Wendy's

3.7
645 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Richmond, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Richmond, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
21950 Williams Way, Richmond, TX
77469, United States

Hours

Reviews

3.7
645 reviews
5 stars
296
4 stars
120
3 stars
79
2 stars
37
1 star
113

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, particularly during afternoon shifts.

Food Quality

Inconsistent food quality; some customers received cold or improperly prepared items.

Cleanliness

Numerous complaints about the cleanliness of the restaurant and bathrooms.

Order Accuracy

Frequent issues with incorrect orders and missing items.

Speed of Service

Service speed varies; some customers experienced long waits, while others reported quick service.
  • DM
    dollface mulah
    Oct 31, 2025
    1.0
    Manager Rude !!!!! Always have an attitude !! Just rude for no reason and since when you have to 25cents ketchup packets !! If fast food isn’t your profession then give it to someone else
  • G0
    game life 019
    Oct 15, 2025
    1.0
    Afternoon workers are really rude. their whole attitude is they hate their job and forced to be their like kids at school ? worker made my food and gave it to me before the 2nd worker can fill up 2 drinks , put on lids , n pass it to me. No straws or tissue either. Night workers are way better
  • CD
    Cornelio DeLaCerda
    Oct 2, 2025
    5.0
    Great breakfast
  • TT
    Tina
    Sep 20, 2025
    5.0
    When I stopped here the card machine was down so I could not redeem points on the website. But I was able to get complementary drink for the long wait.
  • JD
    Julia D
    Sep 18, 2025
    2.0
    Every table in the restaurant was dirty. Half of the drinks in the machine are unavailable. The order was wrong. A guy that was eating out at a table (maybe a worker/manager) wearing a muscle shirt went behind the counter to help, didn't wash up first or glove up and was working the window and line. Just chaotic and unclean. Then ordered Frostys to go and they got the sizes and flavors wrong.

Frequently Asked Questions About Wendy's

Is 050 Williams Way Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.