Wingstop

3.6
306 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Richmond US 59 & Crabb River Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
5400 Pointe West Circle Ste 160, Richmond, TX
77469, United States

Hours

Reviews

3.6
306 reviews
5 stars
167
4 stars
26
3 stars
25
2 stars
10
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were several complaints about poor service, including unprofessional behavior and issues with order accuracy.

Food Quality

Customers generally enjoyed the food, particularly the wings, but there were multiple reports of inconsistent quality, including dry or poorly cooked wings and missing items in orders.

Cleanliness

The restaurant was frequently noted for its cleanliness, with many customers appreciating the tidy dining area and well-maintained facilities.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.
  • MK
    Michelle Knight
    Dec 11, 2025
    5.0
    Food was good. Very wonderful customer service from Johnathan and David. Welcomed me with a big smile.
  • BM
    Bri McKee
    Dec 9, 2025
    1.0
    WARNING Don’t go here if you want your wings well done! I was told that with their new system they can’t double cook my wing 🤔 so you lose $30
  • DD
    DeCari Dixon
    Nov 23, 2025
    5.0
    Short visit. Great quick bite, was not busy which was perfect.
  • DD
    Daniel
    Nov 13, 2025
    1.0
    Got to-go. They did not put the fries that I ordered and completely skimped on the sauces. Incompetent
  • PC
    Pamela Carey
    Oct 4, 2025
    5.0
    Food was PERFECT, hot and fresh came out quickly. Store was very clean the women taking the orders was very friendly and welcoming and was doing orders and keeping whole lobby clean not to mention she was super pregnant. So I was even more impressed! Love coming to this location they always do a great job.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.