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Sonic Drive-In

3.8
(1000 reviews)

Business Details

1202 N. Highway 377, Roanoke, TX
76262, United States
(817) 491-4848

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Roanoke, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1202 N. Highway 377 for the ultimate SONIC experience!

Location

Sonic Drive-In
1202 N. Highway 377, Roanoke, TX
76262, United States

Hours

Reviews

3.8
1,000 reviews
5 stars
441
4 stars
230
3 stars
130
2 stars
44
1 star
155

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times for orders, often exceeding 20 minutes, with many expressing frustration over slow service.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, including missing items and incorrect orders, leading to customer dissatisfaction.

Food Quality

Feedback indicated inconsistent food quality, with some customers experiencing cold or poorly prepared items, while others enjoyed their meals.

Customer Service

While some staff members were praised for their friendliness and attentiveness, many reviews noted rude or unresponsive service, contributing to a negative experience.
  • BC
    Brandon Childress
    2 days ago
    1.0
    Waited almost 20 minutes for someone to answer the button, just left after that because there were no signs of anyone answering.
  • JJ
    Jose
    Feb 26, 2026
    1.0
    Took freaking forever to get my food, waiting more than 30 minutes and see everyone else getting their order before me when I was there WAY before them. I was left hanging on the mic by a guy that’s didn’t even end up taking my order and had to press the button again and wait even more for the lady to finally take my order. Don’t come here in the mornings if you’re looking for breakfast, you’ll end up waiting 40 minutes before you get your food. And on top of that my food wasn’t even cooked right. The bread wasn’t even toasted on my breakfast toaster, how as an employee, do you send out a breakfast toaster that’s not even toasted!!! Especially after the long wait, ridiculous!!!
  • AR
    Amber Renee
    Feb 25, 2026
    1.0
    This is the SECOND time I've ordered from this Sonic on the App and NEVER received my food - but was still charged! I will NEVER grace this location with my presence again. They do NOT answer the call button. My name was on the order screen and they told me it would be out. I waited OVER 30 MINUTES and still NEVER received anything. The carhop even checked in on me multiple times only to say "oh, it will be right out." DO NOT GO HERE!
  • KW
    Kevin Woods
    Feb 11, 2026
    5.0
    Very good food and customer service! Matheo came out very attentively with my order, gave it with care and made sure everything was correct. Very fast and easy delivery! I would recommend anyone to this place, especially with that young man working!
  • WH
    Wildpat Hanlon
    Feb 9, 2026
    5.0
    OK I came to sonic and Annika helped me out. She actually came to my car took my order on her phone took it back and made sure everything was very organized and done. A great job for me. Very sweet. The customer service is great and I'm waiting for to bring my order out but wanted to say that the customer service so far is excellent. We did the double smash or combo it's supposed to be the normal size burger six dollars includes fries the burger and a drink for only six dollars we'll see if that's correct. This is Mr. Food review and I will update later.

Brand Certified Facts from Sonic Drive-In

This information is certified by Sonic Drive-In and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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