McDonald's

3.5
1165 reviews
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Business Details

1100 N Highway 377, Roanoke, TX
76262, United States
(817) 491-3502
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1100 N Highway 377, Roanoke, TX
76262, United States

Hours

Reviews

3.5
1,165 reviews
5 stars
426
4 stars
284
3 stars
162
2 stars
87
1 star
206

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, rude staff, and incorrect orders, leading to a negative overall experience.

Food Quality

Many reviews mentioned that the food was often cold, old, or not prepared correctly, with several instances of missing items.

Cleanliness

Multiple customers noted unsanitary conditions, including dirty tables and restrooms, contributing to a poor dining atmosphere.

Customer Experience

Several reviews highlighted a lack of friendly service and poor communication from staff, impacting customer satisfaction.
  • GR
    Gage Roark
    1 day ago
    1.0
    Got food poisoning from here
  • CR
    Cassie Robinson
    Jan 5, 2026
    1.0
    This mcdonald's is by far the worst in the area. They are slow and rude. They gave me a melted frappuccino that had been sitting for 20 minutes well they made my burger. One of the workers took my drink out of the building and tried to give it to other customers before bringing it back in. Next time i go to McDonald's for lunch I'm going to the one on timberland and beach.
  • BB
    B.R.
    Dec 26, 2025
    1.0
    Consistently slow and has drive through park every time to wait on orders. They don’t provide the table service inside but won’t disable it on the app and has zero employees working the counter every time.
  • AE
    Alex Eff
    Dec 19, 2025
    3.0
    Your pattys are gonna come out dry and probably been there awhile (ik Spanish and can hear them scold the cooks) they’re definitely gonna forget ketchup even if you ordered only 4 large fries, and you might get a McChicken WITHOUT a chicken toe in it if you’re lucky.
  • JS
    Joel Swickard
    Dec 17, 2025
    4.0
    Service here is always slow, even when you order on the mobile app. Drive thru employees have been rude and inattentive. They never smile and act like it’s a chore or unreasonable to provide a good guest experience. The only reason I even go there at all is because my daughter loves the chicken nuggets and fries, but I guarantee you that when she is over this faze, I will NOT be going back here.
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Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 1100 N Highway 377, Roanoke, TX?

McDonald's at 1100 N Highway 377, Roanoke, TX is open from 5:00 AM to 11:00 PM Monday through Saturday and Sunday.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 5:00 AM to 11:00 PM.