At Wendy’s in Richmond, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Richmond, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Many customers reported rude and unhelpful staff, particularly during afternoon shifts.
Food Quality
Inconsistent food quality; some customers received cold or improperly prepared items.
Cleanliness
Numerous complaints about the cleanliness of the restaurant and bathrooms.
Order Accuracy
Frequent issues with incorrect orders and missing items.
Speed of Service
Service speed varies; some customers experienced long waits, while others reported quick service.
DM
dollface mulah
Oct 31, 2025
1.0
Manager Rude !!!!! Always have an attitude !! Just rude for no reason and since when you have to 25cents ketchup packets !! If fast food isn’t your profession then give it to someone else
G0
game life 019
Oct 15, 2025
1.0
Afternoon workers are really rude. their whole attitude is they hate their job and forced to be their like kids at school ? worker made my food and gave it to me before the 2nd worker can fill up 2 drinks , put on lids , n pass it to me. No straws or tissue either. Night workers are way better
CD
Cornelio DeLaCerda
Oct 2, 2025
5.0
Great breakfast
TT
Tina
Sep 20, 2025
5.0
When I stopped here the card machine was down so I could not redeem points on the website. But I was able to get complementary drink for the long wait.
JD
Julia D
Sep 18, 2025
2.0
Every table in the restaurant was dirty. Half of the drinks in the machine are unavailable. The order was wrong. A guy that was eating out at a table (maybe a worker/manager) wearing a muscle shirt went behind the counter to help, didn't wash up first or glove up and was working the window and line. Just chaotic and unclean.
Then ordered Frostys to go and they got the sizes and flavors wrong.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Richmond, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Richmond, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (281) 656-1885.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 050 Williams Way Wendy’s serve breakfast?
Yes, this Wendy’s location in Richmond, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the hours of operation for the Wendy's drive-through at 21950 Williams Way?
The drive-through is open daily from 6:00 AM to 1:00 AM.
Is this Wendy's location in Richmond, TX open currently?
Yes, the Wendy's at 21950 Williams Way is open and committed to serving quality food daily.
Does this Wendy’s serve breakfast and what options are available?
Yes, breakfast is served and includes combos, croissants, biscuits, classic sandwiches, coffee, and sides.
How can I order Wendy’s food online or through an app?
You can order through the Wendy's app or at order.wendys.com by selecting the Richmond location.
What payment methods are accepted at Wendy's on Williams Way?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is there a drive-through service available at this Wendy’s?
Yes, this Wendy’s location has a drive-through open daily from 6:00 AM to 1:00 AM.
What nearby places can I visit along with Wendy's at 21950 Williams Way?
Nearby, you can visit Shell gas station for fuel or a car wash, and Wake and Fry Donuts for breakfast treats.
Are there fitness or wellness centers near the Wendy's at Williams Way?
Yes, Rockhopper Strong Fitness gym and Nisha's Salon and Spa are located nearby for fitness and beauty services.
Can visitors staying nearby easily access Wendy's at Williams Way?
Absolutely. Fairfield Inn & Suites by Marriott Houston Richmond hotel is near Wendy’s, making it convenient for guests to dine there.
How can I provide feedback or contact the Wendy's at 21950 Williams Way?
You can call (281) 656-1885 or visit the Wendy’s Contact page for Live Chat or to leave a message. They also have a Customer Satisfaction Survey online.