Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.2
1,971 reviews
5 stars
1,163
4 stars
400
3 stars
167
2 stars
71
1 star
170
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for their friendliness, while others were reported as rude and unhelpful.
Food Quality
Frequent complaints about food temperature and quality, with many customers receiving cold or improperly prepared items.
Service Speed
Consistent issues with slow service, particularly in the drive-thru, with long wait times reported across multiple visits.
Cleanliness
Concerns about cleanliness in the restaurant, including dirty tables and unsanitary conditions in the restrooms.
Order Accuracy
Numerous reports of incorrect orders and missing items, leading to customer frustration.
- RGRicky GonzalezNov 15, 20251.0worst wait time. of. my. life. no car in sight. no other order to take. just ONE junior cheese burger. 20 minutes. and before they gave me my order, guy at the window opened it and made sure if i had ordered what i ordered. idk what happened to this whataburger but its quickly going to shit with its awful wait times.
- NJNellie JonesNov 11, 20255.0Great burgers.
- NANoman AhmedNov 2, 20255.0Very good customer service
- JSJoy ShahOct 26, 20251.0Worker at drive through seems high, date 10/26/25 4 to 5 am
- CLChristopher LedouxOct 19, 20252.0I really want to like Whataburger, but I can’t. The burgers are never HOT. They’re always lukewarm. It doesn’t matter what location I go to it’s always the same.
Frequently Asked Questions About Whataburger
What are the operating hours of Whataburger at 5400 FM 1640 RD STE 500 in Richmond, TX?
Whataburger is open 24 hours a day, seven days a week at this location.
Does Whataburger offer curbside pickup and delivery services?
Yes, Whataburger provides both curbside pickup and delivery options for customers.
What types of food does Whataburger serve?
Whataburger serves burgers, chicken, salads, breakfast, and desserts made to order with 100% pure beef on a toasted five-inch bun.
Is the Whataburger in Richmond wheelchair accessible?
Yes, this Whataburger location has wheelchair accessible entrance, parking, seating, and restrooms.
Are there payment options other than cash at this Whataburger?
Yes, this location accepts debit cards, credit cards, and mobile NFC payments; cash is not required.
Does Whataburger serve breakfast and late-night food?
Yes, Whataburger serves breakfast as well as late-night food every day.
Is there parking available at this Whataburger?
Yes, free parking is available at this Whataburger location.
What nearby places can I visit before or after dining at Whataburger?
Nearby you can visit the USPS post office, Murphy USA gas stations, Walmart Pharmacy, and Fort Bend Technical Center among others, providing convenience and additional services around your meal time.
How can the nearby USPS post office assist me when visiting Whataburger?
The nearby USPS post office allows you to handle mailing tasks conveniently before or after your meal at Whataburger.
Where can I fuel up or grab quick essentials near Whataburger?
Murphy USA and Murphy USA #5672 gas stations are close by, offering fuel and convenience store items for customers visiting Whataburger.