Wendy's

3.7
654 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Richmond, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Richmond, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
21950 Williams Way, Richmond, TX
77469, United States

Hours

Reviews

3.7
654 reviews
5 stars
300
4 stars
120
3 stars
81
2 stars
37
1 star
116

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others noted rudeness and poor customer interactions.

Food Quality

Mixed reviews on food quality; some enjoyed the burgers and fries, while others complained about cold, undercooked, or incorrect orders.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Operational Issues

Frequent complaints about the restaurant closing early, incorrect order fulfillment, and poor handling of mobile orders.
  • CT
    Crissy Trevino
    3 days ago
    1.0
    There drink machine was serving carbonated water. The employees acted surprised. They didn't want to solve the problem. I took it like, oh well, that's all they have no refunds.No nothing to myself.I thought they can keep the change.They probably needed more than what I do. What gets me they serving the drive thru carbonated water, instead of the drinks, and I was waiting for somebody to come in and say something. Never again
  • JF
    Jocelyn Flores
    Dec 15, 2025
    1.0
    Just tried to eat there, is 8:34pm, all closed. They just were taken drive-thru orders. I went there and asked about why they had dinner closed, the girl sounded super stoned, she said they close dinner at 10pm then regret it and said: “well, I don’t know why its closed, sometimes we close early, but yes, well, I don’t know” Can you please hire people who are willing to actually respond with logical answers?
  • OP
    O P
    Dec 15, 2025
    5.0
    Great burgers and fries Better than any other fast food restaurants
  • KH
    K H
    Nov 30, 2025
    5.0
    I always come here with no issues but I received great service tonight. The red haired girl in the drive thru was the absolute sweetest! Awesome customer service
  • LW
    Lee Weishiemer
    Nov 19, 2025
    3.0
    Chicken tenders were aweful!! One out of the four was good.

Frequently Asked Questions About Wendy's

Is 050 Williams Way Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the hours of operation for the Wendy's drive-through at 21950 Williams Way?

The drive-through is open daily from 6:00 AM to 1:00 AM.