Brand Certified
Whataburger
4.1(2005 reviews)
Certified by Whataburger • Mar 01, 2026
Business Details
5400 FM 1640 RD STE 500, RICHMOND, TX
77469, United States
Certified by Whataburger • Mar 01, 2026
(281) 239-7161
Certified by Whataburger • Mar 01, 2026
http://www.whataburger.com/
Certified by Whataburger • Mar 01, 2026
About
Certified by Whataburger • Mar 01, 2026
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Whataburger • Mar 01, 2026
Hours
Certified by Whataburger • Mar 01, 2026
Reviews
4.1
2,005 reviews
5 stars
1,161
4 stars
404
3 stars
168
2 stars
70
1 star
180
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20 minutes, for both drive-thru and in-store orders.
Order Accuracy
There were numerous complaints about incorrect or incomplete orders, including missing items and wrong modifications.
Customer Service
While some employees received praise for their friendliness and helpfulness, many reviews highlighted rude or inattentive staff, particularly during late hours.
Food Quality
Feedback on food quality was mixed; while some customers enjoyed the food, others reported issues with cold or poorly prepared items.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions in food preparation.
- LBLakita Brown3 days ago1.0I’ve been coming to this Whataburger since I moved to Rosenberg four years ago and have always ordered my burger the same way without any issues. During my most recent visit, GILMORE told me I couldn’t have both mayonnaise and mustard on my burger because it would be “contaminated.” I’ve never heard that before, and it was very confusing. Unfortunately, his attitude came across as frustrated and unprofessional, which made the experience even more disappointing. I’ve always enjoyed this location, but this interaction left a bad impression. I hope management addresses this so future customers have a better experience. Not to mention my fries were cold!
- RLRoberto Jr Lara5 days ago1.0Waited 20 minutes before going to see what's going on with my food that I ordered online. Then they barely started to cook hash browns when I asked about my food. All they asked if I wanted fries instead. Very unprofessional especially when I ordered ahead of time. Acting like I was in the wrong because I didn't want fries
- OLOtto Lopez6 days ago1.0Horrible service waited 15 min before I left. They prioritized drive through. Don’t come to this location unless you do drive through
- NNNayanFeb 23, 20264.0Always have to wait to longer...
- KNKai NicholasFeb 23, 20261.0Horrible service ! I used to come here daily for lunch. The service has gotten worse and the manager is incompetent.
Frequently Asked Questions About Whataburger
What are the operating hours of Whataburger at 5400 FM 1640 RD STE 500 in Richmond, TX?
Whataburger is open 24 hours a day, seven days a week at this location.
Does Whataburger offer curbside pickup and delivery services?
Yes, Whataburger provides both curbside pickup and delivery options for customers.
What types of food does Whataburger serve?
Whataburger serves burgers, chicken, salads, breakfast, and desserts made to order with 100% pure beef on a toasted five-inch bun.
Is the Whataburger in Richmond wheelchair accessible?
Yes, this Whataburger location has wheelchair accessible entrance, parking, seating, and restrooms.
Are there payment options other than cash at this Whataburger?
Yes, this location accepts debit cards, credit cards, and mobile NFC payments; cash is not required.
Does Whataburger serve breakfast and late-night food?
Yes, Whataburger serves breakfast as well as late-night food every day.
Is there parking available at this Whataburger?
Yes, free parking is available at this Whataburger location.
What nearby places can I visit before or after dining at Whataburger?
Nearby you can visit the USPS post office, Murphy USA gas stations, Walmart Pharmacy, and Fort Bend Technical Center among others, providing convenience and additional services around your meal time.
How can the nearby USPS post office assist me when visiting Whataburger?
The nearby USPS post office allows you to handle mailing tasks conveniently before or after your meal at Whataburger.
Where can I fuel up or grab quick essentials near Whataburger?
Murphy USA and Murphy USA #5672 gas stations are close by, offering fuel and convenience store items for customers visiting Whataburger.
Brand Certified Facts from Whataburger
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Certified March 01, 2026Yext Knowledge Graph
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