Brand Certified
Whataburger
3.5(1577 reviews)
Certified by Whataburger • Mar 01, 2026
Business Details
4817 WATERVIEW TOWN CENTER DR, RICHMOND, TX
77407, United States
Certified by Whataburger • Mar 01, 2026
(281) 201-6625
Certified by Whataburger • Mar 01, 2026
http://www.whataburger.com/
Certified by Whataburger • Mar 01, 2026
About
Certified by Whataburger • Mar 01, 2026
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Whataburger • Mar 01, 2026
Hours
Certified by Whataburger • Mar 01, 2026
Reviews
3.5
1,577 reviews
5 stars
719
4 stars
242
3 stars
131
2 stars
97
1 star
388
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary significantly, with some praising friendly staff while others report rude and unprofessional behavior, particularly during night shifts.
Speed of Service
Many customers express frustration with slow service, often waiting excessively long for their orders, regardless of the time of day.
Food Quality
Food quality is inconsistent, with reports of cold meals, incorrect orders, and issues with cleanliness, particularly in the dining area.
Management Issues
Several reviews highlight problems with management, including poor staff treatment and lack of effective oversight, contributing to the overall negative experience.
- JCJordan ChavezFeb 25, 20265.0I really enjoyed my experience at this whataburger, I’m not from around here so I’m wouldn’t be at this location often but a huge shoutout to the manager Amber for the great service and having a nice laugh. Nothing to complain about to food or environment.
- CCcarlitxsFeb 16, 20261.0Came in around 2:30 am. Not busy inside nor outside. Not only are the trash overflowing but the tables are not cleaned. Took forever to get our meal as if they were transporting everything from the warehouse still. 40+ minutes to be told “it’s coming right up”. Worst Whataburger I’ve visited. Besides taking forever to make the food they’re more focused on talking about not getting their behind ate in weeks. They were for sure cooking the fries one by one with how much time they took. Edit: we ended up getting a refund and so did another customer. On the way out we saw the same person still waiting in their car who was there before us. That enough says a lot about this location.
- JJJmikerzFeb 15, 20262.0Me and my wife were craving for some whataburger. So we went to this location. Place was clean, but our order took 40min.... there wer 3 cars in the drive thru and 2 people eating inside. There were about 6-7 staff in there and it took ages to get our small order.
- TATony AndersonFeb 14, 20265.0I’ve been coming to this location for years, and it wasn’t until recently that we started having consistently positive experiences, both dining in and through the drive-thru. Most recently, my wife and I dined inside and had such a wonderful experience with Persyphanie. She was extremely pleasant, helpful, and personable. It truly stood out. We also learned there had been a change in management, which definitely explains the improvements we’ve noticed. This was our first time having a manager interact with us on that level, genuinely checking in and making sure we were taken care of. The shift in staff attitude and overall service has been noticeable, and I truly believe that positive change is a direct reflection of the new leadership. Keep up the great work!
- KWKayla WilliamsFeb 14, 20265.0I had a great experience at Whataburger this morning! Rehana greeted me warmly at the speaker and said, “Thank you for choosing Whataburger, would you like to try a breakfast burger?” Her tone was friendly, welcoming, and professional. She made the ordering process smooth and pleasant from the very start. Excellent customer service like that really makes a difference. Thank you, Rehana, for starting my morning off right!
Frequently Asked Questions About Whataburger
What are the operating hours of Whataburger in Richmond, TX?
Whataburger in Richmond, TX is open 24 hours a day, 7 days a week.
Does Whataburger offer curbside pickup and delivery services?
Yes, Whataburger offers both curbside pickup and delivery services.
What types of food does Whataburger serve?
Whataburger serves burgers, chicken, salads, and breakfast items made with 100% pure beef and fresh ingredients.
Can I find vegetarian options at Whataburger?
Yes, Whataburger serves vegetarian options.
Is Whataburger family-friendly?
Yes, Whataburger welcomes children and has a children's menu and high chairs available.
Does Whataburger provide wheelchair accessibility?
Yes, Whataburger has a wheelchair accessible entrance, parking, seating, and restrooms.
How can I place an order for Whataburger in Richmond?
You can order online at their menu page: https://whataburger.com/menu?unitNum=1155 or visit the store at 4817 Waterview Town Center Dr.
Is Whataburger located near any other restaurants where I could try different cuisines?
Yes, nearby restaurants include Fuji Sushi and Grill for Japanese cuisine, Torchy's Tacos for Tex-Mex, and Gyro Republic for Greek food.
Are there nearby coffee shops close to Whataburger for a coffee or smoothie after your meal?
Yes, Black Rock Coffee Bar and Qamaria Yemeni Coffee Co. are nearby and offer coffee and smoothies.
What are some nearby services available to visitors around Whataburger?
Nearby services include Apex Urgent Care Richmond for medical needs and Tune up The Manly Salon for personal grooming.
Brand Certified Facts from Whataburger
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Certified March 01, 2026Yext Knowledge Graph
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