Brand Certified
Tropical Smoothie Cafe
4.2(290 reviews)
Certified by Tropical Smoothie Cafe • Mar 01, 2026
Business Details
5620 West Grand Parkway South, Richmond, TX
77406, United States
Certified by Tropical Smoothie Cafe • Mar 01, 2026
(832) 595-0499
Certified by Tropical Smoothie Cafe • Mar 01, 2026
https://locations.tropicalsmoothiecafe.com/tx/richmond/5620-west-grand-parkway-south
Certified by Tropical Smoothie Cafe • Mar 01, 2026
About
Certified by Tropical Smoothie Cafe • Mar 01, 2026
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Tropical Smoothie Cafe • Mar 01, 2026
Tropical Smoothie Cafe
5620 West Grand Parkway South, Richmond, TX
77406, United States
Hours
Certified by Tropical Smoothie Cafe • Mar 01, 2026
Reviews
4.2
290 reviews
5 stars
194
4 stars
32
3 stars
15
2 stars
15
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and unhelpful responses to complaints.
Food Quality
Mixed feedback on food quality; while some customers enjoyed their meals, others reported issues with food safety and incorrect orders.
Smoothie Enjoyment
Many customers praised the smoothies for their taste and freshness, indicating they are a strong selling point for the business.
Order Accuracy
Several reviews mentioned problems with order accuracy, including wrong items and unfulfilled requests.
Service Speed
Customers frequently noted slow service, particularly in the drive-thru and during busy times.
- SSSumobabyFeb 19, 20261.0My wife and I ordered two smoothies two visits, the protein chocolate PB and the blimey limey. Terrible taste and watered down compared to the location by I-10 which never screw it up. Never coming back!
- MGm gFeb 13, 20263.0Update: Finally got my refund over a week later and the store called me back to apologize. They said their new phone system was to blame but they did pick up and hang up multiple times. I love tropical smoothie but their portions vary a lot. One day the sandwich will be huge then the next time it'll be small. Consistency is key. I'm giving this certain store one more try today and hopefully it goes well. I do have one a few minutes further ill try if need be. I AM TRYING TO CALL AND CANCEL A ORDER FOR 30 MINUTES NOW AND NO ONES PICKING UP AND WHEN THEY DO THEY HANG RIGHT BACK UP THIS IS UNACCEPTABLE . IVE BEEN A WEEKLY CUSTOMER FOR YEARS
- A--Jan 21, 20262.0I ordered a detox island green the evening of 1/21/2026 and had them add strawberries . I got home started to drink it and it tasted like watered grass. This smoothie is supposed to have mango & banana in addition to the strawberry I asked them to add . I barely drank it & didn’t finish it at all. It tasted of nothing . Really disappointed because everyone else’s smoothies were good except mine . Can y’all make this right please ?
- JPJodi PerryOct 17, 20255.0Went there first time had the cashier surprise me after I explained what I was looking for. Would go back again
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the regular dine-in hours at Tropical Smoothie Cafe?
The cafe is open for dine-in Monday through Friday from 7 AM to 9 PM, Saturday from 8 AM to 9 PM, and Sunday from 10 AM to 8 PM.
Can I get delivery from Tropical Smoothie Cafe?
Yes, delivery is available daily from 7 AM to 9 PM on weekdays, 8 AM to 9 PM on Saturday, and 8 AM to 8 PM on Sunday.
What pickup options does Tropical Smoothie Cafe offer?
The cafe offers in-store pickup, curbside pickup, and same-day delivery services.
What meals are served at Tropical Smoothie Cafe?
They serve breakfast, brunch, lunch, dinner, and late-night meals.
Which payment methods are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, contactless payment, Discover, MasterCard, and Visa.
Is there a drive-through option at Tropical Smoothie Cafe and what are its hours?
Yes, there is a drive-through open Monday through Friday from 7 AM to 9 PM, Saturday from 8 AM to 9 PM, and Sunday from 8 AM to 9 PM.
How can I access Tropical Smoothie Cafe's menu and ordering options online?
You can view the menu at http://www.tropicalsmoothiecafe.com/menu/ and place orders online or via their app at https://order.tropicalsmoothiecafe.com/menu/TX-006.
What nearby fast food options are close to Tropical Smoothie Cafe?
Nearby fast food restaurants include Taco Bell, Chick-fil-A, and Subway, offering a variety of dining choices if you're visiting the area.
Are there shopping centers near Tropical Smoothie Cafe for additional errands or leisure?
Yes, Tropical Smoothie Cafe is located in the Bella Terra Shopping Centre, close to places like Bella Terra shopping area, Kohl's, and Waterview Town Center where you can shop or relax before or after your meal.
Brand Certified Facts from Tropical Smoothie Cafe
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Certified March 01, 2026Yext Knowledge Graph
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