Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,148 reviews
5 stars
418
4 stars
281
3 stars
161
2 stars
87
1 star
201
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for food, both in-store and at the drive-thru, often exceeding 20 minutes.
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers feeling ignored or mistreated during their visits.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, missing items, and poorly prepared food.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and foul odors, contributing to a negative dining experience.
Food Quality
Customers expressed dissatisfaction with the quality of food, noting that items were often cold, old, or not prepared correctly.
- KAKIDS AccountNov 15, 20255.0this boy is goooooooooooooood you hear me! But the big mack is like 2000 calories do not try it at all food 5 star service sorry but 3 stars and last atmosphere 1 stars. Thats my reveiw mc'donald whether you like it or not
- AMAaron MeltonNov 2, 20251.0Ordered food at the kiosk Sunday morning November 2nd, 2025. Waited for 30 minutes while only the drive-thru was served food and had to leave without my food to make it to worship. They were normal levels of busy that morning which isn't nothing to sniff at but nothing outside expected and manageable. It doesn't get much worse service than to have to leave without the food you paid for.
- LSLori StromNov 1, 20251.0I ordered 4 meals through the McDonalds app. When going through the drive through, they had us park in a spot. When we received our order(that I placed through the app) they forgot a burger, all our condiments and straws for our 3 drinks. Very disappointed.
- JRJoseph RobertsOct 31, 20251.0I’ve received a single when I’ve ordered a double two times now from this location. There is no protocol in place in what can be done to make this right. She you go into the location, nobody is there to talk to. It sucks.
- PCPaige CandanosaOct 29, 20251.0Employees yelling at other employees, took forever for someone to acknowledge my husband at the counter when asking a question and it took over 45 minutes to get our food. AVOID THIS LOCATION.
Frequently Asked Questions About McDonald's
What are the regular dine-in hours for McDonald's at 1100 N Highway 377, Roanoke, TX?
McDonald's at 1100 N Highway 377, Roanoke, TX is open from 5:00 AM to 11:00 PM Monday through Saturday and Sunday.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for McDonald's in Roanoke, TX?
Delivery service operates daily from 5:00 AM to 10:45 PM, except on Sundays when it starts at 5:15 AM.
Which delivery and pickup services does McDonald's offer?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
What payment options are accepted at McDonald's in Roanoke, TX?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a mobile app available for ordering from McDonald's?
Yes, you can order via the McDonald's app, available on the Apple App Store and Google Play Store.
Can you use McDonald's mobile app to earn rewards?
Yes, McDonald's offers MyMcDonald's Rewards where you can earn points for free food.
What are some nearby restaurants where customers might dine after visiting McDonald's?
Nearby restaurants include Elite India - Desi Food Court, Maria del Mar (a Tex-Mex restaurant), Los Molcajetes (Mexican restaurant), and Donut Paradise for snacks and smoothies.
Are there coffee shops near McDonald's for customers who want a different beverage option?
Yes, Starbucks is located nearby and offers coffee, smoothies, and other drinks.
What nearby services could customers access when visiting this McDonald's location?
Customers can visit nearby places such as Garden Valley Family & Cosmetic Dentistry, Cinch Cleaners, Planet Fitness gym, and Liquor Depot.