Brand Certified
Wendy's
3.7(657 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
21950 Williams Way, Richmond, TX
77469, United States
Certified by Wendy's • Mar 01, 2026
(281) 656-1885
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/tx/richmond/21950-williams-way
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Richmond, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Richmond, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.7
657 reviews
5 stars
301
4 stars
120
3 stars
81
2 stars
37
1 star
118
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, with many expressing frustration over slow service and incorrect orders.
Food Quality
Mixed reviews on food quality, with some customers enjoying the burgers while others complained about cold, stale, or improperly prepared items.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms, contributing to a negative dining experience.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction and frustration.
Customer Experience
Inconsistent experiences reported, with some customers praising friendly service while others felt ignored or treated poorly.
- KHKj HintonFeb 23, 20265.0Excellent
- PHPolice please help Being hackedFeb 2, 20261.0Bad service- Lady said at 11 pm she is only taking doordash and online orders.Lady is on her personal phone chatting and laughing. Unprofessional
- MBMichael BrichJan 13, 20261.0Save your money and do not come here as the cost is way higher than quality. Your guaranteed to get refried fries or food. I had a asiago chicken sandwich and all I could smell was grease because it been sitting out so long before it was re-cooked for my order. I'll never be going here again. Shut this location down, its an embarrassment to the franchise.
- CTCrissy TrevinoJan 9, 20261.0There drink machine was serving carbonated water. The employees acted surprised. They didn't want to solve the problem. I took it like, oh well, that's all they have no refunds.No nothing to myself.I thought they can keep the change.They probably needed more than what I do. What gets me they serving the drive thru carbonated water, instead of the drinks, and I was waiting for somebody to come in and say something. Never again
- JFJocelyn FloresDec 15, 20251.0Just tried to eat there, is 8:34pm, all closed. They just were taken drive-thru orders. I went there and asked about why they had dinner closed, the girl sounded super stoned, she said they close dinner at 10pm then regret it and said: “well, I don’t know why its closed, sometimes we close early, but yes, well, I don’t know” Can you please hire people who are willing to actually respond with logical answers?
Frequently Asked Questions About Wendy's
Is 050 Williams Way Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the hours of operation for the Wendy's drive-through at 21950 Williams Way?
The drive-through is open daily from 6:00 AM to 1:00 AM.
Is this Wendy's location in Richmond, TX open currently?
Yes, the Wendy's at 21950 Williams Way is open and committed to serving quality food daily.
Does this Wendy’s serve breakfast and what options are available?
Yes, breakfast is served and includes combos, croissants, biscuits, classic sandwiches, coffee, and sides.
How can I order Wendy’s food online or through an app?
You can order through the Wendy's app or at order.wendys.com by selecting the Richmond location.
What payment methods are accepted at Wendy's on Williams Way?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is there a drive-through service available at this Wendy’s?
Yes, this Wendy’s location has a drive-through open daily from 6:00 AM to 1:00 AM.
What nearby places can I visit along with Wendy's at 21950 Williams Way?
Nearby, you can visit Shell gas station for fuel or a car wash, and Wake and Fry Donuts for breakfast treats.
Are there fitness or wellness centers near the Wendy's at Williams Way?
Yes, Rockhopper Strong Fitness gym and Nisha's Salon and Spa are located nearby for fitness and beauty services.
Can visitors staying nearby easily access Wendy's at Williams Way?
Absolutely. Fairfield Inn & Suites by Marriott Houston Richmond hotel is near Wendy’s, making it convenient for guests to dine there.
How can I provide feedback or contact the Wendy's at 21950 Williams Way?
You can call (281) 656-1885 or visit the Wendy’s Contact page for Live Chat or to leave a message. They also have a Customer Satisfaction Survey online.
Brand Certified Facts from Wendy's
This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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