Tropical Smoothie Cafe

4.2
285 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
5620 West Grand Parkway South, Richmond, TX
77406, United States

Hours

Reviews

4.2
285 reviews
5 stars
193
4 stars
31
3 stars
14
2 stars
14
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and unhelpful responses to complaints.

Food Quality

While some customers enjoyed the food and smoothies, there were multiple complaints about food safety and quality issues.

Speed of Service

Customers frequently noted slow service, particularly in the drive-thru and during busy hours.

Consistency

Some regular customers appreciated the consistency in taste and quality, while others experienced significant discrepancies in their orders.

Cleanliness

Several reviews praised the cleanliness of the location, contributing positively to the overall experience.
  • JP
    Jodi Perry
    Oct 17, 2025
    5.0
    Went there first time had the cashier surprise me after I explained what I was looking for. Would go back again
  • BC
    Brandi C
    Aug 9, 2025
    1.0
    Food is great, but the drive thru is very slow!
  • AS
    Anna Sam
    Jul 21, 2025
    5.0
    Love their smoothies
  • KK
    Karla
    Jul 2, 2025
    1.0
    Unfortunately, this location has consistently disappointed across multiple visits. Most recently, we ordered kids' quesadillas and a smoothie. The quesadillas were completely inedible with a strong plastic smell and taste that made us question food safety. When I tried calling to address this concerning issue, no one answered despite multiple attempts, and my voicemail was never returned. I really wanted to support this location, but between the wrong orders, poor food quality, and lack of customer service response, I cannot recommend this restaurant. The food safety concerns from our last visit were particularly troubling and went completely unaddressed by management.
  • FI
    Franklin Ijenebe
    Apr 6, 2023
    5.0
    Nice

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the regular dine-in hours at Tropical Smoothie Cafe?

The cafe is open for dine-in Monday through Friday from 7 AM to 9 PM, Saturday from 8 AM to 9 PM, and Sunday from 10 AM to 8 PM.