Wayback Burgers

4.3
654 reviews

About

Burger JointAmerican RestaurantFast Food Restaurant
We're a fast-casual burger joint serving fresh burgers, hand-dipped milkshakes and more.

Location

Wayback Burgers
18321 West Airport Blvd, Richmond, TX
77407, United States

Hours

Reviews

4.3
654 reviews
5 stars
469
4 stars
59
3 stars
24
2 stars
27
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Khoi and other staff members received numerous compliments for their friendly, helpful, and professional service.

Food Quality

While many customers praised the burgers for being delicious and flavorful, there were also complaints about inconsistent food quality, including dry patties and poorly prepared items.

Cleanliness

Several reviews noted issues with cleanliness in the dining area and bathrooms, with some customers expressing disappointment.

Atmosphere

The restaurant was generally described as having a pleasant atmosphere, with a retro diner feel, although some customers felt uncomfortable during their visits.

Value for Money

Opinions varied on the value for money, with some customers finding the prices reasonable for the quality, while others felt the food did not justify the cost.
  • BJ
    Becca Jones
    4 days ago
    5.0
    Food was pretty good! The young man running the place was on top of EVERYTHING! And they even have a pokestop! 10/10 would recommend. Try the Chipotle mayo!!
  • BH
    Brandon Holsten
    Nov 14, 2025
    3.0
    The double bacon burger was good.. They don’t know how to cook cheese curds though I received a large cheese curd that basically all the cheese has been melted out….. when you’re cooking cheese curds the cheese is not supposed to come out of the breading… otherwise you’re left with the empty hollow piece of bread with no cheese…
  • LP
    Larry Pham
    Nov 8, 2025
    4.0
    I had higher hopes for Wayback Burgers. It wasn’t bad, but it also didn’t quite live up to expectations. The burger itself was a little above average juicy and flavorful, with great topping options that really added to the experience. As you can see from the photos, it was a bit of a messy burger, but honestly, I love a good messy burger, so no complaints there! The real disappointment came with the pickle chips. I ordered a large, but what I got barely looked like a handful. For the price, it definitely didn’t feel worth it. On top of that, they were way too salty so much so that we ended up throwing them out. Overall, the burger was enjoyable, but the sides and value left me underwhelmed.
  • RH
    Rick Hart
    Nov 1, 2025
    5.0
    Khoi was a great help with our rewards code as we has lost the QR code and only had a number - he was personable and friendly 😀
  • ZQ
    Zun Qz
    Oct 25, 2025
    1.0
    I am not sure what is going on with this place. The food quality used to be good and it used to be packed but not anymore. I tried to give it another try and order a family meal , I asked if I could substitute tomatoes with mushrooms since my kids do not like tomatoes but they refused. When we got our order, the chicken strips were not cooked and the breading was literally falling off as we tried to pick it. The meal comes with a full order of fries but there were hardly any fries in our tray. Overall very disappointed with this place. They really need to work on their customer service because I would hate to see them lose business.

Frequently Asked Questions About Wayback Burgers

What type of food does Wayback Burgers serve?

Wayback Burgers is a fast-casual burger joint serving fresh burgers, hand-dipped milkshakes, hot dogs, and chicken sandwiches.

What are the operating hours of Wayback Burgers in Richmond, TX?

Wayback Burgers is open Monday through Thursday from 10:30 AM to 10:00 PM, and Friday through Sunday from 10:30 AM to 11:00 PM.