Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Roanoke, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1202 N. Highway 377 for the ultimate SONIC experience!
Location
Hours
Reviews
3.8
991 reviews
5 stars
437
4 stars
230
3 stars
129
2 stars
44
1 star
151
What are people saying?
AI-generated from recent customer reviews
Service Speed
Numerous reviews highlighted consistently long wait times, often exceeding 20-30 minutes for orders.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to dissatisfaction.
Food Quality
Feedback indicated a decline in food quality, with complaints about cold food, poor preparation, and inconsistent taste.
Staff Attitude
Several reviews mentioned rude or unresponsive staff, contributing to a negative customer experience.
Mobile Ordering Issues
Customers experienced frequent problems with the mobile ordering system, including lost orders and long wait times.
- PSPhillip SimmonsJan 4, 20261.0Went through drive thru and waited 5 minutes of having to ask several times if anyone was there. Finally a voice said hang on a minute, apparently a minute to the meant another 6 minutes. Finally drive off and saw two wait staff hanging out and joking with young people who were sitting at the walk up.
- SASMART ALEXDec 23, 20254.0Service was exceptional good quality food
- DMDane McWilliamsNov 30, 20251.0Screens broken, food cold, 3/4 items wrong and NEVER brought our corrected food order out. Most bizarre experience.
- YCYarimar González CaruciNov 21, 20251.0La peor asistencia todos son unos lentos súper lentos demasiado diría yo es el peor restaurante su personal no están capacitados
- GGGlenn GossettNov 19, 20251.0General poor service and low effort made by the staff at this location. Order accuracy and timeliness issues. Staff seems friendly but it comes across in the way of "I care, but I'm over it" If you're reading this before you visit this location, I suggest you try one of the other options nearby for food.