Tropical Smoothie Cafe

4.2
285 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
5620 West Grand Parkway South, Richmond, TX
77406, United States

Hours

Reviews

4.2
285 reviews
5 stars
193
4 stars
31
3 stars
14
2 stars
14
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unhelpful responses to complaints.

Food Quality

Mixed feedback on food quality, with some customers praising the smoothies and wraps, while others reported issues like spoiled food and incorrect orders.

Speed of Service

Many customers expressed frustration with slow service, particularly in the drive-thru and during busy hours.

Cleanliness

Some reviews noted cleanliness and a pleasant atmosphere, while others pointed out inconsistencies in the dining experience.
  • JP
    Jodi Perry
    Oct 17, 2025
    5.0
    Went there first time had the cashier surprise me after I explained what I was looking for. Would go back again
  • BC
    Brandi C
    Aug 9, 2025
    1.0
    Food is great, but the drive thru is very slow!
  • AS
    Anna Sam
    Jul 21, 2025
    5.0
    Love their smoothies
  • AC
    a c
    May 28, 2024
    1.0
    Went through the drive thru today the girl on the speaker was very rude. I told her what I would like and she proceeds to yell "WHAT" indicating she couldnt hear me? Very unprofessional, did not greet me/barely spoke just said "7.95" and took my card and shut the window. The name on my cup says Saria was the server. This establishment needs to properly train these employees how to talk to people. Smoothie overall was okay. Will not go back.
  • WD
    William Dickerson
    May 8, 2019
    5.0
    Great service, great menu to stay healthy

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the regular dine-in hours at Tropical Smoothie Cafe?

The cafe is open for dine-in Monday through Friday from 7 AM to 9 PM, Saturday from 8 AM to 9 PM, and Sunday from 10 AM to 8 PM.