Jimmy John's

3.9
212 reviews

About

Sandwich Restaurant

Location

Jimmy John's
860 E HWY 114, Roanoke, TX
76262, United States

Hours

Reviews

3.9
212 reviews
5 stars
119
4 stars
37
3 stars
12
2 stars
8
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, with many experiencing long wait times for their orders.

Food Quality

While some customers praised the freshness and taste of the sandwiches, others reported issues with incorrect orders and unsatisfactory food preparation.

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others noted rude behavior and poor management.

Cleanliness

Several reviews highlighted concerns about cleanliness, with reports of unsanitary conditions in the restaurant.

Delivery Issues

Many customers expressed frustration with delivery times and the use of third-party services, leading to delays and order inaccuracies.
  • WM
    Wully Mammoth
    6 days ago
    3.0
    For somewhere that advertises ‘fast’ … I have waited for my preordered sandwiches EVERY TIME I have eaten here. So if you like growing a beard out as you wait for your sandwich, then you will love this place!
  • LL
    laurene
    Jan 2, 2026
    2.0
    I placed an order on the app for this location. And I go there to pick up my food and it's closed all the windows are blocked and they're no longer there, but they took my money. I was told it would be refunded to me and it was not, very disappointed in Jimmy John's for allowing that to happen. If the location was closed the order should have never went through
  • MT
    Marcus Tedesco
    Dec 30, 2025
    4.0
    Came in to order my lunch and it took 15 minutes to get my food. Should have noticed all the people waiting. Great sandwiches but not freaky fast. Hire more people and pay them what they’re worth! Especially now that your prices have gone way up.
  • TS
    Tracy Szantyr
    Dec 29, 2025
    5.0
    Freakishly fast, so good. Can't pay for delivery, too expensive. So I get pick up and go!
  • HS
    Hannah Secrist
    Nov 13, 2025
    5.0
    I came in on a Thursday night and they were pretty busy and only had 2 people working. I waited about 10 min which didn't seem that long to me since there were a few people ahead of me but the guy was nice and attentive enough to give me a free brownie. Everything tasted fresh and delicious. Thanks so much!