When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Richmond US 59 & Crabb River Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
While many customers praised the friendly and helpful staff, there were several complaints about poor service, including unprofessional behavior and issues with order accuracy.
Food Quality
Customers generally enjoyed the food, particularly the wings, but there were multiple reports of inconsistent quality, including dry or poorly cooked wings and missing items in orders.
Cleanliness
The restaurant was frequently noted for its cleanliness, with many customers appreciating the tidy dining area and well-maintained facilities.
Order Accuracy
Numerous reviews highlighted issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.
MK
Michelle Knight
Dec 11, 2025
5.0
Food was good. Very wonderful customer service from Johnathan and David. Welcomed me with a big smile.
BM
Bri McKee
Dec 9, 2025
1.0
WARNING Don’t go here if you want your wings well done! I was told that with their new system they can’t double cook my wing 🤔 so you lose $30
DD
DeCari Dixon
Nov 23, 2025
5.0
Short visit. Great quick bite, was not busy which was perfect.
DD
Daniel
Nov 13, 2025
1.0
Got to-go. They did not put the fries that I ordered and completely skimped on the sauces. Incompetent
PC
Pamela Carey
Oct 4, 2025
5.0
Food was PERFECT, hot and fresh came out quickly. Store was very clean the women taking the orders was very friendly and welcoming and was doing orders and keeping whole lobby clean not to mention she was super pregnant. So I was even more impressed! Love coming to this location they always do a great job.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop Richmond US 59 & Crabb River Rd?
Wingstop Richmond is open daily from 10:30 AM to midnight for dine-in, pickup, and delivery.
Does Wingstop Richmond offer delivery and pickup services?
Yes, you can order online for carryout or delivery at https://www.wingstop.com/location/wingstop-1473-richmond-tx-77469/menu or through the Wingstop app.
What types of wings does Wingstop Richmond serve?
Wingstop Richmond serves classic and boneless wings, as well as tenders, with over 11 iconic flavors including Lemon Pepper and Original Hot.
What payment methods are accepted at Wingstop Richmond?
Wingstop Richmond accepts American Express, Discover, Mastercard, and Visa.
Is there a drive-through option at Wingstop Richmond?
No, Wingstop Richmond does not offer drive-through service.
What fitness options are near Wingstop Richmond?
Basecamp Fitness Richmond (Sugar Land) is a nearby gym where customers can workout before or after enjoying Wingstop's wings.
Are there other dining options near Wingstop Richmond?
Yes, nearby you can find Doner & Gyros Hub Tx and Mama Le, a Vietnamese restaurant and smoothie bar, offering diverse food choices.
Where can I stay near Wingstop Richmond?
Home2 Suites by Hilton Rosenberg Sugar Land Area is a nearby hotel, convenient for customers visiting Wingstop Richmond from out of town.
What are some nearby medical facilities around Wingstop Richmond?
Nearby medical centers include VetExpress Animal Urgent Care, Silverstone Dental, and Memorial Hermann Rockets Sports Medicine Institute Sugar Land for various health needs.