Taco Bell

4.0
564 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 20440 SW Freeway in Richmond. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
20440 SW Freeway, Richmond, TX
77469, United States

Hours

Reviews

4.0
564 reviews
5 stars
299
4 stars
124
3 stars
53
2 stars
28
1 star
60

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, inattentive staff, and poor service experiences, particularly during busy hours.

Food Quality

There were numerous complaints about food quality, including incorrect orders, stale items, and concerns about food safety.

Staff Friendliness

Some customers praised specific staff members for their friendliness and good service, while others noted a lack of acknowledgment from employees.

Cleanliness

Several reviews highlighted the cleanliness of the location, with some customers appreciating the well-kept environment.

Kiosk Ordering

Many customers expressed frustration with the kiosk ordering system, preferring traditional counter service for a more personal experience.
  • EV
    Ernani Vilar
    Dec 22, 2025
    5.0
    Friendly staff, food always came out nicely, tastes good and the place is very well kept.
  • MO
    Matthew Ortiz
    Dec 11, 2025
    1.0
    Waited for 45 mins for them to tell me I gotta pay cash and only have one mine running and doing all the drive threw orders
  • JF
    john fant
    Dec 10, 2025
    5.0
    Fast and order on point
  • LA
    Larry Almaraz
    Nov 6, 2025
    4.0
    No one works the counter its order your own
  • JS
    Jada Simmons
    Sep 29, 2025
    1.0
    I would give a zero star if I could. Went inside to pick up an order and no one greeted me. I stood there for 5-8 minutes had employees walk past me and never helped me. I asked a worker who was on there break if it was ok if I grab the food off the pick up stand for mobile orders (since I seen our order but didn’t want to just grab it ) since no one helped me or greeted me.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell located at 20440 SW Freeway, Richmond, TX?

The drive-through is open from 9:00 AM to 1:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Friday and Saturday.

What payment methods can I use at this Taco Bell?

You can pay using American Express, Cash, Discover, MasterCard, and Visa.