CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Roanoke is here with warmth and welcome. Panera Bread. Food as it should be.
Customer experiences with service quality are mixed, with some praising friendly staff and quick service, while others report rude interactions and mistakes with orders.
Cleanliness
Several reviews mention cleanliness issues, particularly with unpleasant odors and dirty conditions in the restaurant.
Food Quality
While many customers enjoy the food and find it fresh and tasty, there are complaints about incorrect orders and food quality, including stale items.
Wait Times
Customers frequently express frustration with long wait times, especially in the drive-thru and for online orders.
Atmosphere
The atmosphere is generally described as welcoming and cozy, although some customers find the music too loud.
AF
Ashleigh Flores
5 days ago
5.0
Panera bread drive thru has become a part of my daily routine. The food/drinks are always fresh, the restaurant is always clean, and the staff has become such a pleasant part to the start of my morning. They are friendly, kind, and you can tell they are happy working together. Special shout out to Ally and Cheyenne. They always remember me and ask how my day is going. Love this place!
NM
Nicki Meyer
Feb 14, 2026
2.0
The one major thing that grosses me out is the stench of this Panera location. Every time I have been inside it smells like some sort of bodily fluid. Once I smell it I have absolutely no appetite. A few times I have been there where the customer service is not up to par either. I asked for salt one time and the employee mentioned they did not have any. I took the time to look around and found a bunch of packets by the pick up window. Nothing I hate worse is poor customer service. Though I do have to say there are other employees there that have provided good customer service. I would for sure give this Panera location a good cleaning and scrubbing though and fix that horrible smell inside.
AH
Addison Harvey
Feb 6, 2026
1.0
This was the longest I’ve ever waited for food anywhere besides the Argyle Starbucks.
We arrived right at 7:00 PM and waited 17 minutes just to receive one of our two pickup orders. It then took over 30 minutes to get our two drinks. On top of that, we also ordered two drinks through the drive-thru while waiting. The drinks were visibly sitting on the counter, yet no one could take the 30 seconds to hand them to us.
The employee at the window moved with zero urgency. They gave us our food but forgot our drink entirely, so after half an hour we had to go inside ourselves just to retrieve a single lemonade they’d overlooked.
Waiting this long for one sandwich and a couple drinks is honestly unacceptable. Being understaffed explains delays — it doesn’t excuse disorganization and lack of attention.
I won’t be coming back. This location seriously needs a better system and more attentive staff.
MS
Malichi91 Sligh
Feb 1, 2026
5.0
Great drive-through experience at Panera! Sophie helped me out and I realized I ordered the wrong size—she fixed it quickly with no hassle at all. Service is everything nowadays, and Sophie absolutely nailed it. She deserves a raise!
No, Panera Bread Roanoke does not accept reservations.
What are the opening hours of Panera Bread Roanoke?
Panera Bread Roanoke is open daily from 7:00 AM to 9:00 PM.
Can I order delivery from Panera Bread Roanoke?
Yes, Panera Bread Roanoke offers delivery service during their opening hours.
What types of meals does Panera Bread Roanoke serve?
They serve breakfast, lunch, brunch, and dinner.
Does Panera Bread Roanoke have a drive-thru service?
Yes, Panera Bread Roanoke offers a drive-thru service for your convenience.
What kind of food specialties can I find at Panera Bread Roanoke?
Specialties include You Pick Two, Power Menu items, hand-tossed salads, freshly-baked artisan and specialty breads, flatbread sandwiches, soup in a bread bowl, and vegetarian broth bowls.
Is there Wi-Fi available at Panera Bread Roanoke?
Yes, Panera Bread Roanoke offers complimentary Wi-Fi for customers.
Are there any nearby automotive services close to Panera Bread Roanoke?
Yes, nearby automotive services include Caliber Auto Glass, Caliber Collision, Discount Tire, and Brakes Plus, which can be convenient if you need vehicle repairs while dining or picking up your order.
What nearby restaurants can I visit around Panera Bread Roanoke?
You can find several restaurants nearby including Chipotle Mexican Grill, Dairy Queen, Layne’s Chicken Fingers, Panda Express, MOD Pizza, Jason’s Deli, and Taco Casa, providing a variety of dining options in the area.
Are there any dessert or snack places near Panera Bread Roanoke?
Yes, Krispy Kreme and Cinnabon at Schlotzsky's are nearby for donuts and sweet treats for after your meal or snack.
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