Whataburger

4.1
2010 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
5400 FM 1640 RD STE 500, RICHMOND, TX
77469, United States

Hours

Reviews

4.2
1,987 reviews
5 stars
1,174
4 stars
400
3 stars
167
2 stars
71
1 star
175

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported excessively long wait times, often exceeding 20 minutes for simple orders, particularly during late-night shifts.

Food Quality

Several reviews highlighted issues with food temperature, with many customers receiving cold or lukewarm meals, and some reported receiving incorrect or poorly prepared orders.

Customer Service

Mixed feedback on customer service; while some employees received praise for their friendliness and helpfulness, others were criticized for rudeness and lack of attentiveness.

Cleanliness

Multiple reviews pointed out cleanliness issues, including reports of mold on food and unsanitary conditions in the dining area.
  • LS
    lashunder smith
    6 days ago
    5.0
    Very clean
  • JJ
    james jacob
    Dec 21, 2025
    1.0
    should not take 20-30 mins for “fast food”. all my order was 1 burger 1 fries.
  • DS
    Dark Sorceress
    Dec 19, 2025
    5.0
    One of my go to places for a large French fry. For Burger its a whataburger burger meal with mayo no mustard, no onions and no pickle with a sweet tea.
  • AJ
    Angela Gonzalez john
    Dec 9, 2025
    5.0
    Very good food 👌 all clean and very good care when I return I hope to be attended by ms Daniela received very good attention from her I recommend 100% the place
  • FS
    Francis Santiago
    Dec 8, 2025
    1.0
    after 12 it’s a nightmare there’s a white kid with a nappy hair that’s complaining about doing his job like what? why are you working there than you’re making it hard for everyone else co-workers and customers, it’s takes 15+ min to get my food when there’s literally no one make it make sense y’all are losing valuable customers over something so fixable hire new people please and thank you 🙏🏼

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 5400 FM 1640 RD STE 500 in Richmond, TX?

Whataburger is open 24 hours a day, seven days a week at this location.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger provides both curbside pickup and delivery options for customers.