Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
1,548 reviews
5 stars
703
4 stars
238
3 stars
131
2 stars
96
1 star
380
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently reported poor service, especially during night shifts, with long wait times and rude staff.
Food Quality
Multiple reviews mentioned issues with food quality, including cold items, incorrect orders, and unsanitary conditions.
Management Issues
Frequent complaints about management's lack of accountability and poor handling of customer concerns.
Positive Staff Experiences
Some employees received praise for their exceptional customer service, providing a contrast to the overall negative feedback.
- AAAlishah Amlani1 day ago1.0Placed a mobile order and instead of telling me to pull up on the right side so they can just run me my order. They made me wait 30 mins in line while everyone else got their hot food but I got cold food. Absolutely ridiculous.
- LBLily BarbozaJan 5, 20261.0the lady taking the orders in the drive-through is very rude yelling on the mic with attitude because I’m Trying to customize my burger, maybe she should be in the back on fries or burgers instead of dealing with customers when she obviously does not have the demeanor for it no customer wants to be yelled at
- KKKrystalDec 28, 20251.0I am very disappointed with my repeated experiences at this location during the night shift. The line is consistently extremely long, customer service is poor, and during my most recent visit my drink was flat. This has happened multiple times, not just once. When I visit in the mornings or early evenings, the service is great, which makes it clear the issue lies with the night shift. This location needs better management and accountability overnight. Consistent quality ? 'service should be provided regardles! the time of day.
- KCkrystal crosbyDec 28, 20251.0The line is always outrageous, the customer service at night is terrible, and this time my drink was flat. I spoke with night time Manager AMBER about my concerns and she had a nasty attitude. This is not a one-time issue — every other night I come to this location, it's the same poor service and lack of urgency. What's frustrating is that when I come in the mornings or evenings, the customer service is great. The problem is clearly the night shift, and they seriously need improvement. Customers shouldn't expect worse service just because it's late.
- RRR RDec 27, 20251.0Extremely slow at the front , as a delivery guy I tell you its hell and money loss to wait the ridiculous amounts of time they make you wait. They prioritize the drive through and wont even hand the delivery that way. Also customers be waiting to dine in minimum 20 minutes and its not even packed the place be empty and people just standing and waiting
Frequently Asked Questions About Whataburger
What are the operating hours of Whataburger in Richmond, TX?
Whataburger in Richmond, TX is open 24 hours a day, 7 days a week.
Does Whataburger offer curbside pickup and delivery services?
Yes, Whataburger offers both curbside pickup and delivery services.
What types of food does Whataburger serve?
Whataburger serves burgers, chicken, salads, and breakfast items made with 100% pure beef and fresh ingredients.
Can I find vegetarian options at Whataburger?
Yes, Whataburger serves vegetarian options.
Is Whataburger family-friendly?
Yes, Whataburger welcomes children and has a children's menu and high chairs available.
Does Whataburger provide wheelchair accessibility?
Yes, Whataburger has a wheelchair accessible entrance, parking, seating, and restrooms.
How can I place an order for Whataburger in Richmond?
You can order online at their menu page: https://whataburger.com/menu?unitNum=1155 or visit the store at 4817 Waterview Town Center Dr.
Is Whataburger located near any other restaurants where I could try different cuisines?
Yes, nearby restaurants include Fuji Sushi and Grill for Japanese cuisine, Torchy's Tacos for Tex-Mex, and Gyro Republic for Greek food.
Are there nearby coffee shops close to Whataburger for a coffee or smoothie after your meal?
Yes, Black Rock Coffee Bar and Qamaria Yemeni Coffee Co. are nearby and offer coffee and smoothies.
What are some nearby services available to visitors around Whataburger?
Nearby services include Apex Urgent Care Richmond for medical needs and Tune up The Manly Salon for personal grooming.