Khoi and other staff members received numerous compliments for their friendly, helpful, and professional service.
Food Quality
While many customers praised the burgers for being delicious and flavorful, there were also complaints about inconsistent food quality, including dry patties and poorly prepared items.
Cleanliness
Several reviews noted issues with cleanliness in the dining area and bathrooms, with some customers expressing disappointment.
Atmosphere
The restaurant was generally described as having a pleasant atmosphere, with a retro diner feel, although some customers felt uncomfortable during their visits.
Value for Money
Opinions varied on the value for money, with some customers finding the prices reasonable for the quality, while others felt the food did not justify the cost.
BJ
Becca Jones
4 days ago
5.0
Food was pretty good! The young man running the place was on top of EVERYTHING! And they even have a pokestop! 10/10 would recommend. Try the Chipotle mayo!!
BH
Brandon Holsten
Nov 14, 2025
3.0
The double bacon burger was good.. They don’t know how to cook cheese curds though I received a large cheese curd that basically all the cheese has been melted out….. when you’re cooking cheese curds the cheese is not supposed to come out of the breading… otherwise you’re left with the empty hollow piece of bread with no cheese…
LP
Larry Pham
Nov 8, 2025
4.0
I had higher hopes for Wayback Burgers. It wasn’t bad, but it also didn’t quite live up to expectations. The burger itself was a little above average juicy and flavorful, with great topping options that really added to the experience. As you can see from the photos, it was a bit of a messy burger, but honestly, I love a good messy burger, so no complaints there!
The real disappointment came with the pickle chips. I ordered a large, but what I got barely looked like a handful. For the price, it definitely didn’t feel worth it. On top of that, they were way too salty so much so that we ended up throwing them out. Overall, the burger was enjoyable, but the sides and value left me underwhelmed.
RH
Rick Hart
Nov 1, 2025
5.0
Khoi was a great help with our rewards code as we has lost the QR code and only had a number - he was personable and friendly 😀
ZQ
Zun Qz
Oct 25, 2025
1.0
I am not sure what is going on with this place. The food quality used to be good and it used to be packed but not anymore. I tried to give it another try and order a family meal , I asked if I could substitute tomatoes with mushrooms since my kids do not like tomatoes but they refused. When we got our order, the chicken strips were not cooked and the breading was literally falling off as we tried to pick it. The meal comes with a full order of fries but there were hardly any fries in our tray. Overall very disappointed with this place.
They really need to work on their customer service because I would hate to see them lose business.
Wayback Burgers is a fast-casual burger joint serving fresh burgers, hand-dipped milkshakes, hot dogs, and chicken sandwiches.
What are the operating hours of Wayback Burgers in Richmond, TX?
Wayback Burgers is open Monday through Thursday from 10:30 AM to 10:00 PM, and Friday through Sunday from 10:30 AM to 11:00 PM.
Does Wayback Burgers offer delivery and pickup services?
Yes, Wayback Burgers offers both in-store pickup and delivery services.
What payment methods are accepted at Wayback Burgers?
Wayback Burgers accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
Where is Wayback Burgers located in Richmond, TX?
Wayback Burgers is located at 18321 West Airport Blvd, Suite 110, Richmond, TX 77407, USA.
Can I order Wayback Burgers online for delivery?
Yes, you can order online for delivery through their website at https://order.waybackburgers.com/menu/wayback-burgers-richmond-tx?handoff=delivery.
Are there any nearby dining options around Wayback Burgers?
Yes, nearby dining options include CM Chicken Richmond, Kati Roll Wala, Ginsoy Extreme Chinese, Grain and Berry cafe, Symphony House of Cakes and Ice Cream, and Einstein Bros. Bagels, among others.
Where can I find beauty and spa services near Wayback Burgers?
Nearby beauty and spa options include Beauty and The Best Medspa, KP Nails Studio, Anna Brows- Microblading Lip Blush Eyelash Richmond Texas, Salons by JC Aliana Trace, Roucou Salon, SOI Brow Threading Salon, and Nelly's Studio.
Are there any fitness or recreational facilities near Wayback Burgers?
Yes, Big Blue Swim School, a swimming instructor and recreation venue, is located nearby. It's ideal for families looking for swim lessons before or after dining.
What are some nearby essential services close to Wayback Burgers?
Nearby essential services include Richmond Smiles Dental, Epic Smiles of Aliana, BLVD Dentistry & Orthodontics, CARDIOCLINIC, Texas Bay Credit Union-Richmond Branch, Jiffy Lube, and LibertyX Bitcoin ATM.