Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Roanoke Subway® Restaurant at 1224 North US 377 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback on customer service is mixed; while some employees received praise for their friendliness and attentiveness, others were reported as rude and unprofessional.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions, which negatively impacted customer experiences.
Staffing Issues
Customers frequently noted that the location is understaffed, leading to long wait times and poor service during busy hours.
Food Quality
There were complaints about food quality, including soggy vegetables and incorrect orders, although some customers praised the freshness of their sandwiches.
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Zach Smith
Dec 22, 2025
5.0
Made a pickup order for my food and a coworkers meal on a separate order, walked in to pickup food, greeted by Mathew that explained the situation and immediately fixed the problem, thank you so much!
KK
ketxmom
Nov 13, 2025
5.0
Young man working today, Thursday, Nov 13th at 3:15pm was so pleasant, his interaction and friendly nature made it a good afternoon!
MM
Melly Mendoza
Nov 1, 2025
5.0
First and foremost, I’d like to say this is my favorite location. Every visit has been friendly and fast service. Gary is usually who services my husband and I and I would just like to praise him a little bit. He is very friendly, passionate about what he does, and takes the time to connect with his customers. He really goes above and beyond! As long as Gary is there, we will continue to return!
WL
Wilmer L
Oct 3, 2025
1.0
Muy mal servicio incluso al poner mostaza la sen̈ora puso mostaza como para 30 sandwich fue grosera al hacer eso y de verdad fue muy incomodo no dije nada por ser una persona mayor pero de verdad los subway estan en decadencia por el mal servicio
RH
Really Hidden
Sep 9, 2025
1.0
don’t even bother going to this in walmart subway. employees who make 11 dollars acting like they can spare more meat on the sandwich without saying they’ll charge you. the short indian worker had both airpods in and kept repeating what after every thing i asked for. she barely toasted my bread, and just plastered my sandwich without sauce. i wanted to keep a positive attitude and go for a cookie, and there were literal gnats all on the cookies. the workplace is dirty. and they up charge for $4 for an extra scoop of chicken. horrible establishment would like a word with there manager