At Wendy’s in Richmond, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Richmond, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous reviews highlight consistently poor service, including incorrect orders, rude staff, and long wait times.
Food Quality
Customers frequently report receiving cold, stale, or improperly prepared food, leading to dissatisfaction.
Management Issues
Many reviews indicate a lack of effective management, with complaints about staff behavior and operational inefficiencies.
Customer Experience
Overall, the dining experience is marred by negative interactions with staff and frequent order mistakes.
SR
Shahina Rahman
Jan 28, 2026
1.0
Something wrong with this restaurant. Never seen customers inside. I think inside close all the time. Drive through ok but slow service. I was there today at 9am nobody was there in the drive through.
W3
Who cares 352
Dec 13, 2025
1.0
My mother picked up some Wendy’s for me and as I was done eating my nuggets, I found this last one at the bottom of the bag… I didn’t take a bite out of this nugget. And these are clearly teeth marks… some trifling, nasty worker took a bite out of my nugget and threw it back in the bag!!!!
JC
Jacquelyn Cabrera
Dec 3, 2025
1.0
Less than one star this place does not care about anything they need to fire everyone there because no one gives a damn on getting orders right
AA
adri
Nov 9, 2025
1.0
i should’ve read the reviews before coming here so many times. every single time i order here, the people there looks like they want to end it all and always messes up my order. i ordered a baked potato and the potato was SMALL. it was gone in three bites like this is ridiculous. i’ve had wendy potatoes before and i usually never finish them bc of how big they are. these are so small that i wasn’t even satisfied. and to top it all off, i asked for extra crackers for my chili and the girl just ignored me. this isn’t the first time i received bad service from these people. i should start going to a different location because at this point, it’s getting ridiculous. the manager clearly doesn’t care to tell their employees to do their job right. this store needs to be shut down or something
SA
Shane Ayangco
Sep 29, 2025
1.0
Ordered kids meal tenders... Only to realize they gave me everything EXCEPT the tenders 💀👎 Incompetence
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's in Richmond, TX?
The drive-through is open daily from 9:00 AM to midnight.
Does this Wendy's location offer breakfast?
Yes, Wendy's in Richmond, TX serves breakfast with options like breakfast combos, croissant sandwiches, and coffee.
Can I order Wendy's food for delivery near Richmond, TX?
Yes, delivery is available. You can check availability and order through the Wendy's app or at order.wendys.com by entering your address.
What payment methods does Wendy's in Richmond accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's Richmond location for feedback or questions?
You can call (832) 757-9352, reach out via Wendy's Contact page or call 888-624-8140 for Customer Care.
Are there any nearby gas stations to Wendy's in Richmond, TX?
Yes, there is an Exxon gas station nearby which customers can use to fuel up before or after visiting Wendy's.
What restaurants are near Wendy's Richmond location?
Nearby restaurants include Popeyes® Louisiana Kitchen for chicken lovers and TG's Cravings for American cuisine.
What entertainment options are close to Wendy's in Richmond?
You can visit Let Me Out Escape Rooms for a fun escape experience or EinStein's Pub and Arcade for games and pub atmosphere near Wendy's.
Does Wendy's Richmond have a drive-thru and takeout options?
Yes, this Wendy's location has a drive-thru and offers takeout services.
Where can I find the Wendy's Richmond menu and place an online order?
You can view the menu at https://menu.wendys.com/ and place orders online at https://order.wendys.com.
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