Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Numerous customers reported excessively long wait times, often exceeding 20 minutes for simple orders, particularly during late-night shifts.
Food Quality
Several reviews highlighted issues with food temperature, with many customers receiving cold or lukewarm meals, and some reported receiving incorrect or poorly prepared orders.
Customer Service
Mixed feedback on customer service; while some employees received praise for their friendliness and helpfulness, others were criticized for rudeness and lack of attentiveness.
Cleanliness
Multiple reviews pointed out cleanliness issues, including reports of mold on food and unsanitary conditions in the dining area.
LS
lashunder smith
6 days ago
5.0
Very clean
JJ
james jacob
Dec 21, 2025
1.0
should not take 20-30 mins for “fast food”. all my order was 1 burger 1 fries.
DS
Dark Sorceress
Dec 19, 2025
5.0
One of my go to places for a large French fry. For Burger its a whataburger burger meal with mayo no mustard, no onions and no pickle with a sweet tea.
AJ
Angela Gonzalez john
Dec 9, 2025
5.0
Very good food 👌 all clean and very good care when I return I hope to be attended by ms Daniela received very good attention from her I recommend 100% the place
FS
Francis Santiago
Dec 8, 2025
1.0
after 12 it’s a nightmare there’s a white kid with a nappy hair that’s complaining about doing his job like what? why are you working there than you’re making it hard for everyone else co-workers and customers, it’s takes 15+ min to get my food when there’s literally no one make it make sense y’all are losing valuable customers over something so fixable hire new people please and thank you 🙏🏼
What are the operating hours of Whataburger at 5400 FM 1640 RD STE 500 in Richmond, TX?
Whataburger is open 24 hours a day, seven days a week at this location.
Does Whataburger offer curbside pickup and delivery services?
Yes, Whataburger provides both curbside pickup and delivery options for customers.
What types of food does Whataburger serve?
Whataburger serves burgers, chicken, salads, breakfast, and desserts made to order with 100% pure beef on a toasted five-inch bun.
Is the Whataburger in Richmond wheelchair accessible?
Yes, this Whataburger location has wheelchair accessible entrance, parking, seating, and restrooms.
Are there payment options other than cash at this Whataburger?
Yes, this location accepts debit cards, credit cards, and mobile NFC payments; cash is not required.
Does Whataburger serve breakfast and late-night food?
Yes, Whataburger serves breakfast as well as late-night food every day.
Is there parking available at this Whataburger?
Yes, free parking is available at this Whataburger location.
What nearby places can I visit before or after dining at Whataburger?
Nearby you can visit the USPS post office, Murphy USA gas stations, Walmart Pharmacy, and Fort Bend Technical Center among others, providing convenience and additional services around your meal time.
How can the nearby USPS post office assist me when visiting Whataburger?
The nearby USPS post office allows you to handle mailing tasks conveniently before or after your meal at Whataburger.
Where can I fuel up or grab quick essentials near Whataburger?
Murphy USA and Murphy USA #5672 gas stations are close by, offering fuel and convenience store items for customers visiting Whataburger.