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Wingstop

3.6
(314 reviews)

Business Details

(832) 990-9464
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Richmond US 59 & Crabb River Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
5400 Pointe West Circle Ste 160, Richmond, TX
77469, United States

Hours

Reviews

3.6
314 reviews
5 stars
171
4 stars
26
3 stars
26
2 stars
10
1 star
81

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the freshness and flavor of the wings, though there were complaints about inconsistent sizes and quality.

Customer Service

While many reviews highlighted excellent and friendly service from staff like Paula and Susie, there were notable instances of poor service and unprofessional behavior.

Cleanliness

The restaurant was often described as clean and well-maintained, contributing positively to the dining experience.

Order Accuracy

Several customers reported issues with missing items or incorrect orders, indicating a need for improvement in order fulfillment.
  • HA
    Heysem Atlig
    1 day ago
    1.0
    Super understaffed!!!! I feel sorry for the employees and ashamed of the business owner and manager!!! The employees are doing their best to keep up and I completely understand why they would look miserable and burnt out! Hopefully someone will see this review and fix the situation. This business is loosing because of a very simple mistake.
  • G0
    game life 019
    2 days ago
    1.0
    the worker did not greet me with a smile. seemed like he hated his job. took 5-7 mins to buy extra ranch because “apple pay dosent work on their card system” and worker had no clue how to ring up $2? and why are my wings not even wings. the louisiana fries also horrible. horrible location will never go back
  • WL
    Washington Lee
    Feb 20, 2026
    1.0
    February 20th. 2026 8pm. First and Last Time I will come Here!! Our Wings & Tenders was Fried so damn hard you couldn’t enjoy the meal. Whoever they have frying the food needs to get the hell out of there !! Wasted my damn money here Tonight!!
  • ML
    Maria lsabel Luevanos
    Feb 8, 2026
    3.0
    I place a order by phone at this WingStop store #1473 head off time for friend that's on hospice she wanted wing stop for the Super Bowl when I arrive they didn't have the order, the name of the order was spell wrong and told me I had the wrong location then I gave her my cell # and the order pull up on there screen I had to wait for the order. I paid for 6pc classic only gave 5 pc and the wings need to be cook longer and the order of veggies where also not the right amount. My friend that on hospice was disappointed with there service and the quality of the food.
  • LT
    London townson
    Jan 30, 2026
    5.0
    I came in today . ordered in the store everything was super fresh and the customer service was really good ! and the thing that wowed me the most was how clean and kept Up the store was ! 10/10

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

This information is certified by Wingstop and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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