had to go to the back to get more since he was out of it. Lacking very basic customer service skills.
  • SC
    Sarayah Cervantes
    Jan 13, 2026
    1.0
    The lady in the pink hair is very rude , she was screaming at a costumer and it’s unacceptable that lady needs to learn patience the way she was speaking to the older guy made me uncomfortable and left, never coming back again.
  • ZS
    Zach Smith
    Dec 22, 2025
    5.0
    Made a pickup order for my food and a coworkers meal on a separate order, walked in to pickup food, greeted by Mathew that explained the situation and immediately fixed the problem, thank you so much!
  • KK
    ketxmom
    Nov 13, 2025
    5.0
    Young man working today, Thursday, Nov 13th at 3:15pm was so pleasant, his interaction and friendly nature made it a good afternoon!
  • MM
    Melly Mendoza
    Nov 1, 2025
    5.0
    First and foremost, I’d like to say this is my favorite location. Every visit has been friendly and fast service. Gary is usually who services my husband and I and I would just like to praise him a little bit. He is very friendly, passionate about what he does, and takes the time to connect with his customers. He really goes above and beyond! As long as Gary is there, we will continue to return!

Frequently Asked Questions About Subway

What are the opening hours of Subway at 1224 North US 377 in Roanoke, TX?

Subway is open daily from 9:00 AM to 10:00 PM.

Does Subway at this location offer delivery or pickup services?

Yes, they offer in-store pickup, curbside pickup, and delivery services.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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