Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- Accepts reservationsNot available
- Requires appointmentNot available
Location
Hours
Reviews
4.5
105 reviews
5 stars
86
4 stars
7
3 stars1
2 stars1
1 star
10
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
While many customers praised the friendliness and helpfulness of the staff, some noted a decline in employee morale and service quality, suggesting possible management issues.
Drink Quality
Customers consistently enjoyed the variety and taste of the drinks, with specific recommendations for popular items like the Golden Eagle and Starry Night Lemonade.
Service Speed
There were mixed reviews regarding service speed; some customers experienced long wait times, especially during busy periods, while others praised the quick service.
Customer Experience
Overall, many customers appreciated the welcoming atmosphere and personalized service, although there were instances of poor communication and unprofessional behavior noted.
Order Fulfillment
Several reviews highlighted issues with order accuracy and fulfillment, particularly with online orders, leading to customer frustration.
- ESEmily Solis5 days ago1.0Girl at the window was pretty rude and inconsiderate. Never had a rude interaction here before the people are usually quite nice. But if you are gonna go to work with a nasty attitude, girl just call in
- PSPete SuarezNov 1, 20255.0Great place to go.
- CLChristian LopezOct 29, 20251.0This shop isn’t the same anymore. Idk if they changed their recipes or if they do things different now. The workers used to be welcoming and love to talk about the littlest things, but now it seems they hate their job. Idk if it’s a management problem but they look completely miserable and burnt out. They look like they would literally be anywhere else. As someone who’s worked in food service, they look like their bosses abuse them.
- JMJohanna MontalvoSep 24, 20255.0Absolutely love Dutch bros they always make my drink good I got every 2 weeks it’s worth it .
- SGSandra GomezSep 21, 20255.0Tried a Starry Night Lemonade after one of the workers recommended it to me and it is now my favorite drink from there! The workers and atmosphere there was super relaxing and i feel welcome when i go there
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What types of drinks does Dutch Bros Coffee offer?
Dutch Bros Coffee offers a wide variety of drinks including espresso drinks like mochas and lattes, smoothies, frozen coffees like Dutch Freeze®, hot cocoa, shakes, sparkling sodas, lemonades, and caffeine-free options. They also have many flavors such as caramel, vanilla, hazelnut, and seasonal peppermint.
Are there sugar-free flavor options available at Dutch Bros Coffee?
Yes, Dutch Bros offers sugar-free flavors including white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, seasonal peppermint, coconut, raspberry, peach, and strawberry.
Does Dutch Bros Coffee have a birthday reward program?
Yes, by downloading the Dutch Bros app, you can receive a free drink reward on your birthday. If you don't have the app, just let your broista know at the shop!
What payment methods are accepted at Dutch Bros Coffee?
Dutch Bros accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Availability of personal checks depends on the location.
What are the typical business hours for the Dutch Bros Coffee location at 4801 E US Hwy 83?
This location is open Monday through Thursday and Sunday from 5:00 AM to 10:00 PM, and Friday and Saturday from 5:00 AM to 11:00 PM.
Can I place my Dutch Bros drink order ahead of time?
Yes, you can use the Dutch Bros app or their order link to place your drink order ahead of time. Customizations are available when ordering ahead; however, for very creative or cold pour orders, visiting the shop is recommended for best quality.
Does this Dutch Bros Coffee location offer drive-thru or curbside pickup?
This location has a drive-thru and offers curbside pickup, but it does not provide delivery services directly through Dutch Bros.
Which nearby restaurants can I visit before or after getting coffee at Dutch Bros?
Nearby dining options include Chili's Grill & Bar for American and Tex-Mex cuisine, Okashi Sushi Bar and Seafood for Japanese food, Red Diamond Chinese Buffett for Chinese cuisine, and Mi Jacalito or El Mariachi Tortilleria for Mexican and Tex-Mex dishes.
Are there entertainment venues near Dutch Bros Coffee where I can spend time after my visit?
Yes, you can visit nearby AMC Entertainment, AMC Classic Rio Grande 10, or Starplex Cinemas Rio Grande Stadium 10 for movies and entertainment after your coffee.
What other services or stores are close to Dutch Bros Coffee for convenience?
Nearby services include Texas Car Title & Payday Loan Services, Regional Finance for financial assistance, Aaron's furniture store, and McCoy's Building Supply for home and garden needs.