Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Richmond, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Richmond, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
2.6
224 reviews
5 stars
61
4 stars
26
3 stars
14
2 stars
17
1 star
106
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported receiving incorrect orders or missing items, leading to frustration.
Customer Service
Many reviews highlighted poor customer service, including rude staff and lack of assistance.
Food Quality
Customers frequently complained about cold, stale, or poorly prepared food.
Management Issues
Several reviews pointed to mismanagement and lack of proper training among staff.
Long Wait Times
Customers experienced excessive wait times both in the drive-thru and inside the restaurant.
- AAadriNov 9, 20251.0i should’ve read the reviews before coming here so many times. every single time i order here, the people there looks like they want to end it all and always messes up my order. i ordered a baked potato and the potato was SMALL. it was gone in three bites like this is ridiculous. i’ve had wendy potatoes before and i usually never finish them bc of how big they are. these are so small that i wasn’t even satisfied. and to top it all off, i asked for extra crackers for my chili and the girl just ignored me. this isn’t the first time i received bad service from these people. i should start going to a different location because at this point, it’s getting ridiculous. the manager clearly doesn’t care to tell their employees to do their job right. this store needs to be shut down or something
- SAShane AyangcoSep 29, 20251.0Ordered kids meal tenders... Only to realize they gave me everything EXCEPT the tenders 💀👎 Incompetence
- MPMark PersaudSep 23, 20251.0Just tried to order food 30 minutes ago. Was told cash only. Highly suspicious. Didn't get food 🥝
- SMSabah MemonSep 4, 20251.0DISGUSTING!!! The worst wendys ever, spent almost 20 bucks for some hard cold nuggets that were hard as rock. Called to complain and the guy said “watchu want me to do” what horrible attitude. Some Hispanic guy with glasses that works there, wish I knew his name. He shouldn’t be working there if he doesn’t want anyone coming.
- KKKicklighterAug 2, 20251.0Just keep driving. Find another Wendy's. This place is so mismanaged. They keep the bathrooms locked and claim they don't have keys. Also came in for breakfast at 7:40am. Lobby still closed. The rating this store has make perfect sense.
Frequently Asked Questions About Wendy's
Is 091 Aliana Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Richmond, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Richmond, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (832) 757-9352.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 091 Aliana Wendy’s serve breakfast?
Yes, this Wendy’s location in Richmond, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Richmond, TX?
The drive-through is open daily from 9:00 AM to midnight.
Does this Wendy's location offer breakfast?
Yes, Wendy's in Richmond, TX serves breakfast with options like breakfast combos, croissant sandwiches, and coffee.
Can I order Wendy's food for delivery near Richmond, TX?
Yes, delivery is available. You can check availability and order through the Wendy's app or at order.wendys.com by entering your address.
What payment methods does Wendy's in Richmond accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's Richmond location for feedback or questions?
You can call (832) 757-9352, reach out via Wendy's Contact page or call 888-624-8140 for Customer Care.
Are there any nearby gas stations to Wendy's in Richmond, TX?
Yes, there is an Exxon gas station nearby which customers can use to fuel up before or after visiting Wendy's.
What restaurants are near Wendy's Richmond location?
Nearby restaurants include Popeyes® Louisiana Kitchen for chicken lovers and TG's Cravings for American cuisine.
What entertainment options are close to Wendy's in Richmond?
You can visit Let Me Out Escape Rooms for a fun escape experience or EinStein's Pub and Arcade for games and pub atmosphere near Wendy's.
Does Wendy's Richmond have a drive-thru and takeout options?
Yes, this Wendy's location has a drive-thru and offers takeout services.
Where can I find the Wendy's Richmond menu and place an online order?
You can view the menu at https://menu.wendys.com/ and place orders online at https://order.wendys.com.