Business Details
About
Mexican Restaurant
Chipotle Roanoke is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.3
547 reviews
5 stars
223
4 stars
81
3 stars
30
2 stars
39
1 star
174
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables and food preparation areas.
Customer Service
Customers frequently reported unfriendly and unhelpful staff, with several instances of rude behavior and poor service.
Portion Sizes
Many customers expressed dissatisfaction with the portion sizes, noting that they were often smaller than expected, even when paying for extras.
Food Quality
Several reviews mentioned issues with food quality, including stale chips, overcooked rice, and unappetizing meat.
Order Accuracy
Numerous complaints were made about incorrect orders, missing items, and issues with mobile order fulfillment.
- MCMatthew ChimittNov 2, 20251.0Dirt/mud on my lettuce, customer support did nothing
- GSGeno SpringerOct 20, 20251.0Well Chipotle u let us down again. We have not been to a Chipotle in year due to bacteria outbreak public getting sick. Are experience was place dirty not on table clean , clean off are own table. Woman taking orders had zero interest in being at work. It wasn't 2hrs after getting home we both was fighting for the bathroom throwing up terribly. So needless to say we will never step foot in a Chipotle again!! I really feel sorry for owner of Chipotle chain because kids working for u don't care and obviously under trained which leads to destroying the Chipotle brand.
- BSBarry StuartOct 13, 20252.0I hardly leave reviews but the young woman with glasses was so unfriendly and was also somewhat rude to her own co workers. It takes less effort to be nice.
- MSMark SchifterOct 12, 20255.0Really excellent. The new carne asada with chimichurri is truly all that it's wonderful Great staff working at this particular Chipotle very impressive
- NNnathanOct 7, 20251.0short scrauny white dude with earrings in earlobes refuses service tries to fight with you, i love chipotle but fire him n ill be back smh, told manager with the mustache (it stands out) and didn’t do nun abt it
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Roanoke serve?
Chipotle Mexican Grill in Roanoke serves customizable Mexican fast-casual menu items including burritos, bowls, quesadillas, tacos, and salads with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill Roanoke?
Chipotle Mexican Grill Roanoke is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Roanoke offer pickup and delivery services?
Yes, Chipotle Roanoke offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Roanoke, TX?
It is located at 1347 N. Hwy 377, Roanoke, TX 76262.
How can I order online from Chipotle Roanoke?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
How can I contact Chipotle Roanoke via email or phone?
You can email them at TX.3375.Roanoke@chipotle.com or call at +1 682-514-0004.
Does Chipotle Roanoke support LGBTQ+ customers?
Yes, Chipotle Roanoke welcomes LGBTQ+ customers and is an inclusive establishment.
Is there a Panera Bread near Chipotle Roanoke for a coffee or bakery option?
Yes, Panera Bread is nearby and offers cafe, bakery, and sandwich options. Customers can visit before or after dining at Chipotle for a coffee or baked goods.
What other Mexican restaurants are close to Chipotle Roanoke?
Nearby Mexican restaurants include Taco Casa and Taco Bueno, providing additional Mexican dining options in the area.
Are there any family-friendly fast food places near Chipotle Roanoke?
Yes, nearby family-friendly fast food options include Panda Express, Layne’s Chicken Fingers, and Dairy Queen, which offer a variety of meals and treats for all ages.