Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Nhân viên dịch vụ thái độ không tốt, vào tối 1/4 tôi là Dasher vào pick up hỏi anh to bé không trả lời cho tôi biết gi,và nhiều chi nhánh tôi điều thấy thái độ phục vụ không tôn trọng, hoặc" có phân biệt đối xử? Dasher pick up,tôi đã thấy nhiều chi nhánh của McDonald's như vậy, tối qua tôi gặp phải đơn hàng không vui
TH
Tyrone H
Apr 1, 2026
5.0
Joseph in the drive thru is ALWAYS pleasant, has great customer service and has a excellent attitude when I visit this location. Just wanted to show him some customer appreciation.
JK
J. K.
Apr 1, 2026
1.0
Our family have given business to this location for a long time. This location we usually will receive good customer service accept for one past experience and a current experience. Came to order meals for the family one morning, and we didn't receive everything that we paid for with the order. Now the problem I have with this business, is if you forgot to put everything in the bag that's one thing. I understand mistakes are made. But how you make something right, and make the customer want to come back is another thing. The response through management was, we can replace it for you or give you a refund.🤔 Now there is no mistake when it comes to getting all the money that it takes to pay for the order. When I go to the pump gas is not free, and the wasted time you will use to go back and get what was left out, you can't get it back. My advice to anyone reading this review, is to make sure your order is correct before you leave, because this location will not make your experience worth while if you have to return. Female and male manager told me, no we can only replace it or give me a refund. Very sad!!!
JB
Jhon Birrtina
Mar 9, 2026
1.0
Me and my friends got food and this one worker locked the door on us and flipped us off when we try to ask him something
RG
Roland Galindo
Feb 25, 2026
1.0
ordered delivery and missing one of the burgers from the three value meals on the order. Refused to deliver the missing one and tried to blame the Uber driver. Uber driver was livid and said that this location is notorious for shorting the order and placing blame elsewhere. Bags were sealed and handed to driver so there is no way the driver can be at fault. Three orders of fries were soggy. So after paying for the delivery fee and the delivery service they only wanted to throw in an extra order of fries to make up for it. They must really think that we are that clueless. Since we had to send someone back there to get the missing burger we might as well have not had it delivered. I’m owed another burger and my delivery fee. When speaking to the manager whom I could not understand because of a language barrier, she was dismissive and refused to accept blame.
What are the regular opening hours for McDonald's in Richmond, TX?
McDonald's in Richmond, TX, is open daily from 5:00 AM to midnight.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 5:00 AM to midnight, offering extended convenience.
What are the delivery hours for McDonald's in Richmond, TX?
Delivery is available daily from 7:00 AM to 9:00 PM at this location.
How can I order food from McDonald's Richmond online?
You can place your order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
Which payment options does McDonald's at 10513 West Grand Parkway South accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location offer WiFi and mobile ordering services?
Yes, this McDonald's offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
What nearby medical facilities are close to McDonald's Richmond?
Nearby medical centers include Primary Care and Convenient Care - Baylor St. Luke's Medical Group (Aliana), Baylor St. Luke's Medical Group Aliana Primary Care & Convenient Care, Houston Methodist Rheumatology Associates, Houston Methodist Comprehensive Care Center, and Houston Methodist Primary Care Group.
What other dining options are available near McDonald's at 10513 West Grand Parkway South?
Nearby dining options include Chronic Fries, Urban Bird Hot Chicken, Swig smoothie juice bar, First Watch and First Watch - Aliana, as well as Crumbl Cookies and Shipley Do-Nuts for desserts and snacks.
Are there convenient retail or service stores near McDonald's Richmond?
Yes, nearby retail and service stores include AT&T Store, Journeys shoe store, Xfinity Store by Comcast Branded Partner, Texas State Optical, America’s Best Contacts & Eyeglasses, Petco, and Express Oil Change & Tire Engineers.
Where can I find customer support or learn more about McDonald’s loyalty programs?
You can learn about MyMcDonald's Rewards and earn points for free food at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
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