Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
1,199 reviews
5 stars
583
4 stars
186
3 stars
105
2 stars
71
1 star
254
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20 minutes, for both drive-thru and curbside orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Customer Service
While some customers praised individual staff members for their friendliness, overall service was criticized for being slow and disorganized.
Food Quality
Feedback on food quality was mixed; while some enjoyed the taste, others complained about cold food and poorly prepared items.
Cleanliness
Several customers noted that the restaurant was clean, contributing positively to their dining experience.
- MBMarkho BabasoroNov 5, 20254.0I love it the location at Cinco Ranch was super fast lol. I set my stuff down and went to use the restroom and my food was already there.
- JPJohana PerezNov 2, 20255.0Great service! Manager was super nice and the guy taking our order( Kam)
- ABAndy BlythNov 2, 20255.0These are my fast food fries. Sometimes they aren't fully cooked which sucks. But when they are done right, they are great. Burgers are often a little on the dry side. But tasty enough.
- RPRanese PrawlNov 1, 20251.0Not gonna lie the customer service was good. The people were nice but that’s it. The actual service sucks….. the line moved super slow, everyone inside seemed to be at a certain level of flustered and my food was raw when I received it. And I don’t mean a little pink……I mean the breading was just sliding off and mushy and the strip was limp and pink all over! I would most likely never go back to this location. For the line to move as slow as it did and the food still be raw…… fries were brown and tasted like they weee just pre soaking in oil before frying them, tea was barely sweet. It was all unpleasant.
- VMVianca MartinezOct 19, 20251.0This is the worst Whataburger I have been in all of Texas. I waited over 20 minutes for my food. They kept telling me they did not know when it would be ready. When I told them I wanted my money back, they brought my food. The soda is flat. A group of people arrived about 10 minutes after I had order and they got their food first. Management needs to do a better job.
Frequently Asked Questions About Whataburger
What are the operating hours for Whataburger in Richmond, TX?
Whataburger in Richmond, TX is open 24 hours a day, 7 days a week.
Does Whataburger offer curbside pickup and delivery services?
Yes, Whataburger offers both curbside pickup and delivery services for your convenience.
What types of food does Whataburger serve?
Whataburger serves burgers, chicken, salads, and breakfast items, all made to order with 100% pure beef and served on a toasted five-inch bun.
Is Whataburger accessible for people with disabilities?
Yes, Whataburger has wheelchair accessible entrance, parking, seating, and restrooms to accommodate guests with disabilities.
Can I dine in at Whataburger and do they have seating?
Yes, Whataburger welcomes dine-in customers and provides seating, including high chairs for children.
Are children and families welcome at Whataburger?
Yes, Whataburger welcomes children and offers a children's menu to cater to younger guests.
What payment methods does Whataburger accept?
Whataburger accepts debit cards, credit cards, and mobile NFC payments; it does not require cash only.
Are there any popular dining options near Whataburger in Richmond, TX?
Nearby dining options include The Toasted Yolk Cafe for breakfast and brunch, Raising Cane's for chicken, Chick-fil-A The Crossing at Katy Fulshear, and Panda Express for Chinese fast food.
Which stores near Whataburger are suitable for shopping after a meal?
After visiting Whataburger, you can explore nearby stores like Ross Dress for Less, TJMaxx, Dollar Tree, Five Below, and Mimosa Boutique for various shopping needs.
Are there any local services near Whataburger that customers might find useful?
Yes, nearby services include Smart Financial Credit Union for banking, Sport Clips Haircuts of Fulshear for haircuts, PetSmart Grooming for pet care, and Premier Dental Studio of Katy for dental services.